Alex Tran
IImmich
•Created by Don Cezar on 5/16/2025 in #help-desk-support
Timeline stuck on loading
the current data models simply doesn't allow it
46 replies
IImmich
•Created by Don Cezar on 5/16/2025 in #help-desk-support
Timeline stuck on loading
it is a larger scope of work we are aiming to do
46 replies
IImmich
•Created by Don Cezar on 5/16/2025 in #help-desk-support
Timeline stuck on loading
in the future we will have option to show assets in shared album
46 replies
IImmich
•Created by Don Cezar on 5/16/2025 in #help-desk-support
Timeline stuck on loading
Can you help try the suggestion in this thread? https://github.com/immich-app/immich/issues/16046#issuecomment-2657784399
46 replies
IImmich
•Created by Don Cezar on 5/16/2025 in #help-desk-support
Timeline stuck on loading
I am pretty sure it is this issue https://github.com/immich-app/immich/issues/16046#issuecomment-2657784399
46 replies
IImmich
•Created by Don Cezar on 5/16/2025 in #help-desk-support
Timeline stuck on loading
Can you adjust the log level to INFO then share the entire logs?
46 replies
IImmich
•Created by Campapalooza on 12/9/2024 in #help-desk-support
Randomly, a couple images on the mobile app stop loading
Can you check on the web what type of file for that first asset? Livephotos, video or image
82 replies
IImmich
•Created by Crusher21 on 5/15/2025 in #help-desk-support
Thumbnail Generation Failing on Some Images
plausible
17 replies
IImmich
•Created by Crusher21 on 5/15/2025 in #help-desk-support
Thumbnail Generation Failing on Some Images
so it is likely something is up with your setup that causes the metadata extraction not running
17 replies
IImmich
•Created by Crusher21 on 5/15/2025 in #help-desk-support
Thumbnail Generation Failing on Some Images
the files works fine on my machine
17 replies
IImmich
•Created by Crusher21 on 5/15/2025 in #help-desk-support
Thumbnail Generation Failing on Some Images
Please zip it first, thank you
17 replies
IImmich
•Created by Crusher21 on 5/15/2025 in #help-desk-support
Thumbnail Generation Failing on Some Images
Do you have a sample image that was failed to generate?
17 replies
IImmich
•Created by Campapalooza on 12/9/2024 in #help-desk-support
Randomly, a couple images on the mobile app stop loading
I’ve been knocking since yesterday
82 replies
IImmich
•Created by Campapalooza on 12/9/2024 in #help-desk-support
Randomly, a couple images on the mobile app stop loading
Correct
82 replies
IImmich
•Created by Campapalooza on 12/9/2024 in #help-desk-support
Randomly, a couple images on the mobile app stop loading
😄
82 replies
IImmich
•Created by Campapalooza on 12/9/2024 in #help-desk-support
Randomly, a couple images on the mobile app stop loading
support load overloaded
82 replies
IImmich
•Created by saikishor on 5/14/2025 in #help-desk-support
Immich Android App uploading assets that are not selected
the app does not auto run if those conditions are not met
15 replies
IImmich
•Created by saikishor on 5/14/2025 in #help-desk-support
Immich Android App uploading assets that are not selected
you probably have automatic background backup turned on at some point
15 replies
IImmich
•Created by Campapalooza on 12/9/2024 in #help-desk-support
Randomly, a couple images on the mobile app stop loading
Thank you, this is a pretty strange problem tbh
82 replies