ntt
VVALORANT
•Created by ntt on 4/26/2025 in #community-help
Permanent suspension (banned my mistake)
Recently, when I back home from work, I saw permanent ban on my account.
Someone got access to my account and played with third party tools (cheats or scripts or hacks I don't know)
So my account was permanently banned. Someone got access because I had 2FA turned off. After ban I turned on 2FA and changed my password immediately.
My IP addresses are located in one city. I already created tickets to get unbanned, because I'm innocent, I would never use cheats or something because it doesn't make any sense. I hit immortal rank in ep 5, ep6, ep 9, why should I use cheats? For what? I would never risk all the money and effort I put into my account, I said that in my previous tickets, but Riot support staff don't want to hear me. I asked for check IP addresses when I got banned and compare to mine, I also said that I can play on other accounts, because I don't have HWID ban, person who got access to my account got banned by HWID for 120 days I think, but this person is not me, or how can I play on other accounts if Riot support team tell me every time that I'm the one who got banned by HWID? I don't have ban by HWID. I've played valorant since 2021 and met my GF, met a lot of friends, spend a lot of money during my gaming period, it's not just account to play, it means life to me. Can someone help ?
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