#support-forum - BattleMetrics

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[PBS] Powerbits - Frank12/13/25, 8:02 AM

Serveral established rcon connections are not working like https://www.battlemetrics.com/rcon/servers/28206236 I am able to connect to them via Crcon

I cant link my steam to my battlemetrics account.

GRAM12/12/25, 3:35 PM

It says my account is already linked to another battlemetrics account. Here is the link to it. I just bought premium and i'd like to link them. https://steamcommunity.com/profiles/76561198196200718/

Steam Community :: BOB

Adding new Arma Reforger server.

Solved

Shtufff11/29/25, 12:29 AM

Hello

I am currently tring to add 4x Arma Reforger servers to BM RCON.

I had it working a few months ago, but I left, someone else came in, and broke it.

I have reset the boxes and installed all the apportion software and I am using Pterodactyl panel to control the servers.

I have the port "19999" assigned in the allocation tab of the server. I also have that port allowed through our server providers fire wall as 19999/UDP and I am allowing it through via "ufw allow 19999/udp"

When I try and connect the RCON I get the below error, even though I am pretty sure I have everything set correctly. Any help would be appreciated.

css filled with fake server

abac11/23/25, 7:45 PM

the rank dropped for most servers by 150 just cause it is spammed with fake ones or ran by bots that appear real

https://www.battlemetrics.com/servers/css

www.Saigns.de is fake
c2Play.de ★ Ranked is bots
|ДЕТИ 90-X| [PUBLIC] 18+ os is fake
FABRIKA [Deathmatch] is fake
РУССКАЯ РУЛЕТКА 18+ © DUST2 | RR18.RU is fake

please take a look

payment

Mqn11/23/25, 12:41 PM

I just paid 2x for premium with Paypal
and it didn't give me premium 2 times
but charged 2 times

Malformed mods/signatures in Arma 3 listing

thegamecracks11/21/25, 1:59 AM

I've got an Arma 3 server with an entry on battlemetrics whose mods and signatures have appeared corrupted for some amount of time, and I believe it has to do with how it parses A2S_RULES from Arma 3. Battlemetrics used to render our mods and signatures correctly, but I suspect some change to our modlist may have tripped up the parser.

Server link: https://www.battlemetrics.com/servers/arma3/28484414

Help to delete a server and re-add as another game

Phokxx11/17/25, 7:46 PM

I've an IP that I'm re-using. Was previously an Ark Evolved Server. Is now a Conan Exiles server.
I've deleted the connection on the evolved server, and re-added it as Conan... it finds the server, but doesn't pick up playes and still lists it as the Evolved server's name.

Our evolved servers and conan servers are in separate organisations, if that makes any difference.

Can you help?

SHARE LINK TOO LONG

GrantGunz™11/14/25, 7:53 PM

Is there a way to share long trigger links? Link shorten services like TinyURL and Bitly dont work. A few of my triggers are massive (16,000 characters)

Rising storm 2 vietnam squad chat not saved

MadMax11/13/25, 9:41 PM

Squad chat is not being seen or recorded by battlemetrics, its as if it does not exist.

got banned for nothing

Angel mesti (Арсений)11/13/25, 11:20 AM

Hello, I got banned for something, I didn’t violate anything and didn’t play with a cheat, what should I do to get unbanned?

Reserved Slot with API

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𝓒𝓱𝓻𝓲𝓼𝓖𝓪𝓶𝓲𝓷𝓰11/13/25, 8:31 AM

Is that possible that I can reserve a slot for a Player with a trigger that have a flag or with the API with the Reforger ID.
Can you help me with that?

It is a Arma Reforger Server.

We tried to reserve a Slot but it do not work with Arma Reforger is that a other possible option?

Bought a server from Pine Hosting, Flagged as inflated player count?

Original message was deleted

Admins cant change map

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[PBS] Powerbits - Frank11/6/25, 6:47 AM

When admins , assigned with the good rights , do a change map, they get told they dont have permission, yet all is set...

Servers show IP instead of names

Kat10/17/25, 4:36 PM

Hello,
Recently we added two servers to our ASA clusters and set them up with RCON, the same procedure as always. All of our old servers are ok, except for these two, which display their IP:port instead of name, player count shows X/0 instead of X/70 and pretty much all data is missing from their pages, yet we still see ingame chat and can use rcon on them.
The servers are:
https://www.battlemetrics.com/servers/arksa/35966769
https://www.battlemetrics.com/servers/arksa/35966919

Any help would be appreciated

The request was verified and blocked by a Cloudflare bot

SCUM-DXS10/17/25, 3:57 PM

The request was verified and blocked by a Cloudflare bot

Search player by Steam id

Darius10/15/25, 3:34 PM

Hello, is possible to search a player by steam id on the web, or only with the name,, with some names its veery difficult to find a player

All ARK Survival Ascended servers are gone?!

Hotcake10/15/25, 7:14 AM

Hi, we been hosting unofficial servers for several years, and suddenly all our servers are disappeared from Battlemetrics search page, any reasons for that? And how I can fix that?

cannot se rust chat since wipe

Chill Roleplay10/11/25, 2:23 AM

i cannot see my players talking since this wipe anyone know why?

Unauthorized Access

xsmitherz10/7/25, 7:54 PM

Hello,

Yesterday, October 6, 2025, at approximately 5:30 PM EST, unauthorized access occurred on my account. Someone gained access and began kicking players from a game server where I am an administrator, as well as sending messages to the server.

I have reviewed all my emails and investigated everything I possibly could on my end, but found no signs of unauthorized entry, yet this incident clearly happened. I would appreciate it if you could look into my account and provide any relevant information that might help, such as session IPs, browser details, or any other data related to this event.

For reference, I have attached a log showing the activity on my account from yesterday. The action at 4:54 PM, where I added a ban, was performed by me. However, all activity after that time was not me and was completely unauthorized.

This incident occured on the server https://www.battlemetrics.com/servers/arma3/7991938 and I am logged in through Steam ID 76561198443819754

Thank you for your assistance in looking into this matter.

Best regards,

Trigger skipped conditions and started banning people

Glocko10/6/25, 5:41 PM

Game: Squad

Trigger type: Player Update

Condition: Has teamkilling flag

Actions:
Add BM Ban
Discord webhook
Remove teamkilling flag

The trigger ignored the one and only condition and instantly banned around 30 people who did not have, and have never had the teamkilling flag.

Since all actions and conditions are from within BM, and do not involve the game server (except for triggering on Player Update), I'm at a loss at what could have caused this. The trigger has worked as intended for almost a year, it only malfunctioned like this one other time in August, and we asked about it in #support but didn't get a response.