PUBG MOBILE

PM

PUBG MOBILE

The first and best battle royale!

Join

questions

questions

Arnav

I'm in India but I want to play pubg mobile global pla help me tencent
Solution:
Please refer to subpoint(s) 4.10 in #faq for further information, @Killer_x_x_Arnav.

Rigged Event Ranking

Are the Top Players in the Ranking are Bots or Using an Illegal Method to Gain Points to top the leaderboard. As it is not possible for a Real Player to Successfully Recall or Recommend the game to more than 100 Players in just 2 to 3 days. It's Not Possible for even a Well Reputable Influencers. Except someone Create Fake accounts and just Binds Their Code as. I've attached the media as an example. Event is Completely Rigged or Fake Ranking by PUBGM But it isn't possible. ...

Stolen account

Hello, can I find the progress of the solution from the form somewhere?
Solution:
When you select Recovery in the Google form, then press Next, you should be able to see the link of the recovery status.

Top 500

Guys i dont know what you do with the 500 title because you get a professional team tryout but i dont know how to sign up for anything can someone help?

I have a in-game server related question.

#questions I tried to play solo FPP /TPP Erangel ,hard to find any match.But really wanted to play few soli matches.Any solution to get matches.

Hello pubg support team how do i remove the advanced bot lobby?

It's really frustrating especially at the end season. every time I play, I always get an advanced bot lobby and there are only a few players in the lobby (just 1 or 2 squads) i really appreciate it if you fix it

super smooth

Please, please add 60 FPS for my phone, which is a Note 12 4G. My phone is very slow. Why did you add 60 FPS for the Note 13 4G but not for my phone? The processor of both phones is SNAPDRAGON 685.
Solution:
Sorry, you are right. However, please note that the phone's chipset isn't the only requirement for fps support. There may be some other difference. You are welcome to provide feedback about the fps support by submitting Feedback through https://pubgmobile.live/support...
No description

Unauthorized Device Issue

This Is My 5th Account i bought a new device . Unable to fix this issue no matter what i do i just Got Ban For Account Risk and i dont have my old device what to do...
No description

Honor Spin

Does anyone know if we open one entire collection of honor spin how many collection points we get?

Codes Section Trouble

I tried to post my Midasbuy Coupon Event link to the Codes section but I got timed out, how to fix that? If I only post pictures it took time for people to help me. Thank you sorry its not a big problem.
Solution:
Hello @ElmoSOS You need to reach Rare role (lvl 10) in order to be able to post links....

Weird Bugs - Recalls & Vouchers

1. When I collect vouchers for exchange in Perks shop, I have e.g. 12 in my inventory, after the match is done, I still have the same amount as I did before, it's like they weren't collected. Obviously this is for the first few matches in a day, so it didn't exceed capacity of 40 daily. It doesn't matter whether I win or lose that match, the vouchers are not added to my inventory after the game. 2. When I play Livik everything is fine, but after I'm recalled in 3 out of 5 matches, I can't move, there are no buttons. It says I'm in spectator mode but for myself? This happened with Erangel a few times too. P.S. I'm saying this here because I don't have permissions to post in Bugs channel....
Solution:
Hello @🌸.🌸.🌸! You can report bugs by submitting Bug through https://pubgmobile.live/support....

Not able to tab “Obtain” to link phone number

Hey Im trying to link my phone number but after I write it in I cannot tap obtain. Why?
No description

moving icons

lease help, I want you to make these values movable because I can't play normally (((

PUBGM PDP REWARD ISSUE

Hey! I won PUBGM VICTORY Dance Contest 100$ but by mistake i misunderstood the rules written on the form. I thought it is written “able” not “unable” but it was the opposite. I saw the countries name and asked my abroad friend to gimme his details for the reward. Today, I was talking with my friend when he told me that it was written “unable”. Even Though i dont live there but gave you the bank info of those countries. What Should I do, Refill the form or something else? I don’t really want to lose my reward like this. I hope you will help me to get the correct into. The Same thing happened with my another friend too. I tried asking mods in PUBGM PDP server but didn’t get any response so i am messaging here....
Solution:
Hello @Tony Shah You should create a ticket in the PDP server for further assistance. We cannot help you here....

Help I lost my facebook is the one I use to open PUBG can I still recover the PUBG acc back

Help pls
Solution:
We recommend you to contact the Facebook customer support to recover your Facebook account as this is the most efficiency way. Alternatively, you can also contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim....

This is real support Krafton ??

This is real or no? It tells me to prove that I am the owner of the account and to send proof, that is, the data 🤣🤣.. This scammer is confirmed! Fck scammer 🤣...
Solution:
Yes, it's a scammer. Report him to Discord and don't share any information with him.
No description

Why doesn't my phone have a 120 fps even tho it has a snapdragon 8 gen 3 and it has 144hz

Why doesn't my phone have a 120 fps even tho it has a snapdragon 8 gen 3 and it has 144hz
Solution:
Since it is a new device, it may take time for the developers to optimize the game. You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support....

I didn't understand, so I think he left the game.

It has been almost a full year and there is no response, despite always talking to customer service about increasing frames, despite the processor supporting 90 frames, but my phone only supports 60, and even after adding super smoothness, I do not know the problem, but there is no justice
No description

FPS

Please, please add 60 FPS for my phone, which is a Note 12 4G. My phone is very slow. Why did you add 60 FPS for the Note 13 4G but not for my phone? The processor of both phones is SNAPDRAGON 685.

Forgot Midasbuy Account

Hello Team, I want to unlink my pubg mobile account from my previous midusbuy account that i lost..now i can't able to connect my pubg mobile uid in new midasbuy account. I didnt remember my old midasbuy login and email Please help me ...
Solution:
Please contact the Midasbuy support for all matters related to Midasbuy.