I got banned 4 years ago
Can I ask admin to contact with me? I got banned 4 years ago, it was a bug, I tried many times to text support, it didn’t help, I still want to get it back, cos it was a good account and I never used cheats.
My ID in pubg: 5100593933
Please help me, I swear I was not using any applications...
Solution:
Hello, @inmv!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the Appeal option when trying to log into your account if you want to appeal your account suspension....
PUBG Mobile Ban Appeal (Final Discord Message)Title: Final Urgent Appeal: Unjust 10-Year
PUBG Mobile Ban Appeal (Final Discord Message - Max 2000 Chars)
Subject: URGENT: Abusive Support & Unjust 10-Year Ban (ID: 51613253027)
Dear PUBG Mobile Management & Security Team,
This is my absolute final attempt after over 50 ignored emails. Your support team's response is either automated refusal or a direct threat to mark my account as "spam" if I continue to demand justice. This is unacceptable customer service.
The core injustice: I am serving a 10-year ban for a crime I did not commit. I was hacked by a complete stranger at an internet café after I left my account logged in. Your system has the IP logs to prove I was not the perpetrator, yet you refuse to review them....
Solution:
Hello, @Eydo!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the Appeal option when trying to log into your account if you want to appeal your account suspension....
Band of injustice
I was banned even though I didn't cheat, while you're:ChickenHugging: the one cheating. I'm from Iraq, and the internet there is weak, which might be why I'm reading this. Please help.
Solution:
Hello, @AD!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the Appeal option when trying to log into your account if you want to appeal your account suspension....
I have lost my account and unable to log back into it.
I lost my account and I am unable to log back in, I've tried using Google play service but it didn't work, it's been days and it said that the account does not exist, after I recheck on a new account, and search my old account name, it pops up and all my data is there, please help me
Solution:
Hello! Please make sure you are using the correct details to login to your account first.
For example if your account is connected to Google Play, you can only use the Google Play option to login. You cannot use the email login for that.
If you are still unable to login, you can submit an account recovery request from https://pubgmobile.live/support > Recovery....
collaboration between "PUBG MOBILE" and the TV anime "Dandadan"
Hey team 👋
I saw that the PUBG Mobile Japan version announced a Dandadan anime collaboration coming soon. I just wanted to ask if there are any plans to bring this collab to the global version as well?
Many of us anime fans would really love to experience it too 🙏...
Solution:
Hello, @Moyuto!
We're unfortunately unable to confirm this. If you want this collaboration to be available in the global version of PUBG MOBILE, you can provide feedback about this via https://pubgmobile.live/support....
Matching in wow take ages ages !!
As u can see maps with over +1k online players but it still let me wait for a long time and sometimes i don't find a match even after longer waiting periods
Btw I can find a match immediately with my other account ( same region same server )...
Solution:
Hello, @UnholyGuy!
Please reach out to the in-game customer service for further assistance or report the issue via the community support form with your numeric user identification and a clear video that demonstrates the issue you have encountered....
Critical Low-Resolution Rendering Issue on Xiaomi Pad 7 (All Graphics Pixelated/Blurry)
I am reporting a severe graphics optimization issue on the Xiaomi Pad 7. The game is rendering at an extremely low internal resolution, which results in all in-game visuals appearing heavily pixelated, blurry, and low-quality.
This issue occurs even when the highest possible graphics settings are selected. The Xiaomi Pad 7 has a high-resolution display, but the game is not utilizing its full capability, which is an optimization failure.
Request: Please prioritize the optimization and device whitelisting for the Xiaomi Pad 7 to enable native high-resolution rendering....
Solution:
Official website error
I am Indian and I can't see PUBG mobile official website after connect with a VPN. This also happens with me in games event.
Why?...
Solution:
If the game is restricted or unavailable in your region or country, then you will not be able to access to the game or website.
