PUBG MOBILE

The first and best battle royale!

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PUBG MOBILE

The first and best battle royale!

Join

questions

Quaid E Azam

9/6/2025

Forgot Midasbuy Account

Hello Team, I want to unlink my pubg mobile account from my previous midusbuy account that i lost..now i can't able to connect my pubg mobile uid in new midasbuy account. I didnt remember my old midasbuy login and email Please help me ...

Solution:

Please contact the Midasbuy support for all matters related to Midasbuy.

𝓃𝑜𝓉𝓎𝓊𝓈

9/6/2025

vpn

is using a vpn not allowed and can lead to results like bans?

Solution:

Please note that we do not recommend the use of VPN as it may put your account at risk of a suspension.

Saif Mohamed

9/6/2025

Pubg Is account

Hello PUBG Mobile Support Team, My account (UID: 51998897147) has been banned for 10 years due to “3rd party tools.”
I believe this is a mistake because I was playing from a cyber café and I have never used any cheats or third-party software.
...

Solution:

Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.

Musa

9/6/2025

crash problem ipad mini 5

Hello PUBG Mobile Team, I’m facing a serious issue while playing on my iPad Mini 5 (A12 Bionic, iOS updated). The game runs smoothly in general, but it often crashes during landing, in events, or at hot-drop locations where the fight is intense. This makes it very difficult to enjoy the game, as the app force closes unexpectedly. The iPad Mini 5 is still a capable device and handles other games well, but with PUBG Mobile (especially after the 4.0 update), it has become unstable. Many players with the same device are experiencing this crash problem....

Solution:

Hello, @Musa! Please report this issue via the community support form with your numeric user identification, a proper summary and description, and a video recording that can illustrate the issue you have encountered....

DĘŶÙ

9/6/2025

Pdp doubt.

Can I only submit one outfit for PDP?

Solution:

@𝓓𝓮𝔂𝓾 You can submit multiple entries for a PDP contest. Your design should mention the front view, back view and detail view similar to as in the template....

keepcalm3788

9/6/2025

what the punishment for scam?

Player scammed me in metro royale, what punishment can he get???

Solution:

Exchange of in-game items for UC is something we don't recommend doing. You will be responsible for any loss.

AJA R3TR0

9/6/2025

Question about new update

When I was playing beta. The ghostie run boost was making me fast. But while i still have the ghost. I cant run fast in global

AJA R3TR0

9/6/2025

Question about new update

When I was playing beta. The ghostie run boost was making me fast. But while i still have the ghost. I cant run fast in global

Solution:

The beta version does not represent the final version. You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.

ZRX | ŹER00

9/6/2025

Hackers in Weakly matchs

Im looting out of zone and even i close very door after lotting and suddenly a I heard a car is coming i stop moving and try not to give footsteps they directly rush on me and kill me(i think they are esp or wall hack) this was weakly matches

MasUm AhmEd

9/6/2025

I am experiencing network and server issues

I am experiencing network and server issues while trying to play the game. I am from Bangladesh, and for the last two days, I have been unable to play without a VPN. When I use a VPN, my ping is extremely high, reaching 177, which makes the game unplayable. My friends can play without a VPN, and I have been using mobile internet to play for the past few months without any problems. However, recently I have encountered this issue. My Wi-Fi is currently off for personal reasons, so I need to find a way to play the game using my mobile internet without a VPN. Could you please check my account for my mobile or iPad device to identify the problem? My PUBG Mobile game ID is 5342322217....

Solution:

Hello @MasUm AhmEd Please contact the in-game customer service for further assistance. We ourselves cannot check your account's details....

故事写在歌里

9/6/2025

Unable to translate automatically

Outside of a WoW Mode match, the automatic translation function will not translate other players' comments in the comment section, only the map description. And after re-enabling Auto Translate WOW Out-of-Match Text, it will still only translate the map description, not other players' comments in the comment section, even if you re-enter the game.

Emperor D Shadow

9/6/2025

Connection

I can't access the gane because it says there's a problem with internet connection though everything is working well and the internet is available and all apps working except pubg

xadityax7

9/6/2025

Power saving mode

Can anyone explain what power saving mode does in the graphic option. When I enable it it reduces the texture of building and land so it reduces the lag?

RITHYMC

9/6/2025

120fps

When will the Redmi k80 series get 120fps?:Ace:

𝙳 𝚎 𝚟 𝚒 𝙻

9/6/2025

Prize Path

Can anyone tell me why the prize path is of 25 days only...? Will there be any other prize path coming in 4.0 Version...?...

Abol RZ

9/6/2025

super smooth

Why is 60 FPS available for the Redmi Note 13 but not for the Note 12? The processor and graphics of these two phones are the same.

Solution:

@Abol RZ I checked the specifications and the chipsets are not the same....

BrockFT

9/5/2025

Account recovery

Hi , i have sent the form for the account recovery but it says this , how much time does it take cause the person who stole my account Keep selling it and im scared of him banning my account

Solution:

We do not have any official support agent on WhatsApp. Please do not contact anyone who claims to be a support agent on Discord or any other platforms, those are all scams. For account-related issues, we recommend that you contact the in-game customer service. However, if both of your requests on Google form and the in-game recovery tool are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance. Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying....