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Ultimate Royale

Why i am not getting no more Sanhok/Miramar map in Ultimate Royale even tho the maps are selected and downloaded. Over 200 matches only erangel coming

Ultimate Roayel

Why i am not getting no more Sanhok/Miramar map in Ultimate Royale even tho the maps are selected and downloaded. Over 200 matches only erangel coming

ULTIMATE royale

Why i am not getting no more Sanhok/Miramar map in Ultimate Royale even tho the maps are selected and downloaded. Over 200 matches only erangel coming

How to play Sanhok/Miramar in Ultimate Royale?

Why i am not getting no more Sanhok/Miramar map in Ultimate Royale even tho the maps are selected and downloaded. Over 200 matches only erangel coming
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.

QR

Is it legal to let my friend play via qr login?
Solution:
Please be advised that every account is personal to the respective account holder and is prohibited from gifting, lending, trading, sharing or otherwise permitting any other person to access or use other's account as that is against PUBG MOBILE's terms of service.

'Are we teammates' achivement

There used to be this hidden achievement "are we teammates" where 2 teammates had to die with eachother's nade for 20 matches . Now that the friendly damage have been removed and I no longer can damage my teammates, if I use molotov instead, will it count?
Solution:
Hello @Karti There isn't any mention of grenades in the achievement's description...

Account recovery

Is there some type of real time support. My facebook got hacked 2 or 3 years ago and I can't recover it because I need to fill data about 6 months ago.
Solution:
You can contact the in-game customer service for further assistance in this regard. You will need to answer the bot’s question correctly in order for it to redirect you to a real support agent. Alternatively, you can also submit Recovery through https://pubgmobile.live/support. And also, questions like asking your last 6 months activity, you can answer it based on your most used device instead....

Haptics

Please enable haptics feature on iphone 16 pro πŸ™
Solution:
Hello, @Captain! Please note that some in-game features may only be available on specific devices depending on their system specifications. If you'd like to share feedback or suggest improvements, including which devices you'd like to see these features supported on, feel free to submit it through https://pubgmobile.live/support....

Account stolen 😭

Guys please return 5257623953 to me it's stolen I swear : The story : A long time ago, maybe a year ago, I entered a malicious program on my PC, and this gave them access to many of my accounts, including PUBG Mobile. I got my accounts back on the platforms, but I wasn’t interested in PUBG during that period and I ignored the issue, but now when I entered the I found that the people who entered the account are Turks and they changed the email in the account to their own. Please give me back my account. 😭...
Solution:
Got you. Please submit an account recovery request from https://pubgmobile.live/support > Recovery.
No description

question about login rewards

do these count logins from the point of purchase or do i gain all the rewards right away for logging in more than 30 days beforehand
Solution:
Hello @sio You should be able to get them right away as there is a counter indicating your progress...
No description

Bug with Devices Not Activating on First Try in WOW Mode

I have a problem in WOW mode. I would like you to fix this bug or technical issue. The problem happens on my maps where some devices or zones don't work properly on the first try β€” they need to be activated twice before everything works correctly. This isn't just happening on my maps; my friend has the same issue. We built the mechanism and logic properly. For example: to teleport to a secret room, you need to break a ball. The ball breaks the first time, but you don't teleport β€” it only works on the second attempt. After that, it works correctly on the first try in a loop....
Solution:
Hello @Yevhenii ! You can report bugs by submitting Bug through https://pubgmobile.live/support....
No description

Finally my merit 61 and i cant play ranked matches why???

Dear pubg mobile may i ask you delevepors are you guy hates me? I finally get 61 points merit why i cant play ranked matches, 185 points left to reach conqeror and the season will end after 7 days, please reply to me soon and fix it please i don’t have timeπŸ˜”πŸ’”
Solution:
Hello @dioe Please refer to this...
No description

Oneplus 8 pro IN2025

Not getting 120fps
Solution:
Hello @NotYaish ! Minimum required chipset for 120 FPS: - Qualcomm Snapdragon 8+ Gen 1...

> Subject: Severe Connection & Content Issues in Turkmenistan (Region Locked?)

Dear PUBG MOBILE Team, I’m a PUBG Mobile player from Turkmenistan, and I’d like to report a critical issue affecting the entire player base in our country. Problem Overview: We can download PUBG Mobile from Play Store or App Store without VPN. But once we open the game, we must download 1.5–2.5 GB of in-game content (maps, arena, clothes, etc.)....
Solution:
Hello @R18X Feel free to contact the in-game customer service for further assistance....
No description

I'm unable to enter my home in pubg or any other house

So basically I try to enter my home it keeps loading then take me back to the lobby saying match server did not respond please try again later, I tried doing a routine repair even re installed the game but the issue preseist hope you can help me through that issue that is not letting me collect daily tree missions from my home and other important stuff thanks.
Solution:
Hello. πŸ‘‹ You can report bugs from https://pubgmobile.live/support > Bug.
No description

help me

I’m reaching out because my account was permanently banned in March 2022. I believe this was a misunderstanding. I never used any cheats or hacks. My stats were always clean, and I had no reports from other players. The ban may have been triggered because I used a performance tool (FPS booster) on my weak device, or because I used App Cloner to try to remove a Facebook link after someone from Iraq (Kurdistan) took control of my account. That person promised to help me but instead linked their Facebook. I still had access through my email. I was afraid they would harm the account, so I tried to protect it not cheat. The in-game β€œClaim” feature only allows 500 characters, which makes it hard to explain all this, and I believe that’s why my appeal was rejected before....

Ultimate Royale no Sanhok/Miramar map

In the last 100 maches of Ultimate didnt get a single Miramar/Sanhok map.(Although the maps are correctly selected and downloaded)
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.

pubg talent program

i subscribed in pubg talent program and done the mission and i subscribed in live mission and when i press go live didnt work

Problem logging in to all game accounts

I need a solution. I deleted PUBG Mobile and reinstalled it, but I still have the same problem. I can't log in with any account. I've uninstalled and reinstalled the game more than 3 times, but the issue is not fixed. The first time I open the game, it says 'Server not responding', and then it takes me to the login screen where I can't log in with any account.
Solution:
Hello. πŸ‘‹ You can report bugs from https://pubgmobile.live/support > Bug.