PUBG MOBILE

PM

PUBG MOBILE

The first and best battle royale!

Join

questions

questions

Official website for pubg mobile app store support

I am looking for pubg mobile website for app support through appstore in ios
Solution:
Hey @Jelly! You can contact PUBG MOBILE’s customer service directly through the Customer Service option in the main menu of the game, or via the Help option located on the login page. Alternatively, you can email them at service@pubgmobile.com....

Falsely banned?

Hi guys, so I have just reinstalled PUBG after 3 4 months and I enter my first game again and I got this. And I did download it from Google Play Store. Could it be a bug or what?
Solution:
For temporary account bans, please use the File Claim option located on the account suspension dialog box.
No description

Hacked account

Question is : Is it really possible to recover a hacked account by a useless community?
Solution:
We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible. You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions....

My pubg account has been banned how can i get my account back in pune

Question
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support. And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....

My pubg account has been banned how can i get my account back in pune

#questions~
Solution:
Hello, @KAWSAR! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the Appeal option when trying to log into your account if you want to appeal your account suspension....
No description

About rank system in PUBG mobile

Hy I have questions I was in crowne 2 with 9.11 KD and i was playing 68 games with 68 top 10. And I get plus 40 to 30 ...
Solution:
Its very simple the amount of plus depends on various factors such as survival time damage assist kills and in ur case it seems like the other person got a lobby of higher rank what i mean is that for example he might of gotten like ace masters or ace players in his lobbies while he was in a crown so if u defeat players higher rank then u u get more plus hope u understand

Unlink email and phone number

I'm trying to remove the number and email that's linked to my account through claim but I don't remember when I've created my account like who remembers the month when they created their account? And now my claims are rejected one by one due to this issue...
Solution:
If you are the owner of the game account, then these questions is something that only you should know. If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this: 1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements. (This method only works when you have linked a login method to your game account on the very first day you created your game account) ...

how do i withdraw in pdp?

guys what do i do next?
Solution:
@Eyez You cannot withdraw yet, the earnings haven't reached your account. You can see the withdrawable amount is $0. And please ask PDP related questions in the PDP server, as you have already been told yesterday. ...
No description

Banned for rooting the phone. This is unfair and wrong. Mocking and disrespecting players' accounts.

Banned for rooting the phone. This is unfair and wrong. Mocking and disrespecting players' accounts. 51438085775
Solution:
Hello @Hamma3! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the Appeal option when trying to log into your account if you want to appeal for your account suspension....
No description

Where can I get Pubg South Asia PMTG PRO S3 Link for Wacth party?

#questions Hi PUBG Team, I hope you’re doing well. I wanted to ask where I can get the official link for the PMTG PRO S3 event so I can host a watch party. I’ve noticed a few people are already doing watch parties on YouTube, but due to copyright and voiceover issues, I’d prefer to have an official link like other streamers. ...
Solution:
Feel free to join the PUBG MOBILE Esports Discord server for any esports related queries. https://discord.gg/esportspubgm...

Was banned for 10 years 4 years ago for unlocking fps, one of the worst experience with service

They even didn't try to check if I had any tickets for cheating. I never cheated. Never got banned for anything. So 10 years for unlocking fps because your game didn't allow people without Asus ROG to play with 120 fps and it was marketing that you can play on Asus ROG phone with 120 fps. So stupid. And I can't get back to my account linked with my twitter
Solution:
Hello @Lugovoy! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the Appeal option when trying to log into your account if you want to appeal for your account suspension....

Ultimate set ending date

Will ultimate set be available on the day of 26 October or will it end before 26?
Solution:
Hello @RYOMEN It will be available until the end of 26th....

Unplayable with trolls

how do I deal with players in ultimate who are trolling/grieving, making my and other teammates gaming experience harder to play. We usually don’t have a fourth person so we just play trios. I’m a person who trying to climb the leaderboard. This is just 1 of many:AngryRay:
Solution:
Hello @!GentleHands. Feel free to report them if they do have such behaviors during the games.
No description

Pdp question

Hey yall I won the pdp contest and I have the money in my pubg acc from a few days is it good to keep it there for a few more days? Like is it safe there
Solution:
Hello @Eyez Yes, you don’t need to withdraw the money quickly. Feel free to ask any future PDP related questions in the PDP server. https://discord.gg/FTz96P4eXJ...

Misuse of Voice channels in the server

Some people are using voice channels and streaming other games in this server while also disrespecting "pubg" by spelling it to "subj". I am playing pubg mobile since 2018 and we have emoticons with this game and can’t see some randoms guys disrespecting it here on PUBG Mobile official discord server. I request the server mods and admins to take strict action against them....
Solution:
Hi, thank you for your report! Based on your screenshots it doesn't seem like these members violated our server #guidelines. Members are free to stream other games and refer to PUBG MOBILE using other words. However, feel free to report again if you see anyone directly disrespecting another member....
No description

Help me my account is hacked and i dont know how can i contact chat supooet can someone help me ....

#Help me my account is hacked and i dont know how can i contact chat supooet can someone help me .... Help me...
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

Account hack file claim filed

Dear PUBG my account was hacked I can’t file claim
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

Log in problem

When I log out of my account that is linked to Facebook and try to log in to another account (also linked to Facebook), the game automatically logs me back into the first account without giving me any option to choose. This is very frustrating. Please, add an option to manage or switch between Facebook-linked accounts at the login screen....

How to Be able to post in feedback and questions?

Hi, I would like to post a feedback about my redmagic astra. I have a redmagic astra. But when I set to HD, it does not give me option to set it to fps extreme+. I know this is a wierd question but my redmagic astra can run tripple A PC games on my astra tablet. But I cant seem to use that performance to the pubg mobile. it seems I am not using the full potential of the redmagic astra to play the game. is it possible to request pubg devs, to give support to redmagic astra tablet?
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.

Can I Use 1 Voucher for Royal Pass 1-50 and another 1 Voucher for Royal Pass 51-100 in same season?

You know we get vouchers by buying 60 uc in every season i have 1 voucher currently i want to buy another 60 uc to get free 60 uc voucher. can i Use 1 Voucher for Royal Pass 1-50 and another 1 Voucher for Royal Pass 51-100 in same season?
Solution:
No u can only use the green voucher for the first half 50 or for the full 100 u cant use the green voucher for the other half of the rp and can be only used once