ReScope
I gave a friend mail code to use my pubg account , but first i tried to log it the same way using another mobile of mine and it can't change or edit the connecting mails , and once he logged my account he disconnected my email and connected it to one of his own .. now my gmail is not connected to any pubg account and when i tried to recover it , it gave me a code that should be used in game .. and i know the whole account info since it was created , how can i have it back ?
#recover #questions...
Accounts hack
Dear PUBG my account was hacked
Solution:
Hello, @mishari67!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
My account is hacked i need support asap
Hey
I have used fake website for Midas and i didn’t know that until i try to open my account and I can’t
Then i joined another platform link ( Facebook) then i saw it was in another country and he used Android ...
Solution:
Hello, @Mjd!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
How can I obtain the Lunar Castle Doorplate Finish?
I saw the finish on another PUBG home then saw it in the shared home Doorplate section. It indicates it is obtained from events but I can’t see what event to get it from. Has the event just ended? There are so many hidden events these days and I find myself missing free stuff when I have more than enough points, I missed out on the cool space theme for the home for example.
Solution:
Hello! You could obtain this item from the Home Prosperity Ranking event which ended on September 28th. This item is currently unobtainable.
Advanced training instructor title
How do we obtain this title? Is it available in the global version? Screenshot of the title is attached below.
Solution:
Yes, this title is obtainable in the global version from Brothers in Arms section.
The goal here is to team up with rookie players and help them improve their battle skills. You can find more information about how to obtain the veteran rewards by tapping on the question mark icon....
Question
Is this a uc receipt can i recover my acc?
Or that isn't a uc receipt
Cuz I have an account it stole and my cousin pay a uc for me
And I don't have any receipt except this...
Solution:
You will have to go to the AppStore, then find the purchase history, press
>, then take a screenshot of that interface which includes payment methods, order date, order ID.
Account theft case ignored by support – need escalation / manual review
Hi there. I need escalation help — this case has been ignored for months.
The PUBGMobile.live recovery community refused to submit my request after one rejection, and PUBG Mobile Support keeps replying with the same copy-pasted message every time. My in-game recovery tool claims get rejected instantly, even though the evidence I’ve provided is rock solid.
I’ve already sent detailed purchase receipts, full device info (IMEI/serial), accurate login history with timestamps, regions, and even IPs for each login. None of it has been reviewed. If anyone actually compared my information with the data of the person currently using the account, it would be obvious that everything — device, region, flag, linked accounts, and activity pattern — changed completely after the theft....
Solution:
Each player can only submit an appeal via the Google form once, you will not be able to submit another claim if you have already submitted one.
If both of your requests on Google form and the in-game recovery tool are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying....
Account banned for 10 year without any reason
Hello pubgm team , I'm playing pubgm since 2020 and I never used any gfx tools , files , hacks , Didn't violate any of the mentioned Guidelines Always did my best to improve my gaming skills, But Due to bug my account banned , Uid 5686637187.
Kindly look forward to it I've alot of memories with it and it's fruit of hardwork of my 6 year, please look forward to my request and plz unban my account...
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
