Will Oneplus Nord 5 have a 120 fps in the future?
I just bought this and it only has extreme+ / 90fps in the setting but this phone has 144hz and Snapdragon 8 Gen 3. I'm just curious if this phone can run 120 fps in the future
Solution:
Minimum required chipset for 120 FPS:
- Qualcomm Snapdragon 8+ Gen 1
- MediaTek Dimensity 9000 *
...
I can't access the account
#questions Hello, I cannot log in to my account that I have been using for 6 years. I took a break from the game for 5 months due to work. When I returned, I realized that my account was hacked by someone else. Even though I entered all the recovery information correctly, my requests are being rejected as an untrusted device.
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
Uc purchase
Can I purchase uc in pubg kr through Apple pay if pubg kr is not accepting my card? (I’m from Germany)
Solution:
Hello @Creepy
We are only able to answer questions about PUBG MOBILE Global....
Subject: Account recovery request – Manual review needed
Hello PUBG Mobile Support Team,
My account has been restricted due to "suspicious activity". I am the original owner and can provide all necessary proof (account ID, registration details, receipts, screenshots, etc.).
I have already contacted support by email, but I keep receiving automated responses. Please escalate my case for manual review. It has been over 3 months, and I still cannot access my account....
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
Ban for no concrete reason
Hello, I have a problem. My PUBG account has been banned until 2035 with the reason that I violated the rules or spread information on how to break them, which is completely false. The fact is that I am a well-known player in Romania, and a clan or several people reported me using the same false “reason,” which led to an unfair ban.
If you could help me with this, or at least have someone review my account to see that I have not broken any rules, it would be perfect. Please leave me a message if you see this, so I know.
Thank you in advance....
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....
Iphone 16 pro max display non responsive randomly
Hi can anyone help me, i just got a new 16 pro max, i have a original apple silicon case with mag safe on it, my display randomly decides its not gonna be responsive, its not the palm of my hand touching the side of the display
Solution:
Hello @Onix
iPhone 16 Pro seems to have a software bug which is causing some issues with touch responsiveness so it's probably not an issue with the game. Please make sure that touching the display with your palm is really not the case, update your iPhone to the latest iOS version and if the issue persists, try searching for any solutions on the internet....
Pdp tiktok .
Is it okay to let my younger brother do the video? I mean, him doing a shooting pose like that.

stolen account
Hi
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
Reaching out to Error
How can I reach out to Error, does he have any email or something?
Solution:
operations@tencent.com
Super smooth beta version
I was getting the extreme fps option in 4.0 beta 3 with super smooth but in 4.0 beta 4 and final version the frame cap for me set back to ultra but I was getting 60 fps with super smooth in beta 3
Solution:
Hello @wazir op
The features in beta versions are subject of change. Beta is intended for testing. Not everything that is present in the beta will make it to the final version....
Issue with WOW Team Setup – Need Solo Distribution After Lobby Team-Up
So how can i adjust these settings to have 4 solo players as enemies with each other in a single match, and also that 4 players can team up in the matchmaking lobby as a team.
Only when they entered the match they became 4 different teams 1 for each team...
Solution:
Since you are in the World of Wonder Discord server, you can ask any WOW-related question in that server instead.

Popularity Deduction Despite Receiving Gifts from Level 31+ Accounts
I recently received a Popularity Violations Punishment Notice in my mailbox. However, I would like to clarify that all the popularity support I received came from accounts level 31 and above. According to PUBG rules, sending popularity gifts (such as Cars and Rings) is allowed from level 30+ accounts.
Therefore, I don’t understand why my popularity points were removed, even though I followed the rules and did not use guest accounts or boosting services.
Could you please review my case and restore the popularity that was deducted?...
Solution:
Please contact the in-game customer service if you have any questions regarding this.
Gifting
Please bring gifting Rename Cards to Pubgm :fpepefeet:
Solution:
Hello @st⭑rry .ᐟ!
You are welcome to share your feedback or suggestion directly with Tencent by submitting Feedback through https://pubgmobile.live/support....
lag
When will the game stop lagging since new event has not been going so well. Also feedback hi as well as a few others or many others I’ve encountered do not like the event, especially the broomstick the ability to not move after we’re in the air. Once we stop the brew and also how long it takes for us to get on the ground and just makes us an easier target to be killed. #questions
Solution:
If you encounter any bugs, you can report it by submitting Bug through https://pubgmobile.live/support.
Stolen account
6 months ago my account was stolen. I sent many requests for account recovery but the result was always negative. I sent many emails to the support center with all the evidence but the result was still negative. And now an update has been made that does not allow me to send a request for recovery at all. I played on the same account for about 6 years and what a waste of time and money on this game. I am very disappointed with the GAME TEAM.
How is it possible to have so much evidence from years ago and not be able to recover your account?🤦🏻♂️...
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
Account recovery issue
Can you please read my last question?
Solution:
Please allow some time while the requests are being reviewed, as they handle a high volume of requests on a daily basis. So there is no estimated time when will they update the status.

Why i have internet
It's only doing this to me today. I have very good internet. Stay in the lobby and get this.
Solution:
This has something to do with your Internet connection. Please try restarting your router, you can also restart your Internet connection by switching between cellular data and Wi-Fi. Alternatively, you can try playing the game with a different Internet connection.
And if the issue persists, you can try contacting the in-game customer service for further assistance....

Arnav
I'm in India but I want to play pubg mobile global pla help me tencent
Solution:
Please refer to subpoint(s) 4.10 in #faq for further information, @Killer_x_x_Arnav.
Rigged Event Ranking
Are the Top Players in the Ranking are Bots or Using an Illegal Method to Gain Points to top the leaderboard.
As it is not possible for a Real Player to Successfully Recall or Recommend the game to more than 100 Players in just 2 to 3 days.
It's Not Possible for even a Well Reputable Influencers. Except someone Create Fake accounts and just Binds Their Code as. I've attached the media as an example.
Event is Completely Rigged or Fake Ranking by PUBGM
But it isn't possible. ...
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.
