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PUBG MOBILE

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questions

questions

Recall and correct an Account recovery request!!

Hi guys, I found a bunch more screenshots and information to add to my account recovery request, can I recall it and update it??!!

Unable to link 2nd login

It's been more than 15days. I have consecutively logged on this device
Solution:
Please keep logging in on the same device and maintain good behaviour on your current device to pass the security check. Feel free to reach out to the customer service for more information....

Regarding the Special role

Hey, can i get the special role as i have boosted pubgm backup server few days ago and also mentioned piston https://discord.com/channels/393088095840370689/481199564271910912/1376879609366446080, but it seems he is inactive or something.
Solution:
Hello, @TYSON! You have been assigned the role you have requested. Thank you for the server boost!...

Mjeed

I play in red magic 9 pro And now i join to play and saying i play in emulator and i’m use my phone...
No description

Link Related Problem

I am having trouble when linking my account.;.. What should I do for it..? I play in emulator..
Solution:
Please keep logging in on the same device and maintain good behaviour on your current device to pass the security check. Feel free to reach out to the customer service for more information....
No description

New ultimate set voucher

Hello ,moderators I have noticed new crate containing vouchers for ultimate suit in the rp. The weird thing is that the crate is not for limited time. If we don’t use it for this ultimate lucky spin or the next one , what would happen?...
Solution:
Hello, @rockytarek As the crate only contains vouchers usable in two particular gilt series spins, it means the crate will become useless after these two events end. Given that there is no time indicator indicating the time expiration of the crate, you can try reporting this as a Bug via https://pubgmobile.live/support....
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How to get the permanent of the gearbound steamliner theme

Its a mythic theme and its so cool with the movement effects to get the permanent gearbound steamliner theme i just have to get it from bloodbane vespern right? (i need 1 of the bloodbane gem) i dont need the season collection level 7 right? level 7 is still quite far so me scared...
Solution:
Hello, @Punchi If you purchase the Cogwheel Express Theme for one Bloodbane gem, the theme will permanently stay in your inventory. You only need collection level 7 if you want to upgrade the theme to Gearbound Steamliner Theme....

Account Recovery problem

Hello, I cannot submit an account recovery request because I get this error: "Request denied. Please submit your request from a device you use regularly. (3040004)" My device was reset. I lost access. Please help with manual review. Player ID: [51485126687]...
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RedMagic 10 Pro

If I buy the Red Magic 10 Pro with 12GB RAM and 256GB storage, will I still be able to play PUBG Mobile at 120 FPS?
Solution:
Hello, @RiverxHL Yes, this phone does support 120 fps setting in PUBG MOBILE....

Account banned

Dear PUBG Mobile Support Team, I am writing to you today regarding my PUBG Mobile account, with the in-game name [ʚɞ〡Reem] and Player ID [522962329]. I was shocked and dismayed to find my account banned on [2022/03/17]. I want to assure you that I am a dedicated player who strictly adheres to the game's rules and respects its community guidelines.I have invested a significant amount of time and effort into this account, and it means more to me than just a game; it's a place where I connect with friends and enjoy a fair competitive environment. I am very eager to return to playing and continue contributing positively to the PUBG Mobile community. I humbly request that you reconsider my case and lift the ban on my account. I am fully prepared to cooperate with you and provide any additional information you may require to review my account....
Solution:
Hello, @Mohamed E! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....
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Serious bug

Dear PUBGM Officials, I would like to report a serious bug related to the Hunting Bow weapon in the game. Currently, there seems to be no verification or security check implemented for this weapon, which is being exploited by cheaters. Using this bug, cheaters are able to teleport their player directly to the enemy’s position by manipulating the local player position data. Once teleported, they use the Hunting Bow to eliminate players instantly. This issue allows them to kill players even from over 400 meters away, regardless of whether the player is inside a building or in cover....
Solution:
If you encounter any bugs, you can report it by submitting Bug through https://pubgmobile.live/support.

Questions Regarding Recent Unblocking of PUBG Mobile in Iran

Hey! I have a few questions about PUBG Mobile in Iran. A few weeks ago, the Iranian government officially unblocked the game, and now players can access it without a VPN. 1. Does playing from Iran now increase the risk of getting banned if without using VPN?...
Solution:
1. If you can access the game without vpn there is no risk of ban until you violate the tos 2. There is no such information available publicly 3. No, PUBG will not restrict itself to any country....

Recovery account for unlink

Subject: Account Recovery Request for PUBG - UID: 547174567 Dear PUBG Support Team, I am writing to request assistance in recovering my PUBG account. My in-game username is "FaneTrotill" and my UID is 547174567....
Solution:
Hello, @FaneTrotil! Please submit a recovery request for further assistance....

Account

Hello PUBG MOBILE Support, My account has been permanently banned, but I strongly believe it was a mistake. I have never used any third-party software, cheats, or violated the rules. I play through Gameloop emulator, and my statistics clearly show fair gameplay. I’ve already submitted a support ticket (via email), but the issue remains unresolved after 3 working days. I respectfully request a full review or at least more specific information about the alleged violation. Here are my details:...
Solution:
Hello, @Karyat! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....

Pubg customer support

Why I cant able to send a message to pubg customer service I need to talk about my ban acc. Pls pubg customer support contact me on @Jas sidhu
Solution:
This is a scammer. Please block them and do not share sensitive information.
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Account ban for 1 week

#unban So what happened is basically my Friend just logged into the account 1 or 2 times when I was in a match playing and I got this ban message and I think that's just because of IP change so pls unban my account as soon as U can pls because I m rank pushing I m in top 10 kd ranking played 300 matches and I don't wanna waste all of that it's not a joke taking a month off from Ur work to play pubg and just got a huge surprise by getting my account ban where I haven't even been unfair and I've b...

How do i change the ultimate royal mode?

How do i change the ultimate royal mode?

Account Recovery

My account has been hacked. The links have been changed for some reason, and I never got a code, to like confirm or deny that change of link. I never got notified. I don’t know what happened. I have all the proof that my account is stolen and i can provide also i applied 3 times for account recover but every time i get rejected PUBGM plz help me to recover my account...
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

Unlink

I want to unlink X from my profile but I keep getting error 801013 every time I try
Solution:
Hello, @Grboo! Please reach out to the in-game customer service for further assistance....

my account has been stolen

my account was stolen from me 10 may which i emailed pubg but they said there was already a claim made which was made me i know about it but because of me falling into someone trap i lost my account and i cant to anything as there is already a claim made please can someon help me.
Solution:
Hello, @CAPTAIN! Please submit a recovery request for further assistance....