PUBG MOBILE

The first and best battle royale!

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PUBG MOBILE

The first and best battle royale!

Join

questions

BlitzLucifer’77

9/14/2025

TDM rank mode

Hi guys I have a question so is TDM rank mode coming back again this season 4.0 because some friend showed me this and I want to make sure. Please and thank you

Solution:

Hello, @BlitzLucifer’77! Ranked Arena will be available from 2025/9/16 at 2:00—2025/10/21 at 23:59 (UTC+0). You can find more details and adjustments outlined below:...

xkalsed

9/13/2025

Selling Cheats via YouTube

I would like to report a YouTube channel that is openly promoting and selling cheats, hacks, softs, and configs for PUBG Mobile. This activity is strictly against the fair play policy and is damaging the integrity of the game. The channel owner is not only demonstrating cheats in videos but also selling them to players, which creates an unfair advantage and ruins the gaming experience for others. This is a very serious violation of PUBG Mobile rules. Please investigate this channel and take the necessary action to protect the community and ensure fair gameplay....

Solution:

Report her https://pubgmobile.live/support...

F Q R G Y

9/13/2025

Gameloop Problem

As emulator players, we want a general maintenance for Gameloop. Even though we have very good systems, we are forced to play the game slowly and freeze. When we report this to the Gameloop developers, we do not receive any solution. Can the Tencent team do anything about this?

Solution:

Hello, @F Q R G Y! GameLoop is handled by a different Tencent team than the one that is responsible for PUBG MOBILE. Therefore, please contact GameLoop for any emulator-related questions and concerns....

Noob

9/13/2025

How is it possible that my application to recover the account is rejected?

I have the same phone number that I used for years, until someone changed it. I have the same email, I have the same Facebook. I have all the transactions on google pay where i buy UCs. Friends that I played with for 6 years reported that my account is stolen and PUBG tells me that it cannot reset the phone number and email as it was from 6 years ago. It's unbelievable to have lvl 90 in the collection and have my account stolen and PUBG not doing anything. I haven't changed friends I play with i...

Solution:

If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

Esmail

9/13/2025

Gameloop Asia Server

Hey, I'm playing on Gameloop and recently changed my server from Europe to Asia and I kind of stuck in Asia ( the game won't start even after waiting for a quite long time ) I wonder if pubg mobile support can change it for me or not

Solution:

Hello, @Esmail! You will have to wait for the 7 days cool-down time to end before you can change your server again. Please be more careful in the future. Unfortunately, it’s not possible to change your server again within 7 days, and this rule applies to all players. When switching servers, the game also clearly indicates that another change cannot be made until the 7-day period has passed....

Heloudarkness

9/13/2025

Combat power title

Hello! I was wondering, when can I get the combat power title? Is it a weekly thing or something like that?...

Solution:

Resets monthly

Pain

9/13/2025

Where I can find more information about the Creator Program Hub? I am already accepted.

Where I can find more information about the Creator Program Hub? I am already accepted. I am interested about information that I don't find inside.

Solution:

If you have any questions or concerns regarding Creator Hub, please contact the Creator Hub team for further assistance in this regard. From the Creator Hub website, you can click on Join server to learn more to join their Discord server.

PRIYANK1798GC

9/13/2025

PLEASE RETRACT COPYRIGHT STRIKE

Error Mam please reply me, please retract copyright strike on my channel, please listen me mam one time,if you have any problem with our videos mam,i am apologize for that,in future no any kind of videos will be uploaded from my side mam,also i am ready to delete all videos which you will tell mam,please listen me one time mam,i am requesting to you mam please, please help mam, please give me one chance mam,i am requesting to you mam,one time talk with me mam😔 Please at least talk to with me one time mam, Please its many years of my hard work mam, please understand me mam @Piston #error403 @alboz @.Nandïa.🌴 please some one tell error mam to talk with me one time atleast, please dont behave like this to your real and old pubgm game player and Enthusiast player please mam 😔...

MaharAli

9/13/2025

Wow incentive program issue

I am creater of wow pubg but unfortunately my plays was not counting in incentive program plz help me what I do

mody

9/13/2025

Fps problem

My phone is honor x8c why is it not 60 fps

Mahdi Tajik

9/13/2025

My account got stolen by my Friend

Hi can tall help me get my account back my friend stole it i have all proofs i have had This account for over 7 Years i started 2018 can tall help me.

Solution:

If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

AB54R

9/13/2025

Using 60+90 UC RP voucher at same time

Can i first use the 60uc voucher to buy the 1-50 lvls of royale pass then use the 90uc voucher to buy the remaining levels?

MaharAli

9/13/2025

Wow incentive program issue

I am a creater of wow but unfortunately my plays was not counting in incentive program plz solves my issue

Babapro31

9/13/2025

The request I sent is not visible

LuciferPUBGM

9/13/2025

120 fps

device poco f5, is it possible to add 120 fps with super smooth?

Solution:

Hello @LuciferPUBGM Minimum required chipset for 120 FPS: - Qualcomm Snapdragon 8+ Gen 1...

iRonny.com

9/13/2025

Account Problem

I have an account in the game that was linked to Facebook on another phone and this phone broke down and now I cannot open the account because I cannot open Facebook on this new phone and the old phone broke down and cannot be repaired so what is the solution to restore the account For your information, I have the email address for the Facebook account, but I cannot open it because of 2FA.

Solution:

We recommend you to contact the Facebook customer support to recover your Facebook account as this is the most efficiency way. Alternatively, you can also submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. And if the above methods did not work out, you can submit Recovery through https://pubgmobile.live/support....

Elkey Carlecius

9/13/2025

Banned

Why can't I appeal? My account was hacked by someone else. They used illegal files, which is why my account was banned. I want to appeal, but I can't. Please unban me #questions

IMMYxLive

9/13/2025

Creator Hub Glitch

#questions was already verified craetor for tiktok amd youtube and now I applied for facebook and instagram and i got verified for them also. But I am unable to get tasks for facebook and instagram as I am mostly active at these platforms. Please give me tasks for FB and insta ASAP...

ANDRO 🗡

9/13/2025

Redmagic Gravity X feature.

Wanted to know if redmagic's feature known as gravity x gave the ability to use keyboard mouse with the game though the help of device built in key mapping. So i wanted to confirm is this permissible to use in pubg coz it's device own feature not to use with any extra out of device software?

10x7SANG

9/13/2025

I though i can get extreme Fran rate mode (60fps)

Kinda sad tho

Solution:

Hello @10x7SANG! You are welcome to share your feedback or suggestion directly with Tencent by submitting Feedback through https://pubgmobile.live/support....

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PUBG MOBILE

The first and best battle royale!

PUBG MOBILE

The first and best battle royale!