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Subject: Account Recover

Hello dear PUBG Mobile Service, I am trying to recover my old account that got hacked 2 years ago. I can say more information about my account. I have tried the way with the https://pubgmobile.live/support but they have said "currently ineligible for check. use in game tool" I have tried in game PUBG support but it says that "unusual activity has been detected in your current environment please use your common device." I don't have my old devices because they got broken. I want to send an appeal...
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Account recovery

I had linked my pubg account at my facebook which i lost it so I can’t login in to pubg account. I write letter to support about that and they mailed me account claim number. Can someone help me to return my account, i don’t know what to do with that claim number 🥺
Solution:
You will receive an email containing the results of your account recovery claim within 7 working days. There is currently no way to check the status of your claim through the account recovery tool on the login page. You can also submit a recovery request from https://pubgmobile.live/support > Recovery....

Which Devices Will Gets 90 FPS In Medium,HD And HDR Graphics?

Hey Team, I Am using iQOO Neo 10 Device which have Snapdragon 8s Gen 4, 8GB DDR5 Ultra Ram and UFS4. 1 Storage. currently I am playing on 120FPS, I want to know that my device will support 90 fps in other graphics? Is there any list available which i can see to upgrade my device according to this? @EdnaKali/Shyntlyn NAシ🇧🇬
Solution:
Hello @Rage Kernel Unfortunately, we do not have a list of devices which support 90 fps with high graphics options. If your device already supports 90 and 120 fps and you think it can handle higher graphics options, you are welcome to share your feedback through https://pubgmobile.live/support....
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Account hacked via QR LOGIN

I give someone qr login for 1day after that my account vanish they stole my account , how it’s possible to hack account with qr login anyone can explain?
Solution:
Sharing accounts is not allowed. You are responsible for your own loss if you participate in these kind of activities. QR code login is not for sharing accounts.
Authorized Login is a feature meant for situations when you need to log in temporarily on a non-regular device, and offers multiple layers of protection for your account. Nonetheless, you should still be alert for various scams on the internet. The most important thing you can do to prevent your account from being stolen is to keep your account details to yourself.
You can still try sending an account recovery request from https://pubgmobile.live/support > Recovery....

I need help as my account got stolen

this is my account someone has changed my Gmail and my account was created on FB now yesterday after like 3 months when i logged in through fb it created new account after recovery account at the end its says use regular account i played game from 2018 to till now on emulator.
Solution:
Hello, @Hamza! To recover your account, please submit a recovery request through in-game by going to the login page and selecting: Help > Hacked Account & Other Account Issues > Account Recovery....
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Criteria For Home Style Voting.

My Question is ,I want to know How Many Players are selected for Cash Rewards in Home Style Voting and The Home Style Points or design is Important or Votes Important to be selected . Please Guide me ASAP .So, that I can Maintain my Vote ranking....
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Request for enable 120 FPS

Hello pubg mobile team I hope you are doing well. please enable 120 FPS in my poco x6 Pro. I am from India my poco x6 Pro is Indian variant that still not get 120 FPS. but my friends all get 120 FPS in poco X6 pro there are from USA, South Korea,Europe,middle East and Thailand. but i am from India Asia server....
Solution:
Hello @Bro help me please Minimum required chipset for 120 FPS: - Qualcomm Snapdragon 8+ Gen 1...
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#Support

Change mail in FL x pubgmobile need to change the email in Freelancer FL x pubgmobile It’s in the wow...
Solution:
Please reach out to the in-game customer service if you need help regarding your Freelancer account.

Support

Hello, I need help. My account was stolen and then banned 10 years ago. Before the ban, I managed to submit an account recovery form. What can I do in this case? I can't contact any PUBG representative via chat. The thief who stole my account sent me WhatsApp instructions step by step on how to ban my account. She blackmailed me that if I don't light a match, I won't get my account back. Of course, I didn't pay. Is there anyone here who can help me?
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support. If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support....

Muted from chatting

I was just asking in space gift exchange if anyone wanna exchange come in team and after doing this for a while i got muted idk what i did I didn't typed anything inappropriate
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Is it wrong?

Is it prohibited to buy an account if mine got hacked and i dont get any help for 1 year in recovering it?
Solution:
Hello @andrew Buying, selling, or sharing game accounts is prohibited. Engaging in these activities is a violation of PUBG MOBILE's terms of service and may lead to an account suspension....

I can't log into PUBG

Please fix that. I can't login with my Facebook account, if I can't login, I cant play PUBG, please.
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How did we die from 2 shots

Please explain how my teammate and I both dies from 2 shots but when I attempted to return fire I recorded no hits? I have been having this issue for 3 days now of recorded no hits when I shoot.

gameloop emulator pubg mobile

when u will do something about emulator players we still are at 90fps and have lag fps drop and so many bugs when pubg will care about emulator players ? pls do something about emulators players we are one community like phone like pc we play the same game but take care and emulators player! i report so many bugs and errors and lag fps drop only 90fps on gameloop dc but they said pubg mobile team need to give us permison about 120fps or more things come guys do something for PC players. thanks i wait for ur answer as fast u can pls!...

( TÜRKISH)

Ünvan başvurusunda bulunmak istiyorum @CYBER :1000:

Account Recovery Rejected Repeatedly Since 2022 Despite Full Proof

‏There is a serious issue with your support and verification system. ‏It’s not logical that since April 2022, my account recovery requests have been rejected repeatedly, even though I’ve provided all possible evidence — including the first device used to create the account, the first linked method (Twitter), the first linked email, and all purchase receipts from 2018 to 2022 through Google and Apple. ‏I also have old photos and gameplay videos proving that I’m the original owner, with over $10,000 USD in total verified purchases. ...

How to delete email of ex friend who linked he's email to mine account ?

Rn I don't have access to my x account(it's was my second linked social account, before this it's was Facebook if my My memory doesn't fail me and he unlinked Facebook and as I remember there was also Twitter (x) account) cuz I lost my sim card in 2023 and cant return back via support cuz I didn't Top up SIM card account for 6 months so I don't have proves of that Its was my sim card, rn I have access to account cuz I got it back with Google account (ex friend linked this for me idk why it's.. i...

My Account Banned Without any reason 😭

I am writing to appeal the ban on my account (ID: 5236682409). I am a loyal player since 2018 and I am deeply shocked and confused by this ban. I have never used any unauthorized tools, hacks, modified files, or violated any of the game's security guidelines. My sole focus has always been on improving my gaming skills through honest practice. Furthermore, I am also a WOW Creator for PUBG Mobile, which shows my highest level of commitment and support for the game and its community. The ban seems to be the result of a system error or a bug. Just before the ban, I was in the lobby collecting my rewards when I was disconnected. Upon logging back in, I discovered my account had been restricted....
Solution:
If you've been permanently banned, you can appeal from https://pubgmobile.live/support > Appeal.
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About 90fps

my phone(realme gt neo6 se) has 120hz and Snapdragon 7+Gen 3,why I can't use 90fps, I really need it plz:pubgm_kappa:

How

how to move this?
Solution:
Go to customize settings tap the button circled in attached image.
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