PUBG MOBILE

The first and best battle royale!

Join

PUBG MOBILE

The first and best battle royale!

Join

questions

𝑾𝑨𝑹𝑳𝑶𝑲

7/16/2025

any help ?

as many players has reported you for cheating , you wil be closely monitored to protect the fairness of the gaming environement, more stringent security checks wil be carried out during this period, and you will not earn anything from matches

Solution:

It tells you that you can’t play any match’s for one day because a lot of people reported you as a cheating of auto aim or anything else if you think you didn’t cheat you can file a claim in there

alexzerx0_

7/16/2025

Free account needed with collection 69

Please help me anybody if not playing PUBG anymore give me there account for free I needed please and help me PUBG support team

alexzerx0_

7/16/2025

Support team sorry 😖💔

I told them everything showing my ownership on account and information and the keep rejecting I don’t know why how we should get my account back

Solution:

If your account recovery has been rejected, then there is nothing else we can do. Also, do not beg for an account as account sharing is a violation of PUBG MOBILE's terms of service.

Afsar Hisham

7/16/2025

Crash

your game krafton so much crashes in front of enemy and event Will you fix it or not ?...

Solution:

Anyways, Report an Bug of Game crashing in https://pubgmobile.live/support > Bugs.

Unknown

7/16/2025

Need Help Recovering Hacked PUBG Account – All Linked Accounts Removed

Hi, I need help recovering my PUBG Mobile account. It was hacked about 3 years ago, and the hacker removed both the email and Facebook that I had originally linked to the account. I can no longer log in, and I’ve tried everything I could think of. I still remember: • My in-game name and possibly the UID • The device I used to play on...

Solution:

Hello, @Unknown! To recover your account, please submit a recovery request through in-game by going to the login page and selecting: Help > Hacked Account & Other Account Issues > Account Recovery....

deleted_user877816

7/16/2025

Guys which mummy skin should I choose I got the advance supplies selection pack

Solution:

Feel free to ask other players in https://discord.com/channels/393088095840370689/481199545858916393.

_.XenoX._

7/16/2025

Account recovery

My account was somehow got stolen with pubg mobile recovery and i cannot when i enter the id of account i can not view anything outfits and nothing on account i have pictures of account i have the mobile number that was on account and mobile device that was on account

Solution:

Please submit a recovery request from https://pubgmobile.live/support > Recovery.

alix.977

7/16/2025

Account got hacked

Hi my friend hacked my account he link wash my pubg account i am unable to login in it

Solution:

You can Submit an Recovery via https://pubgmobile.live/support > Recovery

𝐌𝐀𝐇𝐌𝐎𝐔𝐃

7/16/2025

please help me

I need an official to contact. I have exceeded my purchase level 8 in VIP and I have not had any direct support contact with anyone yet. I have some issues related to my account.

Solution:

Please contact the in-game customer service for further assistance in this regard. They are the only one who is able to assist you with account related issues.

Captain

7/16/2025

Haptics

Bro iphone 14 pro and later all phones support haptic feedback hardware but it only works on 13 pro whereas latest iphones have better haptic system it is software issue please fix it

Solution:

Hello @Captain! You are welcome to share your feedback or suggestion directly with Tencent by submitting Feedback through https://pubgmobile.live/support....

alee

7/16/2025

is blood raven ever coming back?

i really want the blood raven backpack its so cold like its just pure solid drip uffff

Solution:

Hello @alee We don't have information about whether something is coming back. Keep an eye on #game-news and #game-events...

Eaven

7/16/2025

RP Mission issue

Not sure if it’s just me, for some reason some of the RP missions can’t be completed. Like the log on and play 60 minutes for example. I did log on and play but the mission still shows no progress. Anyone know how to fix it?

Solution:

Hello @Eaven This is a week 2 mission. Currently, it is week 1....

33z

7/16/2025

Krafton

Is this real krafton or fake ?

Solution:

Hello @𝑺𝑻𝑨𝑹𝑩𝑶𝒀 This is a scammer. Report him to discord and block him. THERE IS NO REAL SUPPORT ON DISCORD. Support will never contact you through discord so do not share your information with anyone....

HIMA

7/16/2025

I'm not receiving the code via email

I'm trying to login to my account after I changed the password but it just says this account does not exist, try to login with another account. And I'm trying to make a reset to the password again but this time I'm not receiving any emails?...

Bafel Talabani

7/16/2025

broken SMS system

i am trying to log back in to my 7 year old account but the sms isnt sending any code to my phone number

Solution:

Hello, @furio giunta! If you're unable to receive verification code text messages, tap this link to watch a video that outlines some common solutions. You can also try the following:...

[ BUCK ]

7/16/2025

Game crash

My game crashes 2 to 3 times everyday I did routine repair but still it crashes. :catok:

Solution:

To begin with, please perform a routine repair of the game from the login page and reset device settings one time through Settings > General > Transfer or Reset iPad > Reset > Reset All Settings. Reboot your device and try again. If the issue still persists, please report it via the community support form using the Bug option....

Muffin

7/16/2025

Can’t login by facebook

Hello, is there a solution? every time I want to log in by facebook the game doesn't enter, instead it becomes a facebook website page

Solution:

An account logs out after a period of inactivity or when a login session expires due to several reasons, primarily for security and to manage resource usage.

Quốc Cường

7/16/2025

Cannot Use In-Game Support – Account Hacked and Unaccessible

Hello, My account was hacked and I no longer have access to it, so I cannot use the in-game support tool as instructed. Please help me through this support channel. I have already provided all the information, including:...

Solution:

Hello, @Quốc Cường! Your account is currently ineligible for a check. Should you require further assistance, please reach out to customer service through in-game or by sending an email to service@pubgmobile.com. We're unfortunately unable to help you any further through the community....

RevolZ

7/16/2025

Hello PUBG Mobile Support,My account is linked with both Facebook and a Google account. Someone ha

Solution:

Hello, @RevolZ! To recover your account, please submit a recovery request through in-game by going to the login page and selecting: Help > Hacked Account & Other Account Issues > Account Recovery....

33z

7/16/2025

Account

Some one changed my email link and my gmail and my twitter and i know the all link he using my acc rg

Solution:

Hello, @𝑺𝑻𝑨𝑹𝑩𝑶𝒀 and @𝑺𝑻𝑨𝑹𝑩𝑶𝒀! To recover your account, please submit a recovery request through in-game by going to the login page and selecting: Help > Hacked Account & Other Account Issues > Account Recovery....

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PUBG MOBILE

The first and best battle royale!

PUBG MOBILE

The first and best battle royale!