Error code: 100150034 #help
Subject: Account Recovery - Security Verification Failed
Message: @delfin🐬 @PUBG MOBILE
Hello,
I recently recovered on july 13 my account and successfully removed the hacker’s linked email and phone number. Now, I am trying to link my own email/number, but I’m getting an error:...
Solution:
Please keep logging in on the same device and maintain good behaviour on your current device to pass the security check.
Feel free to reach out to the customer service for more information....

[Need Help] Vietnamese Player Lost Account – No Response from Publisher
🚨 [Vietnamese Player Seeking Help – Account Hijacked, VNG Ignoring Support]
Hi everyone, I’m a long-time PUBG MOBILE player from Vietnam.
My game account (UID: 52199347220) was hacked after I accidentally logged into a fake site. The attacker changed my name to HP・ʚVodkaaɞ, removed my Facebook link (now disabled), and joined another clan....
Solution:

Unable to connect my PUBG account with Midasbuy
Dear @PUBG MOBILE Team,
I hope this message finds you well.
It has come to my attention that my PUBG Mobile account has been maliciously and without my consent linked to a Midasbuy account belonging to an unknown third party. This unauthorized connection is a serious concern....
Solution:
Please contact the Midasbuy support for further assistance in this regard.

Recovery Tool
If I submitted one recovery request online through link, can i do another one? Because i tried now one week later but didn’t show up on the list 😦
Btw the first got rejected whenever i showed a lot of proof when i played and receipts were i bought uc-s. Midasbuy login as well and managed devices ss and fkkn everything. Fhe support doesn’t even care....
Solution:
Hello, @Raymee!
Please note that the community support form allows you to submit an account recovery request only once. You may contact the customer service through in-game or by sending an email to service@pubgmobile.com for further assistance....
ACCOUNT BAN
So I had an account with royale passes since the season 14 but the account was later banned for no reason whenever I visit the account with my other account it doesnt show banned but when I try to log in it says account is banned Is there a way you can fix it or you just have to wait for 7 more years? Here is my UID, 5660176180
Solution:
Hello, @Cyborg!
If you receive a notice indicating that your account is banned when attempting to log in, it means your account has indeed been banned—regardless of any other assumptions.
Accounts are suspended for violating PUBG MOBILE's terms of service....
Regarding new hair skin in RP
How to purchase new hair skin ?
I am not talking about old ones....
Solution:
Hello, @UNKNOWN PLAYER!
You can purchase the Assorted Hairstyles Crate with 1200 UC from the Royale Pass shop. After opening the crate, you'll randomly receive one of the available hairstyles, having equal odds. You won't receive any duplicate hairstyles after opening this crate....
Accounts links
If you only have your PUBG account linked to facebook and you unlink it what would happen or can you even do it ??
Solution:
Hello, @MONARCH!
You can only unlink a social media account from your PUBG MOBILE account through the in-game Account Settings after meeting the necessary requirements. To do so, your account must have more than one login method linked. The unlinking is not possible if there’s only a single login option connected to your PUBG MOBILE account....
M416 Shinobi kami scopes
Hello, I have a complaint about the scopes of the m416 shinobi kami scopes , I feel like I spend way too much for the scopes to turn out very disappointing.
Solution:
Hello, @Pharoh!
You're welcome to share your feedback regarding the appearance of scopes or any other suggestions related to PUBG MOBILE through https://pubgmobile.live/support....

Please support, review my case carefully.
I made an appeal on my account and it tells me it was rejected. You don't know how bad it is to know that you will have a banned account for 10 years without doing anything wrong just because the system feels like saying that I used hacks when I invested thousands of dollars in my account. How the hell am I going to use hacks or violate company policies knowing the consequences for me. It's not fair. I had all this with my account since 2019 and it was the only thing I had to have fun after 12 h...
Solution:
Your appeal request has already been reviewed and rejected, confirming that this account was found to have a violation. As such, the ban cannot be lifted. There is unfortunately nothing else we can do to help you with this issue, @Dominican Dont' Play DDP.
You’re welcome to create a new account. Please be sure to secure it with a strong password and enable two-factor authentication. Also, remember to follow PUBG MOBILE's terms of service to avoid future issues....

How to play bonus challenge which server is it available in ??
Bonus challange is not available in my country cause I'm from India which server is it available to play ??
#questions...
Solution:
Please refer to subpoint(s) 4.10 in #faq for further information, @Taker🖤.
10 year ban
I got a 10 year ban with no reasons at all, before all this happened, I got banned, idk when and why I got banned but I got banned for like 3 days I think and I checked PUBG today and it said I was banned until 7pm, so at 7pm I logged into the acc and it was unbanned and when I was gonna play with my friend I got a 10 year ban?
Solution:
Hello, @Sai!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....

Outside boundary glitch
how to place furniture outside your home boundary level ( able set level 50 blueprint in your home level )

Ultimate Royale Server switch
I’ve got top 2 in krjp ultimate Royale last season and I want to switch server to Asia. However I haven’t got my title yet, if I change to Asia now will I still get my title?
Secondary verification
Code bug on Pubg mobile the secondary verification code I can't receive it on my phone neither sms nor whatssap on my own phone number
Solution:
Hello, @ONEWAYx619!
If you're unable to receive verification code text messages, tap the link below to watch a video that outlines some common solutions:
https://drive.google.com/file/d/1Gi_PXOcFmJzygNWFMXVximU7Drv4ynHm/view?usp=sharing...

Please add Hoverboard Button in Customize Button Section
Please add Hoverboard Button in Customize Button Section . Me & Many More players are face unwanted touch problem in Hoverboard button so Please Fix This @TaranJit is Live
Solution:
Hello @TaranJit is Live
You can customize hoverboard buttons here...

Cannot join available clans on "Clan Rank"
In the new version, I can not join any clan in the "Rank" list of clan. It always respond "That clan has already invited members" for every clan that I request, same for some clan with 60/60 members.
Solution:

i won in rangked match but why i didnt receive any point?
Solution:
Season is ending and you were at the time where it ended and the new one hadn't started yet. So no points

Appeal
Hello PUBG, how can I appeal for a punishment in the game like is there a form I can appeal or e-mail
Solution:
There's an Official Form to appeal: https://pubgmobile.live/support