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PUBG MOBILE

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questions

Hacked Account

I mistapped on a fishing link on facebook. After that my account got hacked. I have played Pubg Mobile Campus Championship Final and also Claimed The Prizepool. One Of The Official Caster Named Ocean Sharma had taken My team interview which is also broadcast on pubg official YT Channel and i was there also. And My ID was registered there also. You Can Verify My name IGN and Game id also Because All of them were Submitted On Official Page. Not Only That I Have played Many Many Official Tournaments Of Pubgm By this id and i also provided my all identity proofs. I Can Provide Each and Everything! Also There is many many live streams on my page....
Solution:
If your request on the sheet and the in-game recovery tools are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance. Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying....

Question

Will we be able to use hdr with 90/120 fps in the future?

Fortune refiner

ny ideas? The hint says”a day in the life of a PUBG MOBILE game designer
No description

Server link

Give pubg backup server link for special role
Solution:
You can join the server through https://discord.gg/pubgm. The role will be kept for the time being as the server is verified now.

Bug

Is this new bug or normal?? Bros damgeing me before he shot

I have a question

Did pubg mobile add 60 fps to low device in 3.9?

Account recovery

Hello guys, yesterday in the morning I noticed that someone joined my account from Indonezia, I login my account via twitter, and noticed that my email was changed. I tried to send a reset request in the game, but they tell me to login from my main device, however right now I don’t have an access to it. But from my current device that I am using rn I was playing 1 year ago. Now I notice that the hacker has changed my nickname, deleted all my friends. What should I do? I have sent a recovery requ...
Solution:
Hello, @Naduzy! Please submit a recovery request for further assistance with your lost or stolen account....

Account Hacked – No Response from Support

Hi! My PUBG Mobile account was hacked on May 10, 2025.
The hacker changed my email and phone number.
I already sent an email to support@proximabeta.com a month ago, but I got no reply.
Can someone from the support team please help me or tell me what to do? ...
Solution:
Hello, @фархад! Please submit a recovery request for further assistance with your lost or stolen account....

Account Recovery Help

Hi, I had submitted an ingame recovery request for my stolen account (UID: 580438303). However, I was told that the account was in an 'unusual state' so my claim cannot be approved. I then submitted the recovery request through the Google form, but it says my account is 'currently ineligible and to use the in-game tool instead.' So this is kind of just making me go in circles. What would be the next step to recover my account?...
Solution:
We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible. You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions....

Account recovery

What we need to do about the account now ,already submitted the form before UID 51341436956

My hub isn't accessable

I have updated my pubg today morning everything working smoothly and got upgrade in graphics thanks for this but i can acess the hub whenever i press on it it shows not accessable i have saw some of people got this why i didn't get it
Solution:
This feature is gradually rolling out and should be available for everyone by July 17.

Graphics

What about adding super smooth graphics mode?
Solution:
Not all devices have that option at the current stage.

X suit boat Same bug last update

New update issues start again the boat of the X suit is not working again please fix it 🫩 I must wear it to get the boat
Solution:
Hello @𓆩z𓆪! You can report bugs by submitting Bug through https://pubgmobile.live/support....
No description

ban for no reason

I am an honest player of the game PUBG mobile, who never violates the rules of the game, got a 10-year ban for no reason. My explanation will not be long and not short enough. I played PUBG mobile in the Metro Royale mode several times. I played alone, because I was waiting for my friend with whom we usually play together. While I was playing, I heard shots to the left of me, but I did not go there. I went forward and killed the enemies there. Later, I went there (to the left) to check what kind of shots were there and saw them there ... There were assaults. I followed them, I run, so I run and suddenly they give me a 10-year ban when I was climbing the stairs. I want my account to be unbanned because I am an honest player. My account name :slidezen My ID: 51702190221 Block date: 04/07/2025 time: 15:42:28...
Solution:
Hello, @LokalniSalat ! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....
No description

120fps Support

When will my device get 120fps support?? Device name:Poco X6 Pro mediatek dimensity 8300 ultra. This phone has the capability to support then why ?...
Solution:
Hello @xadityax7! Minimum required chipset for 120 FPS: - Qualcomm Snapdragon 8+ Gen 1...

How to download 3d model

Is there any way to get the obj/fbx/glb format of 3d models which are used in the game (such as buggy or other vehicles)?
No description

120 fps supported device

I want to know about the Redmi Turbo 4 Pro CN version. When will it support 120 FPS in PUBG Mobile?...
Solution:
Hello @Fahim₆₁₁ᴷ! Minimum required chipset for 120 FPS: - Qualcomm Snapdragon 8+ Gen 1...

Wrongfully Ban appeal

Hi mods, my account (PUBG ID: 5982876054) was banned for third-party tools, but I never used any cheats. My appeal was rejected automatically. Can you please escalate this to manual review? I’m a fair player on Gameloop.
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support. And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....

Update about the Super smooth?

is there any latest update about super smooth graphics settings?