Want to remove 2nd and 3rd Link
My account us Linked to my FB account. But I don't know how someone linked his mobile number and Gmail. Some time, I can access to the game when the secondary verification is off. I'm very obsessed. Please help me
Moderator
Hey i am an experienced administrator and been managing hundreds of discord server now i would like to join Pubg Mobile team as a moderator or whatever role , How can i ?
Solution:
You cannot apply to become a moderator. Moderators of this Discord server are selected at Tencent's discretion. If Tencent believes that you have proven to be a benefit to community, you may become a moderator. General traits are reliability, honesty, and the ability to uphold community guidelines.
Dear PUBG Mobile Support Team
I am reaching out regarding my recent account recovery request (UID: 5265271147), which I submitted through your official recovery form. I provided all the necessary and accurate information, just as required, and waited patiently for a response.
However, after nearly three weeks, I received a rejection notice, without a clear explanation. I would like to understand:
Why was the recovery request denied?...
Hub feature
Why i am unable to access hub feature while i have scene videos people using it
Solution:
Hello, @亗Mr乛X [EN/UR]!
To ensure stability, Hub will be rolled out in phases. Initially, only a limited number of players in select countries and regions will have access. The feature will gradually roll out, with full global availability expected by July 17. The exact timeline may be adjusted depending on the situation....
#Update issue
I getting this pop it says No longer available in Appstore When try to update the game
Country/Region set in USA
What the actual problem here?#help...
Solution:
No issue now
I think its some kind of bug/glitch at that time but now its fine
Thanks for the response...
I didn't get helped from 3-4 months
I got hacked and my Gmail was hacked but didn't get helped from service@pubgmobile.com plz somekne help me
Solution:
Hello, @salmanbutt406!
Please submit a recovery request for further assistance with your lost or stolen account....
Setting
I want to Create a Map 2v2 rounds in Erangle Empty Map. Anyone help to link Spawn point devices in dynamic setting and parameters setting of player and with using Team Faction Elimination info bar of victory.
Spaceport Hub 3D mode
Hi, I have updated PUBG Mobile to version 3.9, but I haven’t seen the Spaceport Hub 3D mode yet. Cou
Solution:
Hello, @Hậu Ther!
To ensure stability, Hub will be rolled out in phases. Initially, only a limited number of players in select countries and regions will have access. The feature will gradually roll out, with full global availability expected by July 17. The exact timeline may be adjusted depending on the situation....
🔧 Suggestion: Unlock 120fps for Redmi Turbo 4 / POCO X7 Pro(Dimensity 8400 Ultra)
🔧 Suggestion:)
Hi PUBG MOBILE Dev Team,
I’d like to kindly request support for 120fps gameplay on the Redmi Turbo 4 (also known globally as POCO X7pro). This device is equipped with the Dimensity 8400 Ultra and a 120Hz AMOLED panel, making it fully capable of handling ultra high frame rate gameplay smoothly....
Solution:
Hello @Jodannick!
Minimum required chipset for 120 FPS:
- Qualcomm Snapdragon 8+ Gen 1...
📢 Suggestion: Please add 120fps support for Redmi Turbo 4 / POCO X7Pro
Hello PUBG MOBILE Dev Team,
I would like to request the support for 120fps frame rate option for the Redmi Turbo 4 (Global: POCO X7pro). This device uses the powerful Dimensity 8400 Ultra chipset and has a 120Hz AMOLED display, which is more than capable of running PUBG MOBILE at 120fps.
Despite having high-end specs, the current PUBG 3.9 version does not unlock the 120fps option on this device. This is quite frustrating for users who bought this phone expecting the best performance....
I got 37 kills is it record?
Krkr
Solution:
@VitaMEN
It is most probably not a record and there is no point in such statistics anyway given the presence of bots....
Can you complete the Transformers Trial in unranked modes?
Is it possible?
Solution:
hello @Team1v4٭ALEX
In order to complete the trial, you need to play a ranked classic match. It may have to be squads with a full team....
Is there anyway to Obtain Thunderclap judicator?
What ways is it to obtain Fabled melee weapon from zombie uprising 2.0?
Solution:
You can obtain it from zombies or bosses. Drop rate is not publicly announced.
How do I get YouTuber role
How do I get the YouTuber Role
Are there any requirements?
Or do I need to have the “Influencer” or “Ultimate Influencer” Title in game?
And if yes, then what are the requirements for those?...
Solution:
Hello, @Blurry!
There is no ''YouTuber'' role in this server. The content creator role is for the members who are part of the PUBG MOBILE content creation program.
The content creators for the content creation program are selected at PUBG MOBILE's discretion. You'll be contacted if they believe that you're eligible. This is not something you can apply for....
Pubg prime plus subscription (Can any moderator escalate this? PUBG support isn’t helping
Hello PUBG Mobile Support Team,
I’m writing to report an issue with my account related to the Prime Plus subscription.
Back in 2020, someone gifted me Prime Plus using a method I was not aware of. Since then, the Prime Plus option is no longer visible on my account....
Solution:
Please contact the in-game customer service for further assistance in this regard.
Hacked Account
I mistapped on a fishing link on facebook.
After that my account got hacked.
I have played Pubg Mobile Campus Championship Final and also Claimed The Prizepool. One Of The Official Caster Named Ocean Sharma had taken My team interview which is also broadcast on pubg official YT Channel and i was there also. And My ID was registered there also. You Can Verify My name IGN and Game id also Because All of them were Submitted On Official Page. Not Only That I Have played Many Many Official Tournaments Of Pubgm By this id and i also provided my all identity proofs. I Can Provide Each and Everything! Also There is many many live streams on my page....
Solution:
If your request on the sheet and the in-game recovery tools are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying....
Server link
Give pubg backup server link for special role
Solution:
You can join the server through https://discord.gg/pubgm. The role will be kept for the time being as the server is verified now.