How to configure a Genesys endpoint in Novu (trial version) to trigger a WhatsApp flow?
Hello everyone,
I'm working with a Novu trial account and I'm trying to connect it to a Genesys endpoint.
My goal is to trigger a WhatsApp workflow by uploading a contact list to a specific template in Genesys. I'd like to initiate this process from Novu....
Smart Sending Email and Sms
I want to ask one question that do we have any feature that makes us send email and sms during specific time only like say 9 am to 6 pm after that it will not send for that it will be rescheduled tomorrow
Bridge execution failed issue
I am getting bridge execution failed issue. It is showing: Unable to reach Bridge Endpoint at
http://localhost:3000/v1/environments/68622aaebde7ee7ba189e1f4/bridge
but the api is showing a fine response to me.
Not sure what is happening. It was working fine earlier....
Adding Mtalkz service provider
Hey Folks, I see novu has several integrations with providers for sms, email and whatsapp but there is a specific provider which provides all the 3 services and for the cheapest price on internet. The provider is MTalkz and I would like to know if Novu has plans to integrate with this provider?
Connect your custom provider
Hello everyone, how can I connect my SMS provider? None of the providers in the catalog suit me, I am from Ukraine and want to connect my local one because the SMS prices are lower there.
I also wanted to ask how can I set up an endpoint so that it sends, for example, a request to my backend to add a record?...
Opt in to free plan
I just created the account. I want to be on free plan as of now. 10000 event per month should be good enough for us at the moment. We are using our platform internally at the moment and planning to go live may be in a month's time or two. Till then we want to try out the free plan. But currently its showing 15 days free use of Pro plan.
GET /v1/notifications
I was trying to use the novu_py library to get notifications. however i had triggered some of the notifications without an integration set up yet for email. So the response is missing the providerId.
then i get some pydantic error saying something like
```...
MongoDB issues while self hosting Novu
I'm self-hosting Novu and using my personal MongoDB cluster instead of the default Dockerized setup. However, the connection count exceeds 500. Can we change to Postgres instead?
SecretKey rotation
Hello! We're evaluating Novu, and I would like to ask if it is possible (and how) to change a secret key of an environment.
Job listing for Novovu
Hello, my name is joseph, I hope my avatar being called "strong tooth" doesn't seem too unprofessional. I searched up "entry level web developer jobs" and found Novovu but it says it prefers volunteers but can offer fixed pay, what amount would this be? I'm a new highschool graduate from bucks county technical high school and my tech shop was multimedia and so I think I would be an okay fit to the job "Frontend Developer (HTML, CSS, and JS) - Remote" as I am very familiar with html and css and h...
Workflow limitations on Self-Hosted Novu
Hello everyone,
is there any official limitation on self-hosted Novu instances? I've been hosting Novu on Azure Containers (v2.2.0) using official images and recently hit an error "Workflow limit exceeded" when trying to create a new Workflow. The only thing i could notice is that in the database, the Organization apiServiceLevel is set to "free".
I'm not using any bridge and i registered myself from the Dashboard registration....
The actor field does not take effect in the Trigger API
I used the /v1/events/trigger endpoint and set the actor field, but it appears in the /v1/inbox/notifications endpoint instead.

email workflow not triggering
Hi, i created a workflow with email and notification trigger, however the email part is not working
In the activity log its only showing app notification...

Error 400: Missing environmentId and organizationId in GetSubscribersCommand
When attempting to retrieve subscribers, the API throws a CommandValidationException with a 400 status code. The error indicates that the required fields environmentId and organizationId are either missing or empty in the request payload.

What are all the possible statuses?
I can see in
ExecutionDetailsStatusEnum
that there are success, warning, failed, pending, queued, and read confirmation. However when i hit /v1/notifications
i can see it also for a status to be merged
. Are there any other statuses than the ones i have listed?SSL CORS Error (Dashboard signup)
HI There,
i have setup 3 domains for my novu deployment :
novu.mydomain.com...

Creating new organization - Novu API
Hello All,
Is creating new org supported through Novu API?
Given the fact that I created the first org through web UI.
Org 1 : Api Key 1...
Include URLs in Expo push notifications
I wanted to ask if it's possible to include URLs in Expo push notifications.
Is that supported?...
ERROR
hello can someone please help me im trying to intergrate novu with postfix but evrytime when i try to send email im getting thiis error {
"code": "ESOCKET",
"command": "CONN"
}...