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Open Source Notification Infrastructure Community by Novu

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Open Source Notification Infrastructure Community by Novu

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💬│support

🚀│general

Omar Khatib

7/8/2025

Missing authorization header

Hello Team, @novu/api is not working with me anymore, I'm getting that there is a Missing authorization header, so here is my code ```ts...

Manh Tran

7/8/2025

Organization setting in self-host v2.3.0

Hi, I've just upgraded community version from 2.1.1 to 2.3.0. Seems the new version no longer has the organization setting. Could you guys show me how to add member to an org and change the org setting? Thanks...

mosalah

7/8/2025

Transferring data from cloud to self-hosting

Hi, is it possible to export data and import to self hosted instance? Thanks in advance.

Onkar

7/8/2025

If-Else Step Condition

I’m currently exploring ways to define workflows from dashboard and would like to understand how to add conditional (if/else) steps. Specifically, I want to achieve something like this: If payload.org.id === "123" → send Email A Else → send Email B...

Emmax

7/7/2025

The @novu/react package seems to be making a bunch of requests

We use nextjs 15... only happens in prod

AndreMaz

7/2/2025

Missing _templateId causes `Response validation failed` when fetching notifications via @novu/api

I think I discovered a problem with the @novu/api lib When I run ```ts import { Novu } from "@novu/api"; ...

Tanton

7/1/2025

Digest Messages

Hello! I'm using Novu 2.3.0 (self-hosted). And I'm trying to create a simple in-app step with a digest step before it. However I cannot find a way to make a simple loop inside the in-app step with the editor: Hello {{subscriber.firstName}}! Here is a summary of your recent updates ({{steps.digest-step.eventCount}}):...

Prasad Naik

7/1/2025

Test Workflow Issue

I am selecting myself in the subcriber section to test the notification. But it is always falling back to dummy value.

Ragu

7/1/2025

Handle failed push notifications

I have a wrapper service on top of novu. Does novu support any webhooks in case of a push notification failure to subscribers? In case of a failure, based on error like invalid fcm token, we are planning a stale token clean up function in wrapper service....

mbalbo93

6/30/2025

How to configure a Genesys endpoint in Novu (trial version) to trigger a WhatsApp flow?

Hello everyone, I'm working with a Novu trial account and I'm trying to connect it to a Genesys endpoint. My goal is to trigger a WhatsApp workflow by uploading a contact list to a specific template in Genesys. I'd like to initiate this process from Novu....

devsathwara

6/30/2025

Smart Sending Email and Sms

I want to ask one question that do we have any feature that makes us send email and sms during specific time only like say 9 am to 6 pm after that it will not send for that it will be rescheduled tomorrow

b_base

6/30/2025

Bridge execution failed issue

I am getting bridge execution failed issue. It is showing: Unable to reach Bridge Endpoint at http://localhost:3000/v1/environments/68622aaebde7ee7ba189e1f4/bridge but the api is showing a fine response to me. Not sure what is happening. It was working fine earlier....

Owes

6/29/2025

Adding Mtalkz service provider

Hey Folks, I see novu has several integrations with providers for sms, email and whatsapp but there is a specific provider which provides all the 3 services and for the cheapest price on internet. The provider is MTalkz and I would like to know if Novu has plans to integrate with this provider?

Eviston

6/29/2025

Connect your custom provider

Hello everyone, how can I connect my SMS provider? None of the providers in the catalog suit me, I am from Ukraine and want to connect my local one because the SMS prices are lower there. I also wanted to ask how can I set up an endpoint so that it sends, for example, a request to my backend to add a record?...

Prasad Naik

6/25/2025

Opt in to free plan

I just created the account. I want to be on free plan as of now. 10000 event per month should be good enough for us at the moment. We are using our platform internally at the moment and planning to go live may be in a month's time or two. Till then we want to try out the free plan. But currently its showing 15 days free use of Pro plan.

dilum

6/25/2025

Remove branding v2.2.0

can we hide novu branding in v2.2.0. im using self hosted docker 🙂

Jonathan Licht

6/24/2025

GET /v1/notifications

I was trying to use the novu_py library to get notifications. however i had triggered some of the notifications without an integration set up yet for email. So the response is missing the providerId. then i get some pydantic error saying something like ```...

b_base

6/24/2025

MongoDB issues while self hosting Novu

I'm self-hosting Novu and using my personal MongoDB cluster instead of the default Dockerized setup. However, the connection count exceeds 500. Can we change to Postgres instead?

Tanton

6/24/2025

SecretKey rotation

Hello! We're evaluating Novu, and I would like to ask if it is possible (and how) to change a secret key of an environment.

Strong Tooth

6/21/2025

Job listing for Novovu

Hello, my name is joseph, I hope my avatar being called "strong tooth" doesn't seem too unprofessional. I searched up "entry level web developer jobs" and found Novovu but it says it prefers volunteers but can offer fixed pay, what amount would this be? I'm a new highschool graduate from bucks county technical high school and my tech shop was multimedia and so I think I would be an okay fit to the job "Frontend Developer (HTML, CSS, and JS) - Remote" as I am very familiar with html and css and h...

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Open Source Notification Infrastructure Community by Novu

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Open Source Notification Infrastructure Community by Novu