PUBG MOBILE•6y ago

You may contact Customer Service in-game, And then Accounts, @NutellaCupcake.

You may contact Customer Service in-game, And then Accounts, @NutellaCupcake.

mammu.OP•11/21/20, 1:49 PM

Wait Patiently, @Himantha Soyza. :pepo_shrug:

girish_90•11/21/20, 1:49 PM

What the news about pubgmobile India please reply me

mammu.OP•11/21/20, 1:50 PM

You need to state the issue there, And then answer the bots questions. After you have done it all, Then all you have to do is to Wait, @Dancing.

Rock47•11/21/20, 1:50 PM

No and you won't get such information from this server, @girish_90. Keep an eye on this page https://www.pubg.com/en-us/category/announcements-en-us

girish_90•11/21/20, 1:51 PM

No and you won't get such information from this server, @girish_90.

@Rock47 where I will get information

Rock47•11/21/20, 1:51 PM

Read my message again.

Himantha Soyza•11/21/20, 1:51 PM

Will it surely be upgraded to conqueror if I maintain my rank post it ion in top 500 till it refreshes?

Rock47•11/21/20, 1:51 PM

Yes it will @Himantha Soyza.

Himantha Soyza•11/21/20, 1:51 PM

If it didn’t like today what should I do?

mammu.OP•11/21/20, 1:51 PM

Wait patiently for the Refresh.

FAIZY•11/21/20, 1:52 PM

Pubg , when i switched from middle east server to asia my rank didnt get transferred but your dev logs said it will be transferred pls fix this .
ID: mfaiz7n
5807501242

Himantha Soyza•11/21/20, 1:52 PM

I have proof that I can show I was within 500 even at the refreshing time. That’s why I’m worried about

COURAGE•11/21/20, 1:52 PM

Hi @@Rock47 when Pubg indian version coming

Rock47•11/21/20, 1:53 PM

you won't get such information from this server, @COURAGE . Keep an eye on this page https://www.pubg.com/en-us/category/announcements-en-us.

Rock47•11/21/20, 1:53 PM

@Himantha Soyza

unknown.png3.85KB

Rock47•11/21/20, 1:53 PM

@FAIZY Report that in #old.

FAIZY•11/21/20, 1:53 PM

I was in gold 1 BUT When i changed server to asia it became gold V but your new dev logs said tht it can be transferred

RRock47 @FAIZY Report that in #old.

FAIZY•11/21/20, 1:54 PM

Broo the bot said to edit and include a category but ingame bug is not in the list

Rock47•11/21/20, 1:55 PM

It is just to collect the information.

FAIZY•11/21/20, 1:55 PM

Wht should i put

Rock47•11/21/20, 1:55 PM

So that it could let the developers know about that.

FAIZY•11/21/20, 1:55 PM

Wifi , device , ?

Rock47•11/21/20, 1:56 PM

You can leave those.

Mmammu.You may contact Customer Service in-game, And then **Accounts**, @NutellaCupcake...

NutellaCupcake•11/21/20, 1:58 PM

I know but what options I need to select

Himantha Soyza•11/21/20, 1:59 PM

@Rock47 Sir what I’m saying is my rank was #365 when it was 00:20 utc I have screen records. I used to #365 10 mins prior to 00:20 utc. And that is my problem sir. I clearly know that it refreshes at 00:20 so I was waiting till it refreshes keeping my rank #365 but it didn’t upgraded to conqueror.

Reno Ap•11/21/20, 1:59 PM

We only provide support for the English Global Version here @COURAGE .

FAIZY•11/21/20, 2:01 PM

The new dev logs is not like what they said my rank didnt get transferred frm me to asia now i have to grind again

�

𝓨𝓑•11/21/20, 2:02 PM

I used my social account avatar for the metro Royale,and it still starting from lvl 1 with all my items gone,is that normal?

NNutellaCupcake Pls need help on how to contact the customer service for changing the serve asap

NutellaCupcake•11/21/20, 2:03 PM

Can someone answer with the options to select??

COURAGE•11/21/20, 2:05 PM

@Powshi

NNutellaCupcake I know but what options I need to select

mammu.OP•11/21/20, 2:07 PM

Read my message again and you will understand.

Dancing•11/21/20, 2:09 PM

@mxhmd? How are moderators recruited and how much are their salaries?

mammu.OP•11/21/20, 2:10 PM

In #discord, Not here, @Dancing.

Rock47•11/21/20, 2:11 PM

This is a voluntary program and there's no salary, @Dancing.

Deleted User•11/21/20, 2:11 PM

Hey i have lost 260 premium crate coupon scraps from my inventory. I have collecting it since s15. I have thought to open 30 premium crates bu t when is buy premium coupon scraps from redeem shop and opened inventory i saw there is only 43 remaining. Plz solve this glitch or problem.

Rock47•11/21/20, 2:11 PM

Report that in #old :suspicious:

DDancing @mxhmd? How are moderators recruited and how much are their salaries? 😄😄

Piston•11/21/20, 2:18 PM

You should read #guidelines before you participate further into the server, it is very helpful.

Mmammu.Read my message again and you will understand.

NutellaCupcake•11/21/20, 2:18 PM

Thanks but how many days they will respond back ?

Mmammu.You may contact Customer Service in-game, And then **Accounts**, @NutellaCupcake...

4HxTruSerum•11/21/20, 2:20 PM

Screenshot_20201121-092007.jpg185.64KB

mammu.OP•11/21/20, 2:22 PM

Kindly Refer to #faq 5.4 for that, @NutellaCupcake.

mammu.OP•11/21/20, 2:22 PM

I hope you know how to open a new conversation, And then, State the issue, @4HxTruSerum.

4HxTruSerum•11/21/20, 2:24 PM

Can you please share the step after going under the account section of in game customer service. My problem is that Noone is responding in my in game conversation for past 20 hours for the issue that I am waiting for the response, My server got selected as North America when new season started, but I am playing Asia and reached crown 1 there. Yesterday after playing 2 matches in Asia my next matches are getting counted under North America but it wasn't same in starting. I seek help to either change my server to Asia or transfer my ratings (crown 1) earned so far in Asia to North America if there was a technical problem. I have reached discord, twitter and in game support till so far but was unable to get the solution. It is quite confusing, will my server get changed to Asia and I continue earning ratings beyond crown 1 or my crown 1 tier will get transferred to North America (my current server).

GDEesFOYSAL•11/21/20, 2:24 PM

received_128591705468170.jpeg38.28KB

received_1331368030543903.jpeg169.83KB

GDEesFOYSAL•11/21/20, 2:24 PM

Hacker

Mmammu.I hope you know how to open a new conversation, And then, State the issue, @4HxT...

4HxTruSerum•11/21/20, 2:24 PM

Yes I did that yesterday, almost 24 hours have been passed.

mammu.OP•11/21/20, 2:24 PM

Kindly refer to #faq 5.4, @4HxTruSerum.

Dyno•11/21/20, 2:25 PM

Hello, @GDEesFOYSAL!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through the use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the

Tier Overview

Tier Overview

section of their profile via friend search. This is the best and most efficient method to notify the anti-cheat teams, and to get informed through in-game mails about successfully suspended cheaters.

Alternatively, in case you have additional evidence, such as screenshot(s) and/or video(s), feel free to submit this form in compliance with each required field:

:white_small_square: http://cheater-report.pubgm.cc

Papiru1G•11/21/20, 2:30 PM

I send a message on custormer service on server restore change how much time mea e to wait before they resolve me

Mmammu.Kindly refer to #faq **5.4**, @4HxTruSerum.

4HxTruSerum•11/21/20, 2:30 PM

Thanks a lot for the prompt response, can you please help me with the confusion that the matches I am playing from yesterday which are getting counted under NA server, and matches I play now onwards will get transferred and add up to my Crown 1 rating in Asia or my whole tier will get transferred to NA server ( currently Diamond 4) from Asia ( currently crown 1).

mammu.OP•11/21/20, 2:30 PM

Kindly refer to #faq 5.4, @Papiru1G.

You may contact Customer Service in-game, And then Accounts, @NutellaCupcake.

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