You may use the File Claim option to sppeal to your suspension, please refer to subpoint 2.12 in #fa

You may use the File Claim option to sppeal to your suspension, please refer to subpoint 2.12 in #faq for further information, @scythe_diablo.

..Ṇadïa.🌴You may use the File Claim option to sppeal to your suspension, please refer to ...

scythe_diablo•7/1/21, 6:37 PM

Thanks Ma'am but my account has already been unbanned, I'm only asking why my rank is not restored

Sscythe_diablo Thanks Ma'am but my account has already been unbanned, I'm only asking why my ra...

Mr Fredo•7/1/21, 6:38 PM

Once you've been banned, pubgm puts the account to Bronze V - When unbanned it will still be Bronze V.

..Ṇadïa.🌴They will process your unlink request now since you have provided them with all ...

serzan•7/1/21, 6:39 PM

Where they gonna respond to me!? They close the conversation and its been a week, thats why i asked if I should tap ‘new conversation ‘ so i can get the messages when they contact me or just waiting in the same conversation, im scared the hacker gonna banned my account 10years

Sscythe_diablo Thanks Ma'am but my account has already been unbanned, I'm only asking why my ra...

.Ṇadïa.🌴OP•7/1/21, 6:43 PM

You may refer to the above response.

MMr Fredo Once you've been banned, pubgm puts the account to Bronze V - When unbanned it w...

scythe_diablo•7/1/21, 6:43 PM

So basically I got banned for an unknown reason? Or perhaps due to downloading a cracked version on a non jailbroken ios device?
I am honestly confused and the consistent permission restriction is not helping

Sscythe_diablo So basically I got banned for an unknown reason? Or perhaps due to downloading a...

scythe_diablo•7/1/21, 6:45 PM

I am no longer getting the option to file claim since my account is not banned anymore. As I said, I'm only trying to reason as to why my rank got demoted

scythe_diablo•7/1/21, 6:46 PM

Even if they did make a mistake in my case then how do I tell them to atlesst investigate the case cuz I have all the proof that could possibly be needed in order to prove I didn't violate a single rule (I read the Terms of Service)

scythe_diablo•7/1/21, 6:47 PM

I could send my ipad pro version details and all to show it isn't cracked cuz we can't download illegal versions on ios can we

Sserzan Where they gonna respond to me!? They close the conversation and its been a week...

.Ṇadïa.🌴OP•7/1/21, 6:49 PM

The unlinking process may take up to 60 days, but it also means your request can be processed much earlier than that. The customer service will open the ticket and send you a message once they have more information regarding your request.

Fuji•7/1/21, 6:49 PM

What ever happened with the mclaren gift bug

Fuji•7/1/21, 6:50 PM

Couldnt gift my sister a mclaren until it expired

ÃĥmĕĐ ŦîŤØ•7/1/21, 6:54 PM

سلام عليكم

.Ṇadïa.🌴OP•7/1/21, 6:55 PM

You may also contact the customer service in-game for further assistance, @scythe_diablo.

Dyno•7/1/21, 6:55 PM

Please do not use languages other than English, @ÃĥmĕĐ ŦîŤØ. You may refer to subpoint 3.1 in #guidelines for regional communities.

FFuji What ever happened with the mclaren gift bug

.Ṇadïa.🌴OP•7/1/21, 6:56 PM

You may refer to these messages:

https://discord.com/channels/393088095840370689/654220590462402560/857952173476151306

https://discord.com/channels/393088095840370689/654220590462402560/859445663087853589

The Lucky Medal card will be automatically converted into 1500 Lucky Vouchers and it can be used in further sports car events.

..Ṇadïa.🌴What was the last response that you received from the customer service in-game?

thEdoctor•7/1/21, 6:58 PM

None

TthEdoctor None 😦

.Ṇadïa.🌴OP•7/1/21, 7:04 PM

Could you please provide a screenshot?

..Ṇadïa.🌴Could you please provide a screenshot?

thEdoctor•7/1/21, 7:04 PM

Yes, what specifically?

・

・BdR•7/1/21, 7:06 PM

My pubg account has been banned suddenly in game

Id :- 5209765843
Device:_ red magic 5g
Cellular
Kuwait

PUBG MOBILE•7/1/21, 7:06 PM

Please refer to the private message from @PUBG MOBILE for further information, @・BdR.

TthEdoctor Yes, what specifically?

.Ṇadïa.🌴OP•7/1/21, 7:06 PM

After you have provided all the required information requested by the customer service in-game.

..Ṇadïa.🌴After you have provided all the required information requested by the customer s...

thEdoctor•7/1/21, 7:07 PM

I did. I can send again?

TthEdoctor I did. I can send again?

.Ṇadïa.🌴OP•7/1/21, 7:09 PM

Could you please provide a screenshot of your conversation with the customer service? Please make sure to hide your personal information.

thEdoctor•7/1/21, 7:09 PM

I can try

C - Monluette#2312•7/1/21, 7:11 PM

My frame rate setting is now limited to only "Low". Can I do anything about it, given that it was just fine a few days ago and there were even an "Extreme" option? Thanks you

blackfish•7/1/21, 7:11 PM

Hi i want dislinke my phone nmbrer in copmte pubgm

..Ṇadïa.🌴Could you please provide a screenshot of your conversation with the customer ser...

thEdoctor•7/1/21, 7:12 PM

Here is one

KING👑•7/1/21, 7:12 PM

I work professionally on Instagram and I have an almost large page
But I need a credible source to get the Pubg news to me sooner than anywhere else
Can you help me ?

.Ṇadïa.🌴OP•7/1/21, 7:13 PM

Have you tried to perform a routine repair from the login menu or reinstall the game, @Scotty being a nobrainer (110%)?

..Ṇadïa.🌴You may also contact the customer service in-game for further assistance, @scyth...

scythe_diablo•7/1/21, 7:14 PM

They don't allow me to send a customizer request so it is of no help. There is no assistance in the case of rank demotion as if they can demote my rank for no reason at all and I am just supposed to take it? How do I claim rank to be reverted after ban is uplifted

Bblackfish Hi i want dislinke my phone nmbrer in copmte pubgm

.Ṇadïa.🌴OP•7/1/21, 7:14 PM

Unlinking e-mail address/phone number is not a feature yet.

KKING👑I work professionally on Instagram and I have an almost large page But I need a ...

KING👑•7/1/21, 7:15 PM

Please help me

TthEdoctor Here is one

.Ṇadïa.🌴OP•7/1/21, 7:16 PM

Is there more?

..Ṇadïa.🌴Is there more?

thEdoctor•7/1/21, 7:16 PM

I can send all of them here if u want?

.Ṇadïa.🌴OP•7/1/21, 7:17 PM

Unfortunately, we are unable to assist you in this regard, @KING

TthEdoctor I can send all of them here if u want?

.Ṇadïa.🌴OP•7/1/21, 7:17 PM

Yes.

Sscythe_diablo They don't allow me to send a customizer request so it is of no help. There is n...

.Ṇadïa.🌴OP•7/1/21, 7:17 PM

If your tier has been reset now, you will need to start playing from Bronze 5.

..Ṇadïa.🌴Unfortunately, we are unable to assist you in this regard, @KING👑.

KING👑•7/1/21, 7:18 PM

Why

I need a news of pubg mobile

kantik•7/1/21, 7:18 PM

@.Nadïa.

in-game support still doesn t reply me, 4 days gone, my account will be in hackers’s hands permanently soon if you don t do something

kantik•7/1/21, 7:19 PM

3 years and much money I spent for this game

Dyno•7/1/21, 7:19 PM

Please refer to subpoint 5.5 in #faq for further information, @KANTIK.

scythe_diablo•7/1/21, 7:19 PM

Is it possible for me to delete my account? I don't think I plan on playing anymore and I wouldn't want my previous records to stay either?

..Ṇadïa.🌴If your tier has been reset now, you will need to start playing from Bronze 5.

KING👑•7/1/21, 7:20 PM

My colleagues know about Pabji news sooner than anywhere else. have
I need it too

.Ṇadïa.🌴OP•7/1/21, 7:20 PM

The delete account option is only available for account that is registered or created in the EEA regions, or for players who had switched their in-game region to one of those countries in Europe, @scythe_diablo.

.Ṇadïa.🌴OP•7/1/21, 7:21 PM

Please do not bypass the inappropriate chat filter, @KANTIK.

scythe_diablo•7/1/21, 7:21 PM

Alright thanks for this answer
No thanks for the previous question. Have a good day

kantik•7/1/21, 7:21 PM

@.Nadïa.

soon hackers will unbound my social media, what will u send me next time? Again 5.5 ????

..Ṇadïa.🌴Yes.

thEdoctor•7/1/21, 7:21 PM

Hm it just says compressing files. Can I try dm?

TthEdoctor Hm it just says compressing files. Can I try dm?

.Ṇadïa.🌴OP•7/1/21, 7:22 PM

You may try to send them one by one.

kantik•7/1/21, 7:22 PM

No answer...

You may use the File Claim option to sppeal to your suspension, please refer to subpoint 2.12 in #fa

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