We are unable to provide assistance if you do not ask a question or state a problem, @Unknown user. Remember to read through No Access before asking questions in the support channels.
I have a problem with purchases, funds are debited, but purchases do not arrive, internal support has been ignoring for 20 days, I don’t know who I can contact
Please contact customer support in-game for further assistance with this, @Unknown user. If you do not receive a response in a reasonable time span, you can try to send them another message as a kind reminder or contact them again.
I of course read that your support is very busy, but excuse me, 20 days is already a lot, they will write off my money again soon, but there are still no awards
Your concern is comprehensible, @Unknown user. Please understand that we only provide community support. We are not affiliated with customer service and we are unable to help players with such issues related to purchases. Please continue with the customer service instead.
well, I get it, give at least some advice, can I write from another device? or there is some kind of mail, it's just not a pleasant aftertaste from pubg mobile for me