It is not possible to remove third linked email and phone numbers at the moment.
It is not possible to remove third linked email and phone numbers at the moment.
LBut I can contact the support ?
QIn most cases when your account is compromised, @Unknown user. You can still try to contact them through in-game.
Lok, and in the future we will be able to manage our pubg mobile account without asking support?
LOkay
SI cant download any maps why’s this? @Unknown user @Unknown user
QPlease reset your network settings one time and restart your device, @Unknown user.
SPlease halp me
SRegion change
S
QPlease elaborate further and add more details about the issue you are facing, @Unknown user.
SReset from setting ye?
SIphone setting
S@Unknown user
QSettings > General > Transfer or Reset iPhone > Reset, @Unknown user.
SPlease help me
SMy pubg I'd 5261664250
Q@Unknown user, do not share attachments that contain your personal information. As mentioned earlier, please describe the issue you are facing.
SWorking now cheers @Unknown user Thankyou
QYou are most welcome, @Unknown user.
S
Dwho can help me with the problem?
DI have a problem with purchases, funds are debited, but purchases do not arrive, internal support has been ignoring for 20 days, I don’t know who I can contact
QFrom where did you make the purchase, @Unknown user?
Din the game pubg mobile via apple
QPlease contact customer support in-game for further assistance with this, @Unknown user. If you do not receive a response in a reasonable time span, you can try to send them another message as a kind reminder or contact them again.
DI of course read that your support is very busy, but excuse me, 20 days is already a lot, they will write off my money again soon, but there are still no awards
DI wrote to them more than once, I asked to close the conversation, they ignore me, 2 transactions have already passed, no awards come in the game
QYour concern is comprehensible, @Unknown user. Please understand that we only provide community support. We are not affiliated with customer service and we are unable to help players with such issues related to purchases. Please continue with the customer service instead.
Dwell, I get it, give at least some advice, can I write from another device? or there is some kind of mail, it's just not a pleasant aftertaste from pubg mobile for me
QNo, @Unknown user. Do you need any help?
5No
QFor such issues, you can only contact the customer service through in-game. Email is only meant for general queries and cheater reports. It is up to you if you want to reach out to them from another device. Personally, I would suggest to wait until they get back to you.
Dthanks for your advice ... I'd rather ask for a refund
D@duke092421 You just need to send a screenshot of the purchase receipt to the customer service in-game to get the compensation.
Dthey ignore me for 20 days, so I can't send a screenshot)
DDI sent screenshots back on December 4th
DDToday I decided to give RP to my friend, and the gift did not come to her, but the funds were debited, I cannot send a request to technical support, because I was not answered on my last request, which was on December 3
DDok, I have sent a screenshot now, let's see how much it helps
Dbought only on December 4, and today
DI have not had a single last payment successfully, so I will make a refund via apple if technical support does not respond soon
DThat means your payment is not reaching the developers for some reason. It might be an issue either from your bank or Apple. If you do not get any response within the next 48 hours, get a refund from Apple and avoid purchasing from in-game.
NMinor question if we are streamers on twitch and/or youtube does that make you a content creator role?
D