Yaros Comments - Answer Overflow

Topics

Yaros

•Created by ben on 4/19/2025 in #help-desk-support

Mobile app stability

Yep, I can confirm this is an issue with some phones like S23 Ultra. Log out and back in helps, but it's like accumulative, it gets worse over time until it just becomes unusable after a few weeks. When "prefer remote images" is enabled, it doesn't happen at all.

17 replies

•Created by the aramadon on 4/6/2025 in #help-desk-support

Can't manually upload pictures through Android app

But if: - I upload an image that Immich hasn't seen - Works correctly

32 replies

•Created by the aramadon on 4/6/2025 in #help-desk-support

Can't manually upload pictures through Android app

So: - I take a photo, let it sync - Move that photo to trash on Immich - Try to reupload that image using share dialog - Nothing appears in the timeline

32 replies

•Created by the aramadon on 4/6/2025 in #help-desk-support

Can't manually upload pictures through Android app

Ok, just tested again, it does upload. BUT if I have deleted that asset from immich before and it's sitting in trash, it doesn't upload

32 replies

•Created by the aramadon on 4/6/2025 in #help-desk-support

Can't manually upload pictures through Android app

I'm on 1.131.3 (from play store) as well and it doesn't upload. It shows the status as it uploaded, but actually doesn't show up the photo in the timeline.

32 replies

•Created by the aramadon on 4/6/2025 in #help-desk-support

Can't manually upload pictures through Android app

I was just about to look at this as well. let me know if you find anything

32 replies

•Created by the aramadon on 4/6/2025 in #help-desk-support

Can't manually upload pictures through Android app

For me (on latest app) it behaves as such: - If app is open in the background, it shows the uploading dialog, shows that it succeeds, but actually does nothing. - If the app isn't open in the background, upon "sharing with immich", it opens the app, flashes the upload screen for about 500ms and then just pops back to the timeline, doesn't upload anything in the background either.

32 replies

•Created by the aramadon on 4/6/2025 in #help-desk-support

Can't manually upload pictures through Android app

This is reported in #17302

32 replies

•Created by the aramadon on 4/6/2025 in #help-desk-support

Can't manually upload pictures through Android app

Confirmed this is a bug, I cannot upload anything through share dialog either, even if the app is open in the background. It shows as uploaded, but it doesn't show up in the timeline

32 replies

•Created by stardust on 3/13/2025 in #help-desk-support

Videos not playing correctly on iOS and Android apps

But this doesn't seem related to weird video playback

37 replies

•Created by stardust on 3/13/2025 in #help-desk-support

Videos not playing correctly on iOS and Android apps

What is it? Do you have a PR for it?

37 replies

•Created by stardust on 3/13/2025 in #help-desk-support

Videos not playing correctly on iOS and Android apps

Sometimes this weird bug happens to me in the android emulator, but never on my actual phone

37 replies

•Created by Tiwer on 4/1/2025 in #help-desk-support

Images on Immich Suddenly not loading

This might be an issue with cache on some devices. Try to go to Immich Settings -> advanced, turn on "Prefer remote images", then restart the app and see if the issue is gone

11 replies

•Created by Roger Wilco on 3/23/2025 in #help-desk-support

Server is out of date - how to update?

In the web UI? Well if you're starting from scratch then yes

172 replies

•Created by Roger Wilco on 3/23/2025 in #help-desk-support

Server is out of date - how to update?

By the way, in the windows file explorer you can access files from Docker, there should be a new icon in the sidebar

172 replies

•Created by Roger Wilco on 3/23/2025 in #help-desk-support

Server is out of date - how to update?

Right, @Daniel ?

172 replies

•Created by Roger Wilco on 3/23/2025 in #help-desk-support

Server is out of date - how to update?

Sure, you can

172 replies

•Created by Roger Wilco on 3/23/2025 in #help-desk-support

Server is out of date - how to update?

No problem

172 replies

•Created by Roger Wilco on 3/23/2025 in #help-desk-support

Server is out of date - how to update?

You don't

172 replies

•Created by Roger Wilco on 3/23/2025 in #help-desk-support

Server is out of date - how to update?

No

172 replies