PUBG MOBILE

PM

PUBG MOBILE

The first and best battle royale!

Join

questions

questions

Disable UC spending on my account permanently

Hi, to prevent myself from spending any money at the game can I block any attempt of loading up UC in any way? Doing it with my bank would not work since PUBG mobile has no central payment iban.
Solution:
There isn't a way to disable the option to purchase UC. You can strengthen your willpower instead, I believe in you!

I got email so i want to make sure it no scam

I got scam and i want more details and it’s not scam? I want help
Solution:
Hello! Since this looks like an event exclusive to the WEU region, you can ask the moderators in the PUBG MOBILE Europe server to confirm instead. - https://discord.gg/pubgmeu...
No description

ultimate royal

I need the timings for each server… of ultimate royal start, and how many times can u play cross server in specific duration like 1d or like a week. and what’s the timings in gst utc like that tyvm please help...
Solution:
You can view the timings for your own server from the Ultimate Royale tab in-game. You can play 30 cross server matches every week. You will not gain or lose any points starting from your 31st cross server match. You can use a timezone converter online to view the Ultimate Royale timings according to your own time zone....

About Control

Can I use 2 different Control on 2 different device in same layout?
Solution:
Hello @0xRobiul You set up to 3 layouts....

how do u level up ur companion to level 7? my wolf reached level 6 and its maxeD?

i want the achievement that awards me a title when my buddy reach level 7 but it says my buddy is maxed and my progress is only at level 6
Solution:
@Punchi The max level for a wolf is level 6. You'll need to level up some other companion that supports level 7, for example, Falcon....

People using Shizuku software

I know many people using Shizuku to unlock 90/120 fps in PUBG as well as unlocking iPad view in phones Why they don't get banned...
Solution:
Tempering with the game files, or use of unauthorised third-party applications is not allowed. An appropriate penalty will be issued when the system detects a violation. If you know anyone that uses unauthorised software or applications, please report them via in-game....

PUBG MOBILE security team

It says “Please provide proof of previous account usage, such as screenshots of UC purchase.” It says screenshots but I’m only allowed to give one picture? So should I give picture of the oldest purchase record I have or the newest one? Or is there a way that I can give multiple screenshots?
Solution:
If you wish to submit multiple screenshots via the in-game recovery tool, you can upload the images or other supportive materials to a website/application like Google Drive. After uploading the screenshots, you can copy the shareable link and include it in your response in the Account Recovery Tool. It is recommended that the link's permission is set to public. We cannot help you any further through the community if your recovery request submitted through https://pubgmobile.live/support was rejected/ineligible. You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com if you still require assistance or for any questions....
No description

Hacked and Linked Accounts Replaced

@Lil hola kitty 🤡 The hacker has replaced my linked accounts and I am no longer able to access my account. This account is extremely valuable to me—not only because of the time and effort invested but also because I have spent over $50,000 USD on in-game purchases. I can provide receipts and proof of purchase from the sources as evidence of ownership. Somebody please help me. I have already emailed,raised ticked and tried everything for in game support but no one is responding.
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

Appeal

How long does an appeal take of 10yr banned acccount? I am waiting for 1 week still verifying
Solution:
There is no estimated time.

account was hacked

The account was hacked and all the social network and mail links were removed. No one can help everyone.I'll leave screenshots of the deposit below. Everything was replenished with the same ID
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
No description

Scop aim glitch

I recently bought an Infinix Hot 50i (4 days ago), with 6GB RAM and 128GB storage. When I first downloaded and played a game on it, everything was running smoothly. However, today I noticed a serious issue with the scope control in the game. Whenever I attach a scope to a gun and try to aim, the crosshair doesn’t stay where I point it. Whether I use the gyroscope or manually control it with my finger, the aim suddenly shifts upward. After a moment, it comes back to the original position. Additionally, while shooting and trying to move the scope, it lags — the scope jumps about an inch ahead and then pulls back again, making aiming very difficult. I’ve tried adjusting all settings, even turned off the gyroscope, but the issue still exists. Please help me understand this problem and provide a fix if it's a glitch....
Solution:
You can submit a Bug Report via: https://pubgmobile.live/support > Bugs

Help please

Hey I'm Indian, as you all know that in India the global version of PUBG is banned but i want to play it Does anyone have any link to any apk ?...
Solution:
Please refer to subpoint(s) 4.10 in #faq for further information, @ITS AVNISH.

Help me

Hello, today I woke up and saw that I can't access my account and it asks me to verify a number that doesn't exist. The truth is, I don't know that number and I can't access it through Twitter or Facebook. I'm worried and I would like to know if you can help me access my account again.
Solution:
So you can attempt to recover via https://pubgmobile.live/support
No description

metro

real chance of getting golden sword in metro?
Solution:
Hello, Drop rates is Not Publicly Announced. You may Obtain it via Zombies or Bosses.

How can I appeal because my account was banned unjustly?

i need help pls
Solution:
Hello, @Waitualuf ! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....
No description

i got temporarily ban from pubg mobile on emulator gameloop can someone help me?

Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support. And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....
No description

I think pubg should change their design team or design suggestion team

Here's the thing right, As a example season 19 RP was really really exciting and the theme was actually gives that aesthetic compared to current RP which looks like a less effort design. It feels like it designed in a hurry and then they decided to go on a furry style rp ...
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.

how do I report these guys

So I was playing metro and these guys got matched up with me randomly when I was looting they blocked my way the entire match At least have them banned for team matches...
Solution:
You can Use report feature in game. If your Report has found no violations, Contact Customer support and explain why is your Report has no violations and Prove with a Clip.

Tencent - TikTok Cheating Content

Sir I want to know about rewards distribution system for reports of TikTok cheating content. What will I get from this ?