Hey y'all i have a problem now you see i have been playing the game since s2 and i lost the s2 account because it was a guest account i made a account in s14 and it got hacked by someone in s18 or 19 im not sure and i tried recovering it but i couldn't they changed everything i contacted support they also could not help he unfriend everybody and changed his name i now only know the gmail and last password and the security is on the google account anyway you can help please i loved that account i swear by god im not lying
This is clearly a scammer. Please refrain from communicating with them any further. Keep in mind that you can communicate with the customer service only through inside the game and the email for the customer service is service@pubgmobile.com. Please block the user or they will try to scam you or steal your account. No one else can help you with your account other than the in-game customer service.
We do not have an exact release date for it, but we can expect that the premium crate will be available after the current custom crate ends. Please note that the premium crate ended yesterday.
Please secure your account by enabling Secondary Verification and checking trusted devices. If there is a device that is not yours, please delete it. If you need further assistance, please do not hesitate to contact the in-game customer service. Refer to subpoint 5.4 in #faq for further information.
Please secure your email account. Do not share verification codes with anyone. If you have concerns regarding this matter, please reach out to the in-game customer support for assistance.
If there is any update regarding your request, it will be sent to your email that you provided to the customer service when submitting the request through the account recovery tool.