Account access lost
Sadly, I've lost access to my Google account since it has expired together with my email. I can provide you with payment details and I own a company email address of the company set in the account. I really need access to that neon account immediately, please help!
Using Data API directly
Hi! how can I use the data API directly via REST requests (instead of using some library)? and if that's possible, how do I careate a JWT?
How can I run a VACUUM FULL on my db?
Got an email saying I've used 100% of my 0.54 GB monthly storage allowance.
My dashboard says 0.29/0.5 GB used....
Guide for a Newbie
Hey guys!!
I'm absolutely new to backend development, I have just a bare-bone version of a next.js project and I want to integrate Neon with my project how can I do it? The docs are crazy and I can't make sense of a single line. Can you please help!...
Instant Restore Is Not Working Crisis
Hello, We tried an instant restore and its not working, our db reset..
Can't find Neon instance of Encore project
Hey guys
Thank you for the awesome project.
I have an issue: while building a project on top of Encore.dev framework I created a Neon instance and linked it to encore. Encore made some branch(es) for the staging environment.
Now I can't find the actual Neon instance, moreover I am not sure anymore which account is it actually connected.
Encore dashboard shows 1 Neon project with 1 Neon endpoint which the most likely is a dev one (0.25/0.25) but I don't see endpoints with that id in my Neon dashboard, so I can't check usage and upgrade if needed....
Can't upgrade my plan
Trying to upgrade to launch but I get this error:
{"request_id":"a698a20c-4c77-4b47-adf0-4cadce865e2f","code":"","message":"unknown internal server error"}
Tried with Apple and credit card....
Help migrating Vercel-created Neon DB to my Neon account (quota hit; need one-time export)
Hello Neon team,
My Postgres project was created via the Vercel–Neon integration. I no longer use Vercel and want to move the database to my personal Neon account and pay Neon directly.
Two blockers:...
On creating schema-only branch "Request failed: project with a legacy web access role..." - what do?
I more or less understand the error, but I'm not sure what can I do about it. Some setting to switch? Recreate whole project? I do have early access turned on in account, but I did flip it only recently.
Laravel Migration error SQLSTATE[25P02]: In failed sql transaction: 7 ERROR
Got this error when doing migrating.
` SQLSTATE[25P02]: In failed sql transaction: 7 ERROR: current transaction is aborted, commands ignored until end of transaction block (Connection: pgsql, SQL: alter table "users" add constraint "users_email_unique" unique ("email"))
at vendor\laravel\framework\src\Illuminate\Database\Connection.php:824
820▕ $this->getName(), $query, $this->prepareBindings($bindings), $e...
Free tier limits on Launch plan
Your AI assistant has given me pricing info that doesn't look right and I can't find sources to back it up. My question is, does the free storage and free compute hours from the free plan still apply to the launch plan? or will i be billed for every bit of usage?

Support modal not loading
Im getting this error: You have exceeded the limit of concurrently active endpoints
https://neon.com/docs/connect/connection-errors#you-have-exceeded-the-limit-of-concurrently-active-endpoints
Im trying to reach out to increase my org active limit to 40...

Neon Local Connect Issue: Password Authentication Failed
Hello! I've got Neon Local Connect Extension set up through Cursor, and I am running the Docker container through Docker Desktop on Windows. Even though the container is running and the extension window shows that it is connected to the correct branch, I do not see anything populated in the schema visualizer. Moreover, when I attempt to check the connection through powershell I get the following error: psql: error: connection to server at "localhost" (::1), port 5432 failed: FATAL: password authentication failed for user "neon"
I have tried a few different methods of the command as you can see in the screenshot, with and without ssl, but the error remains the same each time....

Storage Issue
Hi everyone
I have a storage issue on Neon
I see that my two branches smaller than 100 mb each. But for some reason I got limit more than 0.5 GB 🤷♂️🤷♂️...

Neon Auth | Migrating an existing architecture
How can I fetch data from the
users_sync table?
- When a new user signs-up, a row / object is created in the users_sync table.
- I have existing data created via Prisma that sits in public.
...Question about Free vs Launch CU-hours
Hi all 👋 I’m trying to understand how CU-hours work when upgrading. On the Free plan, each project gets 100 CU-hours per month included. If I switch to the Launch plan, do I still get those 100 CU-hours included monthly, or does all compute usage start billing immediately at the Launch rate ($0.14/CU-hour)?
Thanks in advance for clarifying!...
Help! Can't seem to figure out database for my netlify site
Im creating a mock website/app for my company and i cannot for the life of me get things to connect to the database. I'm using netilify to build and I need everything to work seamlessly so i can show my company and get the go ahead ad funding to create the real thing.