Neon

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The official Neon Database Discord

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🙏｜feedback

❓｜questions-and-answers

🐘｜postgres

plain-purple

7/30/2025

Storage pricing(?)

Hey, noticed my database is taking a bunch of storage, and I deleted the data. Now, the index was stil huge, so I ran VACUUM FULL on few tables that had huge indexes. What I am noticing is that there is actually an increase in storage....

continuing-cyan

7/30/2025

Cannot use `pg_ivm` extension

I can install it ok using CREATE EXTENSION pg_ivm; and that succeeds. But when I try to use the extension . eg...

genetic-orange

7/28/2025

Can't sign up to neon

After creating a new account I always get this error. I cannot finish the onboarding. Does not matter if I try to login or sign up.

like-gold

7/28/2025

Branch Unarchival Issues

Hi. I unarchived a large branch today, and it has been on and off of the unarchiving state for over an hour and a half. I noticed that every time I reset to the parent branch, the archival process restarts and the database is completely unavailable even though the UI says: "This branch is queryable but is still being unarchived. Expect slow query times." Why is the unarchival process triggering each time I reset to the parent branch, it didn't do this on Friday before the branch got auto archived for not getting used in 24 hours....

generous-apricot

7/28/2025

Vercel Integration Preview Deployment not using Neon Branches in environment variables

When connecting the project, I set it to create neon branches for preview deployments. When creating git branches and pushing them, Vercel deploys them, but just uses the production / main neon environment variables. This is evidenced in the environment variable settings in the Vercel Dashboard as well as when doing "vercel env pull" for preview and the specific branch. When I check the Neon console, it shows the branches though.

extended-salmon

7/27/2025

Billing clarification

I took the Launch plan on 27th of July, 2025. Will i be charged $19 on the 1st of August or on 27th of August?. If so, did i just up paying $19 for 4 days of subscription? Could someone please clarify this?...

relaxed-coral

7/25/2025

Failed to fetch password?

I saw this when using the GUI "SQL EDitor" or "Tables". what is happening?

absent-sapphire

7/25/2025

Compute times optimizations

So I own a serverless map website and it does a lot of connecting to the database and dropping the connections basically for each time a user loads a part of the map. Due to this my compute time goes up a crazy amount it seems. more than it does on any other service i use. Is there anyway to optimize this? a lot of the Suspend compute Operations take a few seconds and i'm not sure why.

probable-pink

7/24/2025

Neon/Vercel: POSTGRES_URL uses postgres:// URI scheme instead of postgresql://

As of ~20 hours ago, we're entirely unable to connect to our database via the Neon-set (uneditable) POSTGRES_URL vercel environment variable. Replacing postgres:// with postgresql:// fixes it, so I've got a patch out that overrides POSTGRES_URL accordingly. It also seems like our replication user is no longer able to connect to the database. We have performed no relevant database operations / code changes / config changes to my knowledge, so I'm not sure what's going on. Did Neon roll out an update recently?...

firm-tan

7/24/2025

restore specific database only

"The selected branch main contains multiple databases. If you restore the branch, all databases will be restored to the same point in the past." Is there a specific suggested strategy to restore only specific databases within a branch. I am using one DB per customer and was wondering what are the options to allow restoring a single database only in the event something goes wrong for just one of them....

xenial-black

7/23/2025

i need to restore Jul 23, 2025 10:52:00.000 AM its 5 hours ago but its showing error that is its old

i choosen 5 hour ago and its allowing me 24 hours but still its showing this error #restore

continuing-cyan

7/23/2025

Unable to Connect to Neon Database Hosted on AWS Singapore Region

I recently created a database on Neon, selecting AWS as the cloud service provider and Singapore as the region. The database endpoint is: ep-rapid-bread-a1d0j61k.ap-southeast-1.aws.neon.tech However, I am currently unable to connect to this database. I have also tested the connectivity using https://ping.pe/, and observed a 100% packet loss when trying to ping the endpoint. Could you please advise on how to resolve this issue? Is there any additional configuration required to enable external access, or could there be a network restriction on the Neon or AWS side?...

provincial-silver

7/22/2025

Cannot drop subscription

I created a subscription to a publication I have on another database, but I forgot to pass the option to copy the data. I figured it would be easy enough to drop the subscription and recreate it with that option, but I cannot get neon to drop the subscription no matter what I try. I've been led to disable the subscription and set the slot to none and I see the subscription when I select, but I can't drop it for some reason. This is the error I get when trying to drop the subscription with DROP SUBSCRIPTION sub_name;

ERROR: could not drop replication slot "pg_147456_sync_107276_7448440708624468072" on publisher: ERROR: syntax error at or near "DROP_REPLICATION_SLOT" LINE 1: DROP_REPLICATION_SLOT pg_147456_sync_107276_7448440708624468... ^ (SQLSTATE 08006)

ERROR: could not drop replication slot "pg_147456_sync_107276_7448440708624468072" on publisher: ERROR: syntax error at or near "DROP_REPLICATION_SLOT" LINE 1: DROP_REPLICATION_SLOT pg_147456_sync_107276_7448440708624468... ^ (SQLSTATE 08006)

...

absent-sapphire

7/22/2025

Unsure about when my free tier database will become un-paused & a few questions/statements

- I'm not sure when my database will be unpaused. I don't know if it resets every calendar month or just every 30 days from when I created my database/account. - The website really needs to be fixed for mobile users. It's very hard to navigate (this was on mobile firefox browser app IOS) - My website is a serverless flask website and a maps website so this means a lot of requests and new connections made basically for each request to my website. Due to this compute time seems to get swallowed up (possibly more than it should due to the neon and my code i guess.) - In my opinion this is very expensive for what it is. The free tier is the best out there but to upgrade is kind of ridiculous to me. $19/month could get me my own VPS that I could host more than just a database (not just that but no limits besides hardware) the pricing makes it hard to want to stay with neon. I would love to upgrade if it was cheaper and more fair. - It would be nice if we were able to download our database (even after allowance is gone)...

afraid-scarlet

7/22/2025

application balance

I need helpmfiguring out application balance and how yo move it to a bank account

other-emerald

7/22/2025

my database is suspended

I reached my compute limit for the month and now my database is suspended. I need the data immediately. What can I do? Is there any option to open the database temporarily just for getting a backup?

metropolitan-bronze

7/21/2025

pg_restore & Size Limits

Hi, I'm on the launch plan, and I'm hoping to migrate a database that's around 15gb total. I assumed I would get the 10gb on the launch plan, and then just pay extra for whatever goes beyond that. But when I ran pg_restore I got this error:

pg_restore: error: COPY failed for table "my_table": ERROR:  could not extend file because project size limit (3072 MB) has been exceeded
HINT:  This limit is defined externally by the project size limit, and internally by neon.max_cluster_size GUC

...

optimistic-gold

7/18/2025

For NeonDB, do you know if i could setup a birectional bi-region databases

For NeonDB, do you know if i could setup a birectional bi-region databases? I know that we can do logical replication from one NeonDB project to another (https://neon.com/docs/guides/logical-replication-neon-to-neon). However, this is a uni-direction from publisher (project A) to subscriber (project B). I tried to setup the reserve direction using the same method but the data does not seems to be replicate back from project B to A

stormy-gold

7/18/2025

Not sure why I'm being charged compute credits

I received this message from Neon: "Branch compute hours limit approaching. Your personal account has used 80% (4 hours) of the free plan's 5 non-default branch compute hours limit. You'll find a detailed usage breakdown in the Neon console. The total number of compute hours used by non-default branches: 4 / 5 h" I am surprised by this number. My project has been active for just a few days. I have only deployed <5 changes to my database schema, and I have just 1 user, used for de minimus testing. Can you explain what the root cause of the branch compute is? I'm afraid that there is an error or bug that is causing branch compute consumption unintentionally. Thank you very much. -Ryan...

fair-rose

7/18/2025

Freezing/Crashing when creating a new project

Tried neon and tried to create a project but it freezes and crashes the browser. Tried doing it on MS edge and chrome, both froze.

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Neon

The official Neon Database Discord

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The official Neon Database Discord