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🙏｜feedback

❓｜questions-and-answers

🐘｜postgres

deep-jade

9/22/2025

email verification for neon auth

Hi, How do we enable email verification before allowing sign in?...

rare-sapphire

9/22/2025

Svelte 5 - Neon Auth, env file uses NEXT..._STACK_ instead of STACK_(env variable here)

So with neon setup through vercel. I noticed that the default keys imported into the env files are listed as:

NEXT_PUBLIC_STACK_PROJECT_ID 
NEXT_PUBLIC_STACK_PUBLISHABLE_CLIENT_KEY

NEXT_PUBLIC_STACK_PROJECT_ID 
NEXT_PUBLIC_STACK_PUBLISHABLE_CLIENT_KEY

Despite the neon auth documentation stating to use the keys: ```...

sensitive-blue

9/22/2025

Projects Limit | Multiple, Separate Databases for One Project | SOC 2 Compliance

I'm currently developing on this SaaS platform where some of our enterprise-level and even government subscribers will require independent databases that are completely independent and separate from one another for security reasons. While there will be a "main database" for the primary bulk of our users, there will be some that will require/demand this higher level of security. My guest would be to add new "projects" for this (or at least that's what ChatGPT said when I asked it), but I'm wondering if there's another way to go about it within Neon so that a single project can contain multiple, completely separate databases since Neon is SOC 2 compliant. And if I recall, that is a requirement of it (but I could be wrong on that so please don't quote me)....

genetic-orange

9/22/2025

Network Transfer Limit

It seems like that I reached the Network transfer limit not sure how. However I can't do anything also I realized I created the DB in the wrong region so I would like to backup and then restore it in the correct regions how can I do that while the limit is reached?

foreign-sapphire

9/21/2025

Neon Free max computed time

Using Neon Free what happened if max computed time is reached? Is it deactivated, do we need to upgrade? If we updgrad is there some free hours? What is the best if I need a alway on database?

deep-jade

9/21/2025

DB speed is slow

Hello i am from tinylabs, we are building our application via using neon db, using the scale package. However, the performance of the database quries are significatly slow when we compare with the our other products. How can we increase the db performance?

correct-apricot

9/20/2025

Database table Deletion

Is it possible for Neon to delete entries in a table in database for a free tier account to save storage space ?

eastern-cyan

9/18/2025

Migrating from legacy Scale plan

Hi! I am on the legacy Scale plan using around 1k hours per month, so I pay ~$100 total (750 included in the $69 + 250 extra at $0.16 each). As far as I can remember, I chose the legacy Scale plan because of the included hours, rather than because of any specific feature. The new Scale plan would cost $260 for 1k hours, a big jump, whereas the new Launch plan would cost $140 for 1k hours, a small increase, and given I think I'm on Scale just for the included hours, the new Launch plan seems perf...

optimistic-gold

9/18/2025

Replit and Neon

I use replit and have a database set up there. I just hat the case that my whole database was empty. Luckily with a rollback I could also restore the database. BUT: This database restore feature used to not work a week ago or so... so in this case I would have now lost all my data. That is very scary. So now my question is: Is there a way to "access" my database from Replit in the neon app? And somehow save it in other places too? What would you suggest?

exotic-emerald

9/18/2025

Network limit metrics

Hi there, I just hit the network limit for the free plan (5GB) with my 2 user side project. This hasn't happened last month so I'm wondering if I implemented a bug. Do you know if there is any historical view on network egress usage in the past months? Do you know if it's possible to figure out how much was used per branch? Or if there is a view per day? Thanks!

ratty-blush

9/16/2025

Connection errors when trying to access my database

Hi Neon team, I’m getting repeated connection errors when trying to access my database from both my app and the Neon web console. Error details:...

relaxed-coral

9/15/2025

When do obsolete branches get deleted?

Just started using Neon. For the time being we're going to keep our prod db elsewhere, while using Neon for dev and feature branches (i.e our dev branch is our primary branch). Our app is deployed in Vercel and we've successfully installed the integration (had to manually update the DATABASE_URL set by Neon in the Vercel env vars to point to Preview and not Production, but otherwise quite smooth). What I'm wondering about is when do branches get deleted? I push a new feature branch, Vercel is building it in a Preview env, a Neon branch is created, I open a PR, merge it, then delete that feature branch, but the corrosponding Neon brandh doesn't get deleted. That's even though it is marked as OBSOLETE in the "Vercel integration" panel, and the "Automatically delete obsolete Neon branches" option it turned on....

deep-jade

9/14/2025

Run out of compute hours

@Neon #neon-mentions Run out of compute hours, but i have to test my deployed backend. I need some extra compute hours please. I just deployed my backend and the compute hours are gone. I did not get any time to test it. Project id : ep-dark-sound-a1ll9jfs...

fascinating-indigo

9/13/2025

Instant Restore Removed?

I was using a handy feature to instantly create a restore point. Has it moved or been removed, I cannot seem to find it.

ambitious-aqua

9/13/2025

Storage allowance calculation bug?

Hi. I have 2 branches, one uses 51mb staorage, another 40mb. Cannot find anything else that could have used any storage. But neon says i'm out of 0.5gb limit. It looks like a bug because even in place where it says i used only 51mb limit is reached. See attached images....

optimistic-gold

9/13/2025

Compute Exhausted Before Official Launch

Hi Neon Team, We have built an application that has two initial customers signed up. For now, there is only development traffic and some test-traffic to the website (it's a next.js app). I just got a notification that we surpassed the 50 hours included in the free plan. This happened before we had any real customer traffic....

deep-jade

9/12/2025

can't export my database

when I open neon console it gave me a warning that said I used all my computing hour for the month and I want the data now. Is there another way to export the data?

conscious-sapphire

9/12/2025

New parent branch

Hi! Does setting a new branch as default mean all new branches created will use that as the new parent? I want to designate a new protected branch as my new parent moving forward....

fascinating-indigo

9/12/2025

New to NEON - some questions about icons and querying views from Colab.

Hey folks - a client shared access to a database with me via Neon. In the console I can see many tables and what I believe is a view. See icons in the attached image. Is that second icon indicating a view? I've also following the instructions at https://neon.com/docs/ai/ai-google-colab to connect to the database from colab. I don't see any of the views there but I can see and query the tables. Has anyone come across a similar issue? When I'm following the "Retrieve your database connection string" instructions is there something additional required to expose existing views?...

fair-rose

9/12/2025

security_invoker = on

I have a VIEW in my local DB rining in Docker with POstgres v15. Works all good. I tried to migrate my DB in Neon and got and error "Error: Invalid options boolean value for securityInvoker: on" I figured out the probably the way how this works in Neon is different because after removing the security_invoker = on clause from my SQL statement solved the issue, and I could migrate in Neon wihtout any problem. I had to drop the table and recreate it without the secoruty innvoker. So my new down migration file looks like this: ...

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