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correct-apricot
correct-apricot10/7/2025

Vercel + Neon integration doesn't seem to complete

When trying to connect my existing Neon account to Vercel, the setup doesn't seem to complete. Whenever I click on "Configure" from within Vercel's "Integrations" page, it redirects me to a "Add Integration" modal, even though I have already done that. Also, following this guide https://neon.com/docs/guides/vercel-managed-integration#installation-walkthrough...
plain-purple
plain-purple10/7/2025

Why my Neon doest backup my database?

Anyone can help?
extended-salmon
extended-salmon10/7/2025

Forgot which account I used to log in to Neon

Hey everyone I have my full Neon connection string (including password and database details), but I’ve forgotten which account I used to sign in to Neon (Google / GitHub / Email). Is there any way to find out which email or account is associated with my Neon project?...
solid-orange
solid-orange10/7/2025

PostGIS Extension Not Available After Multiple Compute Restarts

Issue: PostGIS extension is not available on our Neon database despite multiple compute restarts. The extension does not appear in pg_available_extensions and cannot be created with CREATE EXTENSION postgis. Request: Cannot implement geospatial functionality for our application that requires spatial data types and PostGIS functions. Need guidance on how to enable PostGIS on our Neon database or confirmation if it requires a specific plan. ---...
yelping-magenta
yelping-magenta10/7/2025

Wanting to restore lost db via Replit

Our startup is panicking having lost our main db. Very briefly, we tried redeploying as Replit eventually started offering a tool to automatically copy the 'main development' db to a differentiated production one. The new deployment stopped halfway through, we deleted the prod db to try redeploy again. But deleting the prod one also deleted our sole development one. We had restore points configured but can't view them now. It seems Replit users cannot sign-in directly to the Neon console. ...
extended-salmon
extended-salmon10/6/2025

Pricing policy question

I'm looking for AWS Aurora alternative managed postgres database, I don't need options like branches, AI integrations, managed auth services and etc. Most important things for my business are high performance, reasonable price for service and built-in monitoring / backup utilities. My first impression of neon was fantastic: convenient UI, reasonable cost, managed backups and managed connection pooler. Going into details I was very shocked – why price of CU on Scale plan is 2x for same perfomance? Second impression was why a mandatory option for any business in 2025 year "AWS PrivateLink" is available only on Scale plan (which doubles the price of services) ? ...
foreign-sapphire
foreign-sapphire10/6/2025

Neon Auth on branches

I created a branch off the production branch and realized that I can't query the neon_auth.users_sync table from the branch. Is this a bug or a feature?
adverse-sapphire
adverse-sapphire10/6/2025

Issue with default database update on vercal integration

When I update the default database to another one, it tells me that it saved successfully, but when I close the settings or refresh the page, it returns to the old one, so currently, I can not update the default database
national-gold
national-gold10/6/2025

Why was i charged 95$ for the month

367.619722 Ɨ $0.26 my websites are not even live yet, i'm still developing them. this makes no sense why i was charged so much! i'm beyond angry for unexplained charges...
extended-salmon
extended-salmon10/5/2025

importing data files

I don’t understand how to upload data files to the web version. I want to be able to write right into the sql editor without using another platform for a school project.
foreign-sapphire
foreign-sapphire10/4/2025

Schema-Only Branch Becomes a Child Branch After Restore

Hi everyone, I encountered an issue while working with schema-only branches in Neon. Here’s what happened: - I created a schema-only branch, which is supposed to be a root branch. - I restored data into the schema-only branch from another branch (e.g., main). - After the restore, the schema-only branch was renamed (e.g., to schema-only_old), and a new branch was created with the restored data. - However, the new branch became a child branch of the branch I restored data from, instead of remaining a root branch....
other-emerald
other-emerald10/3/2025

Can't connect to DB at all

I can't push my DB with prismajs to neon db or connect with psql command at all
No description
like-gold
like-gold10/3/2025

What is "active time quota"?

I am getting "Your project has exceeded the . Upgrade your plan to increase limits" I'm seeing "Compute 0.3 / 100 hours" in dashboards, which I'm guessing is something different than "active time" then? What is the "active time quota" for the Free tier? And how much is it if I upgrade to Launch tier? How do I see what I have currently used?...
yappiest-sapphire
yappiest-sapphire10/3/2025

Recovering a deleted project

hey I have deleted a wrong project like 1 day ago. I thought it was unused, but it turns out it actually is still running. Can anyone help me recover it? I am currently on free, but I will gladly subscribe for a year if it would mean we can get it back...
flat-fuchsia
flat-fuchsia10/2/2025

Billed twice for the month of September to october

Hi Neon Team, I noticed that on October 2, 2025, I was billed twice: Invoice #ZRGDZC-00033 for $17.63 USD...
No description
eastern-cyan
eastern-cyan10/2/2025

Connecting NetSuite to PowerBI via Neon

Hi, I hope this is the correct place and format to post this, and thank you in advance for taking the time to read. We use NetSuite as our ERP, and currently report in an incredibly manual way, using Excel. I have been tasked with modernising our reporting to reduce the significant amount of time colleagues spend manually refreshing these workbooks. My boss is set on using PowerBI for the actual reporting, which I have some familiarity with, but my background is accountancy, not data, and so I have been struggling to get data out of NetSuite and into PowerBI in a complete and 'real-time' way that doesn't struggle with NetSuite's API restrictions....
automatic-azure
automatic-azure10/2/2025

Is Codex CLI supported as an MCP client for Neon?

Hello, I'm trying to use Neon MCP server with Codex CLI by setting up the configuration in my .codex file, but I can't get it to work. Could you tell me if Codex CLI is officially supported as an MCP client for Neon, or if there are any known issues/tips for integrating it? If not supported, which clients are recommended for Neon MCP server?
absent-sapphire
absent-sapphire10/1/2025

Got my first invoice on Launch plan and don't understand the amount I'm being charged.

Last month I was close to reaching the CU limit of the free tier so I upgraded to the Launch plan to make sure my project kept running if there was an overage. Within that time the free tier CUs increased from 50-100 (which is great, thanks for that). When I signed up for the Launch plan I was under the impression that I would be paying $5 minimum for the month and probably a little more for anything over 100 CU. Last month my project used ~108 CU and ~70MB storage. Imagine my surprise when I open my invoice and see a charge for $15.14 (more than triple what I was expecting to pay). The pricing page clearly shows Launch plan includes everything in Free, yet I'm being charged for my full CU and storage usage, not just the overage of the allotted amounts in the Free plan. I've attached screenshots of the pricing page and my invoice for reference....
No description
generous-apricot
generous-apricot10/1/2025

Unexpected $1,500 bill for September due to child branches

On September's invoice we had a $1,500 bill for our NeonDB account, most of which was related to child branch storage. The main branch weights 9.43 GB, and we had 4 sandbox branches forked from it which were all above 8 GB. The older their last activity was, the lower their weight This is really unexpected because we've had this pattern for the last few months, and I don't see why these branches forked from main would have the same weight, as to my knowledge we did not rewrite all the data in the last few days. This seems to coincide with the new plan rollout: https://neon.com/blog/new-usage-based-pricing Is it possible that some bug in the migration could have caused a system to incorrectly attribute this weight to our child branches? How can I see a more fine-grained analysis of the cost?...
No description
adverse-sapphire
adverse-sapphire10/1/2025

How to reconcile local schema with a remote schema that has an extension?

Hello! I have a database that I installed the postgis extension on. It added some views and tables that do not exist in my local schema so I've attempted a drizzle-kit pull to pull down the remote schema and have parity. It "fails" and gives this error but does seem to pull down the remote schema....