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absent-sapphire
absent-sapphire8/25/2025

Contining to get "Exceeded compute time quota" after upgrading the Scale plan

I'm still getting "ERROR: Your account or project has exceeded the compute time quota. Upgrade your plan to increase limits." when trying to connect to my db, even after upgrading the the "Scale" plan
correct-apricot
correct-apricot8/25/2025

Are the free tier 50 CU-hours per project per month or cumulative?

At 50 CU hours will my project require upgrade to a paid plan to continue using, or will the CU-hours counter reset next month?
adverse-sapphire
adverse-sapphire8/25/2025

Transactions in nextjs 15 + Vercel with neon serverless driver

Ohio, We use neon (paid) and drizzle in our deployed next 15 app deployed on vercel. Ive read the other posts pertaining to transactions and want some clarification: In the following docs: https://github.com/neondatabase/serverless?tab=readme-ov-file#transaction it explains to either use the Pool or Client when you want interactive transactions. My question is simply, do the Pool or Client methods have to be used from an vercel fn (what the examples in GitHub show)? Or can it also be used from a server action or API route as long as you manage the connection properly? We tend to use server actions for any mutations we perform in our APP that we don't need in our API. So when I say server action I mean just a fn: ...
correct-apricot
correct-apricot8/24/2025

Neon PostgreSQL Free Tier Storage Not Releasing After Table/Project Deletion

I’m running an ETL pipeline written in Python that loads data into a Neon (PostgreSQL) free plan database. What I’m doing: Sending processed data from my ETL job to Neon. Tables and columns are created without any issue, and I can query the data fine. ...
wise-white
wise-white8/24/2025

Issue with Free Plan Compute Limits – Refund Request

Dear Neon Team, I am writing to formally raise a serious concern regarding recent events with my Neon account, which affected my web application serving over 1,500 monthly users. I operate a non-profit application and have been using Neon’s free plan. The monthly 190-hour compute limit has always sufficed, with usage typically around 150 hours. On August 23, the usual near-limit alert email arrived but without usage numbers, and the dashboard displayed 0 hours. No notice of pricing changes was communicated....
like-gold
like-gold8/23/2025

Website menu not collapsing

Hello Neon Developers, I hope you are all doing great, I have been using Neon for a while and I was always able to normally collapse the menu on the left side (attached an image of the menu I am talking about) so that I am able to better view my database content. ...
No description
ambitious-aqua
ambitious-aqua8/23/2025

Bug: Compute hours for a free user

I realise this is a bug so I wanted to reach out and share my bug ID, hopefully this gets resolved soon. "56a5542e50c2444fa21fe14b8c6279ec" My project has 0 compute hours fyi. Thank you in advance for your help!...
foreign-sapphire
foreign-sapphire8/23/2025

Compute hours

I've got this email: Follow-up: You've used more compute than your free plan allows Your account has used more compute than your free plan allows. Your app may not be able to connect to your database....
equal-aqua
equal-aqua8/23/2025

Neon Auth Beta error

Hello ! I was trying to use the new feature in beta of authentication. But i encounter this error : @stackframe_react.js?v=0c522630:11608 Uncaught TypeError: import_react3.default.use is not a function. If anyone can help me šŸ˜„
Here is my components : My npm ls react output:...
solid-orange
solid-orange8/22/2025

I locked myself out of my database.

Hi there, I'm not sure where to find help but I have been building a project through Replit called the CrossPlatformPlanner. I accidentally exposed my database keys and I have been trying to change the passwords but I am unable to. I asked the agent to change the passwords but it cannot. Since the Replit agent implemented the database on its own I don't have access to the web signing on Neo. Please help . following is the message I received from replit agent: "No, I cannot update the password of your database's neondb_owner user. ...
wee-brown
wee-brown8/22/2025

Performance issues *potentially* related to location?

Hi all! After 2 weeks of hard work I'm almost done migrating from Supabase to Neon and overall the experience has been FANTASTIC I'm completely in love with Neon! But I have one annoying issue... Please bear in mind that I'm not skilled/knowledgeable with databases and this is most likely a skill issue on my part and not an issue with Neon: My overall stack:...
xenial-black
xenial-black8/21/2025

How to implement real-time notifications with Next.js and Neon database?

Hi everyone, I’m building a real-time application using Next.js, and I need to implement a feature where users receive notifications (e.g., updates or messages) in real-time. The notification content is stored in a table in my database. I’m using Neon (Postgres) as my database, but so far, I haven’t found a good solution for implementing this feature with it....
rival-black
rival-black8/21/2025

Laravel Firebase Studio Neon connection error: `relation 'sessions' does not exist`

I'm using Firebase Studio laravel template and trying to connect to Neon. I added the Parameters Only connection snippet to my .env and the following to config/database.php: ```php 'neondb' => [ 'driver' => 'pgsql', 'url' => env('DB_URL'),...
rare-sapphire
rare-sapphire8/20/2025

Your account or project has exceeded the compute time quota. Upgrade your plan to increase limits.

I can see available compute in UI, but still getting the above error. Any idea why ?
deep-jade
deep-jade8/20/2025

Need invoices of deleted account

Hi. I deleted my account and its already been 30 days. Is there a way to access my invocies without the account?
exotic-emerald
exotic-emerald8/18/2025

Can't add payment details

I am just getting a picture of a hard drive with "something went wrong" when I try to pay - no other useful details. I've tried 3 times now. I want to upgrade so I can backup my dbs more often.
unwilling-turquoise
unwilling-turquoise8/18/2025

google as cloud service provider

was wondering if google as a cloud provider is going to be available
xenial-black
xenial-black8/17/2025

Account delete!

I cant delete my neon account because I already deleted vercel account therefore vercel account needed to leave all organization.
spiritual-aqua
spiritual-aqua8/16/2025

Tables won't load

My neon account won't load tables - it just sits there spinning. There's barely any data in it. Was working fine yesterday. My application can still access the data. I just can't view the tables which is obviously a challenge. I'm new to Neon - coming from the MongoDB world. Is this the kind of thing that can be expected from the free tier? Is there anything I should/could do to see my tables? If anyone has advice please share. Thanks! šŸ™‚...
rising-crimson
rising-crimson8/15/2025

Hasura-Neon integration error

Good morning folks, When following the what is on the docs of Neon for the integration of Neon with Hasura i get this strange error: Error creating Neon database error from Neon: org_id is required, you can find it on your organization settings page So i am a little bit curious how do i add this org_id and where is it being added ?...