content creator role
How to get content creator role?
Solution:
Content creators are selected at PUBG MOBILE's discretion. The requirements are internal.
my acc has been stolen
Hi, I tried to restore my old account through pubg, and through the Google form, it doesn't work, because there is no answer to two questions because I just don't remember (I think so), help me solve the problem
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
If both of your requests on Google form and the in-game recovery tool are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying....
Will Iphone 17 base model support 120 fps? #questions
Will Iphone 17 base model support 120 fps? ,rn it’s only showing 90 fps support. And there are some rumours that it will be capped at 90. I have purchased it in hope of getting 120 fps. Some say it will get 120 in future and others say it won’t. PLEASE HELP 🙏 #questions
Solution:
Hello @ZoORO
As of now, adding 120fps support to the base iPhone 17 is not planned....
my account was stolen
First of all, hello, they reset my account by sending a form 1 year ago and now form submission is enabled, I cannot get my account back even though I sent the form about 9-10 times.
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.
If both of your requests on Google form and the in-game recovery tool are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying....
Looking For a coach
Hey guys
Can anyone tell me how i can find a coach for esports?...
Solution:
Feel free to browse for it on the Internet or try asking other players in #general.
Account hacked
I think someone hacked my PUBG account. They added a two-step verification with their own phone number and email. Because of that, I can no longer access my main account. I tried many different ways to log in, but nothing worked. In the end, they even changed my nickname, and now I can’t get into my account at all.
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

How can i respond to support?
Do i need to create a new ticket with the message they requested me to respond with? I dont see any reply button for the current support ticket. Thank you for the guidance

Question
Hi everyone.
As you see on the right hand side screen. Remember selection option with tiny square.
What does the button do?
Why aren’t i able to take photo while’s in plane or parachuting and landing?...
Solution:
There are 2 plane animation. One is outside plane animation which called Classic view another is inside plane animation which is call Cabin view. Choose according to your preferences.
Unable to take photo during plane,parachute and landing is intentional....

Account got scammed
#pubg My account got scammed please help me out
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support
Cyber Clash Challenge
Why hasn't the Cyber Clash Challenge reward arrived yet? The terms and conditions say 30 days from September 12th, but it's already October 13th
My ID: 5519746617...
Solution:
@Beetle
ACCOUNT HACKED
I can't join to my original account because someone added second email and phone number to my account. After that I can't join to my account. I will say more things in dm. Can't say it right here. Here is my old photo with my account.
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

My PUBG Mobile account was hacked
Subject: Recovering a Hacked Account - Unique ID 5216811233
Message:
Hello PUBG Support Team,...
Solution:
If your account has been compromised or lost, please submit Recovery through https://pubgmobile.live/support.

Bonus challenge
When will bonus challenge be available again
Solution:
Hello @Flaw
We cannot cannot confirm if and when the bonus challenge will be available again.
You are welcome to share your suggestion through https://pubgmobile.live/support....
Regarding Gameplay
#questions
@S1lent @.Nadïa.🌴 @Quendi
hey Someone can you clarify that - Can we upload Beta Gameplay in our YouTube channel , is it legal or do we get Strikes for doing that - Pls Clarify...
Solution:
Hello, @GamerKing 👑!
You’re free to upload PUBG MOBILE-related content as long as it isn’t data-mined and complies with PUBG MOBILE’s terms of service....
Can i know if ump glacier will return this winter because ive been waiting months for it
Ump glacieer
Solution:
Hello @Ayman
We don’t know this information...
Isn't there someone from the game team on this Discord?
Isn't there someone from the game team on this Discord? Someone who does a good job? Someone who can provide the right information. Most importantly, someone who can help?
Solution:
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information....
Social events Rewards
Hi, The results of Cyber Clash Social event was announced on 12 Sep and it was written on form that rewards can be expected in 30 days and today 30 days have completed and no one got rewards. This thing never happened before. Pubg used to send rewards within 2 weeks . Why this time rewards haven’t sent. Kindly send rewards of this event
Solution:
Rewards will be sent within 30 business days.

creator hup issue
Hello PUBG MOBILE Team,
I’m one of the creators participating in the Next Star Program.
I’ve completed all the required missions and uploaded my videos on the platform, but the rewards and task status haven’t been updated yet.
...
Solution:
If you have any questions or concerns regarding Creator Hub, please contact the Creator Hub team for further assistance in this regard. From the Creator Hub website, you can click on
Join server to learn more to join their Discord server.
Claim button on the log in interface.
Customer service keeps telling me to use the claim button on the log in interface. But there's no sick button. Can someone please tell how to contest a merit deduction.
