Account Hacked
My account has just been hacked this morning, already done the recovery form still waiting on a response but im not sure if that would be enough for me to get my account back.
Solution:
Hello, @Dat1Fiapoko!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
UC Problem
Anyone know how can i fix this please?
Solution:
Feel free to contact the in-game customer service if you need further assistance
My account was banned for 10 years for modifying data?
Hello Admin / Moderator
I need your help because my account has been banned for allegedly modifying the game files. However, I did not do this and have never used any cheating software. In fact, I wasn’t even playing the game at the time the ban occurred.
I already submitted an appeal, but it was denied. I honestly don’t know who else to contact now....
Solution:
Hello, @Henry!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the Appeal option when trying to log into your account if you want to appeal your account suspension....
Help
I'm using my regular device still getting these massage.
What should I do now ? 😮💨...
Solution:
Hello, @It's Empire!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
question
hi am getting ban for few minutes andd i got this ban third time i dont now why anyone explane me
Solution:
Hello, @Alihuyaar!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the Appeal option when trying to log into your account if you want to appeal your account suspension....
Rewards for global community event
When would the winners of Cyber Clash community challenge receive their rewards?
Solution:
Terms says within 60days after deadline.
Login Issue please help
I got a new device and when i logged in i got a ban for 21 days straight and when i click “Go remove” it says failed to remove and I don’t have my old device anymore. Will i be able to login normally after this period ends?
Solution:
You can try directly contacting the in-game customer service for further assistance in this regard.
Account frozen
I don’t use anytype of third party apps, or autoclicker still y i get banned? My uid = 5574827997
Solution:
Hello, @HARI!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the Appeal option when trying to log into your account if you want to appeal your account suspension....
Resolution
When will this option be available in global version?
Solution:
Hello @Polo
You are welcome to share your feedback or suggestion through https://pubgmobile.live/support....
7 day ban???
Somebody can talk about this problem?? This is bug, I’m absolutely sure. So many people have received this notification and no one could explain the situation clearly. Support centre ignored my mail and answered according to the scripts. Online in pubgm is falling. There are 40,000 to 50,000 players per day, although the number was twice as high a year ago. But the problem with unfair bans remains.
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been non-permanent suspensions, you can submit an account ban appeal by logging into your account and selecting File Claim.
