Uc wasn’t available in account
Last night I left 1026 uc in my account overnight today I have 926 uc in my account
I didn’t buy anything not even do any spin .
Is this a glitch or something else,?? ...
Solution:
Hello, @>^<!
You may be able to check the recent item turnover history by navigating to the customer service page through your account settings and selecting the Customer Service option at the bottom. You can navigate to the customer service page and select Shortcut Tools > Currency Turnover > Select UC option from top-left.
Please note that it is unfortunately not possible to return the spent UC. However, if you believe that your UC was deducted from your account without a reason, you may try to contact the in-game customer service for further assistance, and they should be able to look into this further....
My friend's account has been blocked.
My friend is a novice player.I asked him to play this game.But one day, he was banned under the name.So he came to me for help.I hope one of you can help him.
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If your account is permanently suspended, you may also submit an Appeal request through the community support form....
High Ping in Ranked match.
Hi there I have a question about the ranked match in the DUO match, I am facing High ms/ping just in this ranked duo and squad matches but when I play any other match or modes like arena tdm or any other wow, I got stable 20 ms ping, In duo i am at ace dominators 13 and getting arabic players lobby also sometimes my second player that I get randomly is playing on different servers like Asia and some playing on Europe. Why what is the problem with the PUBG algorithm. I have tried different companies internet connections and also tried different mobile networks but facing the same issues. I have tried routine repair and reinstalling the game but I am still facing the same problems
- Stable version: 3.9
- PUBG MOBILE Global ID: 5289721789
- Operating System: HyperOS 2.0.2.100
- Device: POCO F6 Pro...
Solution:
If you any issue game related you can submit your report through this link
https://pubgmobile.live/support...
Аccount has been hacked?
Hi everyone, not long ago my game account was hacked and the support service sends me messages like this, does this mean anything because I have filed a complaint before and there were no such messages from them, did I reach a new level? 😂
how to redeem gift card on pubgmobile.com
im trying to redeem a one dollar gift card i got from whish it gave me a serial number and a secret code that has spaces between each 2 letters and nbs i am trying to redeem it it either says peremeter error or verification code error and im sure the code is 100% correct im not blind and yes i checked and didnt get the uc
Solution:
Hello, @BOIIII!
Please know that it is recommended to make purchases only via https://pubgmobile.com/pay. You can try to redeem a code through the same website. If the issue persists, please reach out to the in-game customer service for further assistance....
Recover my account that i have acces with my email 📧
Please i want to know how to recover my account that have been stolen like 1 year or more today i found my email password and i want to get it back
Solution:
Hello, @AKAZA!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
Network error
My network works pretty good on everything but when i joined pubg i don’t what’s going on is i log in then it shows me some message then it kicked me out from my account
Solution:
Please reset the network settings of your device through Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Reboot your device and try again, @Khala.
AIRDROP CARNIVAL
why I can't find vouchers in airdrop today? neither in the event, nor in surprise airdrop. the vouchers of airdrop carnival are not available now, why?
I got these last two days, regularly. now today i can't find them.
#questions #bugs...
Solution:
You can only find them during the mentioned drop schedule.
PUBG doesn’t help at all this is my regular device .#help
Hello you lot look I was selling my account yah on Facebook got scammed by a Pakistani person I have filed about 7-8 claims all failed because the person who has the account put some up into MY ACCOUNT, and yeah PUBG isn’t asking for the screenshots or recordings please send I have , also I tried to file another claim now and it said try with a regular device,are you joking I am using the regular device , all I can say bye bye account and time and energy gone the uid is 52058726758 #questions #...
Solution:
