got hacked and banned
my account got hacked and banned by the hacker action, is there any way to recover my account back? i was on long rest from pubg and suddenly i got banned without playing it?? i assume my account got hacked and the hacker make my account got banned, i really need help cuz i spend sum of money on the game ;-;
Solution:
Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. If your account has been permanently suspended, please submit Appeal through https://pubgmobile.live/support.
And for non-permanent suspensions, submit an account ban appeal by logging into your account and selecting File Claim....
How to enable 3 token car parachute?
Help
Solution:
You need to unequip your glider first, then make sure your car is equipped instead. If itโs visible in the background then itโs equipped.
request rejected
account hacked recap:
https://pubgmobile.live/support : rejected
account recovery ingame : rejected
contact email support service@pubgmobile.com: rejected
...
Solution:
If your request on the sheet and the in-game recovery tools are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying....

Is ranked arena only for mobile players??
Matchmaking isn't working on the emulator!!
Solution:
Emulator players are only matched with other emulator players. Match making duration depends on how many players are currently matching/playing in that specific mode, map, perspective combination and timing in your selected server, especially for emulators, if there are not enough players, your match making time will be longer than usual.
If you are unable to get into a match, please try again in a different time or consider playing the game in the mobile version instead....

Can't play UR
I can't play ultimate royale, whenever I press start this pops up, how to fix this?
Solution:
Please reach out to the in-game customer service for assistance.

Can't post question wow anymore
Check what's wrong in this msg and why I treated like that,I posted this question 3 days ago got same msg and today again

Forgotten account
I have an old alt account 5551636680 but i dont know what i have it logged in through its been like 2 years tho
i jsut need to know if its gmail or facebook or something else...
Solution:
You can recover your hack/lost account by providing all accurate information here, https://pubgmobile.live/support
Because it will be good
Is Pubg Mobile continuing the series of prize path like the Royal pass and Bonus pass
Solution:
You are welcome to share your feedback or suggestion directly to Tencent by submitting Feedback through https://pubgmobile.live/support.
My account was stolen
My account was linked to another phone number and the thief doesn't want to return it. He removed the Facebook and Email
Solution:
To recover your hack/lost account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information....
Help #pubgmobileI made a claim in march got approved got a claim number too
So when they sent the link to my email it was close at the time But now I got it back I just need them to resent sent again please help #pubg-mobile
Solution:
You can submit account Recovery request here, https://pubgmobile.live/support.
Make sure you provide all the necessary information accurately with familiar device....

Ultimate royale Unban Date Check.
If anyone can tell if I can see unban date of my ultimate royale, because I was banned from it for some unknown reasons.๐คฆ And now the unban date is near but I don't know the exact date, if there's any way to see that,please tell me.
Solution:
Please reach out to the in-game customer service for assistance.
HOVERBOARD BUTTON
Does anyone know how to change position of hoverboard button
Solution:
In the themed items tab in your control settings.
Home
That number 32, does that mean we need 32 of those objects to merge for this new version?
Solution:
Hello @mikerichman_100932
Sorry for the late response, I think it should work how you are saying...

emulator question
i play on emulator but cant see object, it lets em shoot through them, will i get banned?
Solution:
Is this Real Krafton
Is this Real Krafton?
Solution:
No, it is a scammer.
Refer to the announcement in DM from PUBG Mobile...

My Pubg Account Hacked
Hello My name is Sachin Gurung. The Real Owner of UID (BoB | SOUL 5534080623), i had created this account for many years ago & using it.
Everything was going well but at 11 July 2025,i got mails of resetting password and some Xiaomi Poco
X3 Pro Device login my account but i ignored them... Someone sent me This link (
https://esportsregister.com/auth) to Register official
Tournament. I don't know who i didn't noticed about this....
Solution:

Can't find any matches...
Hi! It has been 4 days since the game stopped finding matches, I am playing from South America. What could I do, please?
PUBG connection problem
Hello i recently removed someone as connection "lover", now i added that person again as "lover", we also share a house, we got synergy 3175. But that person is not posing with me in my profile. Why that and how to fix it ?
Solution:
Hello, @WickedNyx!
To display another player's character alongside yours in your profile, you may first need to send them a partner request from the Partner Space of your profile. Once they accept your request, their character will appear along with your character in your profile....
Scam alert โ ๏ธ
There's a website impersonating midasbuy
Stealing people's email and password and pubg account
Sadly, Instagram and Facebook ads likes to promote scam like this
Theirs website is exchange.mymidasbuy.com
Please take action ...

Account BAN for nothing
https://www.answeroverflow.com/m/1393222279848005805
I understand installing game from other source may be suspicious but it does not mean that you come and BAN account permanently, listen i know many people are using hacks and much more to gain benefits of ranking and other things but you guys not banning all people its your loophole that people still using hackx, ijust want you too reduce my ban time its really not fare to ban an account permanently who did not use any kind of hax, please reduce it to 1 year or may be lower because i invested thousands of $ to my account, i hope you understand...
Solution:
Your account will not be unbanned. Please reach out to the customer service by sending an email to service@pubgmobile.com if you have any questions.
We might have to remove your access to this channel if you continue to create duplicate posts....