Immich

I

Immich

A place to hang out, get support, discuss Immich, get announcements about releases and anything else going on.

Join

accidently deleted "profile" directory

Hi, I accidently deleted the "profile" directory, is it possible to recover or manually recreate the "profile" directory's contents? Thanks!

NAS completely froze overnight

Hi! I'm running immich on my DS918+ with 8GB RAM and tonight the entire system completely froze around 5AM and I had to hard restart it. I already had a crash like this when I started using immich, and then I limited all jobs to only run 1 parallel, and restricted the CPU cores each container can use a bit to not hammer the CPU as much. The RAM usage is around 35% usually. unfortunately the NAS did not manage to save any RAM usage charts for this night (probably due to the crash/hang..) the only pointer I have to why this could maybe happen is the immich_server logs: (in next message)...

Bulk upload from windows pc to Immich on other pc

Hello all, I want to upload masses of photos to my new server, it is up and running, I have uploaded from various phones using the immich app, I can access the server ect.. I want to upload thousands of photos by selecting the folder rather than each individual photo, I understand I need to do this via CLI?...

Thumbnail image canon generate

I have 1,000 raw images taken with a Nikon camera. All files are in NEF format and no thumbnails are generated. Other raw files like Cannon, Sony, Fujifilm all work fine. I did some more research on github but couldn't find a solution.This may be an error due to incompatible libraries with file formats for new generation cameras (nikon z system) Is there any way to work around this?

How am I supposed to restore a database when the service I deploy doesn't have immich-postgres?

I just recently switched from unraid to HexOS (effectively just a truenas instance) but I'm having issues trying to restore my previous backup from unraid. When starting an immich instance locally from the apps directory, I get the following docker containers: - server - pgvecto - redis...
No description

Android and iOS bug

Hello I have a Immich on unraid. I’m trying to Connect with IOS it doesn’t work. Android app with same id was working but after logout I’m unable to login I have this logs on android and IOS On Immich container log I have a 404 not found on /auth/login. But on my computer login works...
No description

How to tell import progress

Brand new docker installation on OSX Sequoia 15.4.1 old M1 Mac Mini. Looked good. Then I imported a few images. Looked good. The I pointed immich-go at a folder of 77,000 images. After about 5 hours it had sucked them all in and was generating thumbs. Now it has been running for 24 hours with the machine learning module at around 400%. Is there any way of telling how far along it is? If I shut it down will it continue when I restart? Should I import in batches instead? If yes, how big should the batches be. Is there a recommended best practice3 for large imports? As I said, everything seems to be working. If I point the browser at it I do not see any images yet, just rectangles and my browser times out waiting. Thanks...

Cant start immich

Hey all, Hopefully someone can help me with this, im unable to start immich. Im using portainer to set it up in a stack and running OpenMediaVault. Ive attached the error and details. Thank you in advance....

Camera roll wont upload ios

Hey, im using immich on a synogy nas. Ive set up the account and signed in on my phone. Theres over 1000 photos on my camera roll but immich says theres only 313?? Ive tried to manually upload the rest as they show in the app but failures keep happening. Ive attached the logs from my phone if that helps. Looking forward to a response, thanks Looking at the logs on my phone there seems to be some serious issues happening. But theres too many to just paste the errors into discord, let me know what i should do!...
No description

Not able to open any images on the web and people do not appear even after processing

Currently running on a Pi 4 8GB with a 4tb ext hard drive Any time I try to open a image online it fails with this error, also the people and map sections on the app dont work. Any help would be appreciated. Just using the base docker compose. Error: Error: 500...

Failed to read upload/encoded-video/.immich: Error: ENOEN

[Nest] 7 - 05/09/2025, 10:54:57 PM ERROR [Microservices:StorageService] Failed to read upload/encoded-video/.immich: Error: ENOENT: no such file or directory, open 'upload/encoded-video/.immich' microservices worker error: Error: Failed to read "<UPLOAD_LOCATION>/encoded-video/.immich - Please see https://immich.app/docs/administration/system-integrity#folder-checks⁠ for more information.", stack: Error: Failed to read "<UPLOAD_LOCATION>/encoded-video/.immich - Please see https://immich.app/docs/administration/system-integrity#folder-checks⁠ for more information." ...

New photos not appearing on Android app, photos section blank on Web

In the web appp, I see my previously uploaded albums, but the timeline/Photos page is blank. When I run docker logs immich_server I see some messages about "date field out of range" and "Input file has corrupt header: heif: Invalid input: No 'hvcC' box (2.106)". On the Android app, I see my old albums, but new photos taken on the device don't appear....

build error synology

Hey guys, I've been trying to setup Immich on my synology server. its a DS224+ and brand new. Ive run immich servers on docker using other devices and had no issues so far, really awesome bit of software! Im brand new to synology and never used container manager before and am experiencing a weird issue that google doesnt seem to know much about. This is my folder setup on my NAS, ive followed the tutorial on the immich getting started page and have both config files setup correctly...i think. However it wont build, not sure if its a permissions thing on something but very strange. These are all the screenshots i think youll need to get an idea of whats going on, someone please let me know what i can do! thanks so much...
No description

Artifacts on generated previews/thumbnails

Trying to set up Immich as my photo storage, I've been having a strange issue with generated previews and thumbnails. They sometimes include these artifacts (see uploads), which are added seemingly at random. They look like grey dots and are often laid out horizontally. Both previews and thumbnails have this issue, but it is especially noticeable on previews, like when flipping through photos. In the web interface, the artifacts always disappear when zooming in on an image, I presume because it switches to the original image asset? It seems the original photos are at least undamaged. Regenerating thumbnails for an image sometimes fixes it, sometimes it just results in different artifacts. Tried using jpeg or webm, different quality and resolution settings but they all yield the same results....
No description

No GPU device found in OpenVINO. Falling back to CPU.

Hello everyone, I am becoming desperate because I am unable to enable hardware accelerated Machine Learning. I tried to edit my Docker compose file as shown (can only use one in Portainer), but it simply doesnt work for me. I am running a DXP4800 Plus NAS from UGreen (with Ugos OS) with the latest Immich-Release, which should have an Intel UHD integrated GPU and therefore "OpenVino", right? Here is my Docker file, could you please take a look and tell me, what I am doing wrong? https://nopaste.net/NCvarOgldQ...

How to check if video has been transcoded?

As the title says, I just want to confirm that there is a transcoded version of a video and ensure that it's being used on my mobile device.

Jobs Stuck

I am running a STORAGE TEMPLATE MIGRATION job and it has been stuck for over a day. I checked the logs in the ghcr.io/immich-app/immich-server:release container and I am not seeing anything that would cause it to be stuck. I originally assumed it would since it is changing file names it would be a permission issue but I am not seeing that. Compose: https://privatebin.net/?835224e00f3d1d7f#JdQbL2fiaWkoKBkiqW8LpaqqVBf21Yv41iH3PCfaP8G env: https://privatebin.net/?52abba9e8acf3bc0#9jdTvZu1epxhTBRasXMhTwV8nbtTNY9WFDeXjvjmH52C ghcr.io/immich-app/immich-server:release Logs: https://privatebin.net/?8c2dc9ed4a6fe977#9myjn7buNzSEfttQ4kqeZugSuQAVfC3tFWY2C3DDXq6i...

iOS Recents album

I uploaded all the photos from my Recents album to immich, which on ios is every photo in your photos library. now they are all in my library in an album called recents, and trying to add other albums to upload (which have duplicates of the photos already in "Recents") just creates empty albums in immich. is there a way for me to put photos back into the albums they were in originally, or do i just have to reupload everything?

Can't upload on shared album

Hey, I tried to share albums toward my hommies with the upload option if they don't have an Immich account unabled, but it doesn't seems to work anymore (PC, Android and iOS). For my case it works 'cause I've an Immich account, but since they don't, well it doesn't work. It used to work few weeks ago tho. I was on a v1.120-ish version, I tried to update it to the latest (so 1.132.3) to check if that would've fix this issue, but nothing changed. -> Also, and idk if it's related, on the mobile app I can't upload a pic from my phone to an album, like the option isn't here. So I need to access it through my web browser to upload, because only here the option shows up ...

httpd reverse proxy not making Websocket connection (I think)

I have been trying to set up Immich behind httpd reverse proxy as per the https://immich.app/docs/administration/reverse-proxy and https://www.reddit.com/r/immich/comments/1b0cgbq/apache_reverse_proxy_config_websockets_not_working/. My current config for httpd is: ```<IfModule mod_ssl.c> <VirtualHost *:443>...