PUBG MOBILE•2y ago

How can i talk to customer supoort ?

AAymen ≤ Lasheen How can i talk to customer supoort ?

Deleted User•12/30/23, 11:25 PM

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PUBG MOBILE | The Official Account Customer Service Tool is here!

Sp1n•12/31/23, 12:49 AM

Will deston/paramo/taego/rondo ever be added?

Dyno•12/31/23, 3:31 AM

We are unable to provide assistance if you do not ask a question or state a problem, @��. Remember to read through #faq before asking questions in the support channels.

Dyno•12/31/23, 3:32 AM

Please contact the customer service for further assistance, @Aymen ≤ Lasheen. Refer to subpoint 5.4 in #faq for further information.

SSp1n Will deston/paramo/taego/rondo ever be added?

Zuelle•12/31/23, 3:33 AM

Hello, @GODFxSP1N. :4227bearpumpkin2: We unfortunately do not have any information regarding this one. Once we do, we will publish further information in #game-news.

Zarak khan•12/31/23, 3:34 AM

Hello I want to ask question .. yesterday my account was recovered from hacking but now I can’t link my social media account

cata8854•12/31/23, 4:06 AM

Hello my account has been hacked and it's been 5 months. There has to be something wrong with the appeal system Error, I am the original owner yet my own appeal gets rejected. I have my uc transactions from day 1 of the account and have entered them correctly to only have my appeal rejected. Please let me know if you could personally have a look. I'd appreciate it @Error

Kim Jihoon's #1 defender•12/31/23, 6:11 AM

Is the vengeful skull sweatshirt a rare lucky airdrop item?

cata8854•12/31/23, 6:22 AM

Beware scammer trying to claim information account acting as official Pubgmobile support to appeal and steal your account so they can keep it

Z•12/31/23, 7:06 AM

Hello, Am here to ask a Simple Question, when Is The Purchase Rewards Rebate Reseting, Today Is the day They Reset It Cuz On the event It Said today But Its not rested, needed To clear this

Ak god•12/31/23, 7:21 AM

Hello

BWxSamOG•12/31/23, 7:45 AM

hello i have applied for wow creator ,, its been 12 days i havent recived any code or confirmation??

geto_31•12/31/23, 7:46 AM

How to save vietnam account?

erevos•12/31/23, 8:44 AM

Hi.. I cant buy uc from midasbuy and dont have my region..what i can do?

UUser Died We both have ipad pro 2021

Syed•12/31/23, 9:25 AM

details mean: country, Net/wifi,

SSyed details mean: country, Net/wifi,

User Died•12/31/23, 9:32 AM

UAE, 5G Etisalat wifi

ZZ Hello, Am here to ask a Simple Question, when Is The Purchase Rewards Rebate Res...

Saif•12/31/23, 9:46 AM

The current Purchase Gift and Amazing Rebate events will be available until 2023/12/31 at December 31, 2023.

! YSF•12/31/23, 9:47 AM

Anyone can help with this, been doing the same thing for like 3 days ig

BBWxSamOG hello i have applied for wow creator ,, its been 12 days i havent recived any co...

Saif•12/31/23, 9:47 AM

If you have completed the requirements and have successfully submitted the application then a mail within your in-game inbox will be sent within 7 working days if you have been selected to become a World of Wonder creator.

If you have not received any mail within the in-game inbox regarding the World of Wonder creator application then it means that your application is rejected, the application acceptance depends on your submission.

ABOUD•12/31/23, 9:48 AM

:y_sickle:

Eerevos Hi.. I cant buy uc from midasbuy and dont have my region..what i can do?

Saif•12/31/23, 9:50 AM

Please contact their customer service for further assistance through the e-mail below:

- help@midasbuy.com

惧

惧怕PUBG小江•12/31/23, 9:50 AM

My tablet is HONOR Pad V7 Pro90 FPS conditions met if I can, I hope to be in 3. In version 0, add my device to 90FPS. Many games on my device have 90FPS and hope to adapt

惧惧怕PUBG小江 My tablet is HONOR Pad V7 Pro90 FPS conditions met if I can, I hope to be in 3. ...

Saif•12/31/23, 9:50 AM

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

For further information regarding this, please refer to this message: questions

erevos•12/31/23, 9:54 AM

@Saif i have send there 3 days but nothing

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[90] Artin•12/31/23, 10:06 AM

Can someone help me with something?

Eerevos @Saif i have send there 3 days but nothing

Saif•12/31/23, 10:06 AM

Try selecting the available regions. If your region is not visible in the selection menu, choose "Others" to proceed with the payment transaction. For further assistance regarding this, please reach out to them using the previously mentioned customer service email. If you do not receive a response, contact them again or wait patiently.

Also, please be advised that this channel only provides support regarding the Global English version of PUBG MOBILE.

[[90] Artin Can someone help me with something?

Saif•12/31/23, 10:07 AM

Please state your question.

SSaif Please state your question.

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[90] Artin•12/31/23, 10:08 AM

So i logged out of my account about 7-8 months ago and when i logged back into my account about 2 weeks ago i saw someone is playing with this account for some time.
I didnt gave my account info anywhere or visited any illegal websites just logged out and logged in after a while you know why?

[

[90] Artin•12/31/23, 10:09 AM

I had this account for 4 years

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[90] Artin•12/31/23, 10:09 AM

Since s8

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[90] Artin•12/31/23, 10:09 AM

Then someone just hacked it and the account know me as an unknown device now

[[90] Artin So i logged out of my account about 7-8 months ago and when i logged back into m...

Saif•12/31/23, 10:10 AM

If you are able to login into your account, you may consider logging out from all devices in the account settings, changing your password, and enabling two-factor authentication for your social media and PUBG MOBILE accounts.

If you do not have access to your account then please contact the customer service for further assistance. Refer to sub-point

5.4

5.4

in #faq for further instructions on how to contact the customer service.

SSaif If you are able to login into your account, you may consider logging out from al...

[

[90] Artin•12/31/23, 10:10 AM

He linked his email and phone number

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[90] Artin•12/31/23, 10:11 AM

How should i unlink that?

[

[90] Artin•12/31/23, 10:12 AM

My account was only logged into the Google and his device was not even logged into that

SSaif If you are able to login into your account, you may consider logging out from al...

[

[90] Artin•12/31/23, 10:13 AM

I contacted with customer service and i provided the account info they asked for unlinking option but its just several rejecting

Saif•12/31/23, 10:14 AM

If you do not have access to your PUBG MOBILE account or any of the linked login methods, it is highly unlikely that you will be able to recover your account, @Artin.

If you have an access to any of the linked login methods or have access to your account, please contact the in-game customer service through "Help" located in the top-right corner of the login menu. You can also submit an Account Recovery claim to unlink compromised social media accounts linked to your account through there.

SSaif If you do not have access to your PUBG MOBILE account or any of the linked login...

[

[90] Artin•12/31/23, 10:15 AM

I can log in

[

[90] Artin•12/31/23, 10:16 AM

But i want to remove him from my account

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[90] Artin•12/31/23, 10:16 AM

What is account recovery?

erevos•12/31/23, 10:17 AM

@Saif i try everything but nothing .. and "Others" not working for me... Thanks ! pagani dont want to come today..

Saif•12/31/23, 10:18 AM

Then, you may refer to my second sentence of my previous message. You can submit an Account Recovery claim to recover your compromised account, @Artin. You can do so through here:

erevos•12/31/23, 10:20 AM

@Saifyou know why with 1660 gtx and monitor 165hz and game dont have good graphics? pc .. because game support phones?

Saif•12/31/23, 10:24 AM

The game is supported for mobile phones, tablets and emulators such as GameLoop. If you need assistance with emulators, then you may contact them through their website. There are many emulators available but the only recommended emulator is GameLoop at https://www.gameloop.com/, @sqlalice.

SSaif The current Purchase Gift and Amazing Rebate events will be available until 2023...

Z•12/31/23, 10:25 AM

Will it reset or Take a few days before it becomes available Anything like that?

ZZ Will it reset or Take a few days before it becomes available Anything like that?

Saif•12/31/23, 10:25 AM

No information in this regard. You may keep an eye out on #game-news for any announcements or in-game.

SSaif No information in this regard. You may keep an eye out on #game-news for any ann...

Z•12/31/23, 10:25 AM

Alright Appreciate The Help

Z•12/31/23, 10:33 AM

Hello
There are Run instructions that I use to clean my computer. is it safe or will i get banned? like. recent . temp. %appdata% . recent temp. %temp%. prefetch . recent .

SSaif Then, you may refer to my second sentence of my previous message. You can submit...

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[90] Artin•12/31/23, 10:37 AM

Thanks let me try!

ImpThreal•12/31/23, 10:40 AM

I already change my profile picture google account like 2 weeks ago.but in game the picture still doesn't exist in game

How can i talk to customer supoort ?

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