I cant change the email and num
Hello the email and number linked on my acc is lost how can i change the email and num without the code
Solution:
You will need to submit a claim in-game to have your mobile number unlinked by the customer service.
To do this, tap on the Customer Service tab > Unlinking Accounts > Submit Claim. You will receive your claim results in-game and if your claim is successful, the mobile number which is currently linked to your account will be unlinked....

oppo xfind 5 pro
hello pubg mobile moderators
I've asked this question on reddit already .
samsung galaxy s22 with same gpu has 90fps
...
please add 90fps on my phone...
Solution:
Hello @meoruboy
You are welcome to share your feedback or suggestion directly with Tencent by submitting Feedback through https://pubgmobile.live/support....

Metro Royal Items
Are these drafts something that can give you actual weapons somewhere or is it just something to sell

Fake Midasbuy Page on TikTok 😡
Hi... where can I report a tiktok account that is impersonating midasbuy for the purpose of scamming and stealing accounts? #pubgm #questions #scammer
Solution:
Hello @ekp®
You can report it by submitting Content through https://pubgmobile.live/support. Thank you!...

Can't see recovery section in spreadsheet
Hello, i can't see the recovery section in spreadsheet. Can anyone see it?
Solution:
Hello @Dr.Strange
It should be fixed now, can you see it?...
I bought 1500 uc but when i went to went claim the reward of buying 1500 uc in purchase gift it didn
I bought 1500 uc but when i went to went claim the reward of buying 1500 uc in purchase gift it didnt show I bought exactly 1500 uc for the purchase gift of two mythics gems but when I went to go redeem it didnt show the 1500 it showed that I had boughg 1460 uc while I had boughg 1500 uc I have a screen recorded video to prove it
Solution:
The only recommended ways to buy UC are directly in-game or through MidasBuy, therefore, we are unable to help you. Also, please note that bonus UC does not count towards the purchase bonus progress.
Account Recovery - Lost mobile number
good day admins, what other things i can do to recover my account? i did submit a form thru discord and thru in-game
Solution:
Those are the only two recovery methods you can use.
We can't help you if your request submitted through https://pubgmobile.live/support was rejected. You will need to reach out to the customer service via in-game or by sending an email to service@pubgmobile.com for assistance....
Ban
I reported someone while playing wow room with a random player. I doubt that guy was using hack so I reported him and after few mints he got banned but only for 7 days. My question is was he using hack or something else.? If he was using hack why his account didn't get banned for 10 years.?
Solution:
Hello!
If a player is confirmed to have cheated, their account will permanently be suspended (10 years).
If the player you reported only received a 7-day ban then it's more likely that the violation was less severe. Some examples of 7-day bans are unfair cooperation and teaming up with cheaters....
Account Recovery – Unable to File Claim from Regular Device
#questions #feedback
Hello,
I am trying to recover my PUBG Mobile account, but I received the following error when submitting the claim:
"Claim declined. Please file your claim using a regular device. (30400044)"...
Solution:
Is there any chance in 4.0 Version of PUBG Mobile will get an New Weapon Sound effects?
In PUBG Battlegrounds ver 10.3, it has New reload sound effects on most guns. Is there any chance it will be added in Ver 4.0 in PUBG Mobile?
Solution:
Hello, @minsted-kun!
Unfortunately, we’re unable to confirm this. However, you’re more than welcome to share your suggestions and improvement ideas related to PUBG MOBILE via https://pubgmobile.live/support....
DISCORD NITRO RUMBLE EVENT
Hello, I'm hosting a PUBG Mobile Discord Nitro Rumble Event on Tuesday, July 8th at 6:30am Pacific Time US and wanted to invite any players who are interested. It will be live on my channel and top 3 players with the most victories will receive a month of Discord Nitro which they can use to boost this server. How do I go about sharing this event with the community? Thank you for your help.
Solution:
Hello, @Vander!
You're welcome to share your tournament in the #Tournaments thread in #recruitments....

Is trophie 🏆 challenge coming again?
Is 7 chicken dinner challenge is coming again?
Solution:
Hello @Tayyab
Unfortunately, we do not have information about the upcoming events. Please keep an eye on #game-news and #game-events...
Help
I was trying to sell my account to someone and I contacted them on WhatsApp and I gave the person the account to check it and then he blocked me from WhatsApp and changed all my means of accessing the account and I want to recover my account and when I tried to recover the account They sent me a message that the complaint was rejected and told me to use my primary phone, which I was using anyway.I have a screenshot of the conversation between me and the thief.
Solution:
Hello @𝑬𝑳 ıı Youssef
You are not allowed to sell, trade or purchase in-game services, goods or accounts with UC or real world currencies. This is against the terms of service of PUBG MOBILE.
If you are involved in any unauthorized activities, only you are responsible for your loss. We unfortunately will not be able to assist you with this any further through the community....

Not getting 120 fps on my device
Dear PUBG Mobile team,
I’m using the iQOO Z10 Turbo Pro, which has a Snapdragon 8s Gen 4 processor and 144Hz AMOLED display. The device is more than capable of running PUBG at 120 FPS, just like the iQOO Neo 10 (global variant) which already supports it.
Please consider adding official 120 FPS support for the Z10 Turbo Pro in a future update. Many users would greatly appreciate it.
...
Solution:
Hello @RONTgenTOPg
You are welcome to share your feedback or suggestion directly with Tencent by submitting Feedback through https://pubgmobile.live/support....

Request to Unban My PUBG Mobile Account
@Yu Suf This is my account complaint. My account was banned for 10 years, and I never used any cheats. Please review my case and help me unban my account. Thank you!
Solution:
Hello @Yu Suf
Feel free to submit a ban appeal through https://pubgmobile.live/support.
You can track the progress of your appeal from https://pubgmobile.live/status....
Request to Unban My PUBG Mobile Account
#pubg-mobile
💯 @Lynx @Yu Suf This is my account complaint. My account was banned for 10 years, and I never used any cheats. Please review my case and help me unban my account. Thank you!...
Solution:
Hello, @Yu Suf!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension....
Request PUBG Global in India
We want PUBG global in India. BGM's support is very bad. I have faced a login error problem, I am reporting for that. BGMI am just getting responses from their side in the official discord server. Wait, wait, 24 hours are almost complete, no solution has been found from their side, they are just saying wait and if you ask any more questions then they are being muted from the server. Some people are being muted even after sending a message of no login error. BGM's support is very bad, so search a...
Solution:
As we provide community support only for PUBG MOBILE, we're unfortunately unable answer any questions related to BGMI.
Account Recovery
Please provide me with the steps to check the records of my Account Recovery.
Solution:
Hello, @beastgamer_2706!
You can check your claim record by going to the login page and selecting the Help option. From there, navigate to the Account Recovery page and choose Claim Record. From there, you can enter your user identification and claim number to view the progress of your claim....
