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Immich won't start - getting error "problem loading page". docker ps -a shows restarts on immich server and postgres database.
From Portainer logs:
Immich Server: ...

Confused about setting up and installing through terminal

So I want to use my minecraft server as a NAS, and I already had the minecraft server set up through AMP, and using webmin. The software for my server is just Ubuntu Server, no desktop interface. The PC came with a 6tb Hard drive that I haven't used yet, and its honestly the perfect amount I need to replace google cloud for me and my mom. However, I am having trouble with the set up, trying to figure out how to install Immich through one of the linux methods. I want to manage and use it on my Windows PC like AMP and Webmin through my browser, but don't know which one to use. Docker, or TrueNAS. It seems to be needing a different Linux Distro and I was told it was just an application program I could install like AMP....

Facial recognition freezing after error

I'm getting the below error. After the error is thrown the facial recognition job still says its active but no further jobs are processed (aka the number of waiting assests never changes). `` [Nest] 7 - 11/06/2025, 12:40:10 PM ERROR [Microservices:{"id":"45d1d5a5-8cbd-4d3e-ace3-b9107de8902e","deferred":false}] Unable to run job handler (FacialRecognition): Error: write CONNECTION_DESTROYED database:5432 Error: write CONNECTION_DESTROYED database:5432 at Object.execute (/usr/src/app/server/node_modules/.pnpm/postgres@3.4.7/node_modules/postgres/cjs/src/connection.js:156:35)...

Błąd Przywracania bazy

sudo gunzip --stdout "/volume2/docker/imich/library/backups/immich-db-backup-1747447200015.sql.gz" \ | sed "s/SELECT pg_catalog.set_config('search_path', '', false);/SELECT pg_catalog.set_config('search_path', 'public, pg_catalog', true);/g" \ | docker exec -i immich_postgres psql --dbname=immich --username=* # Restore Backup permission denied while trying to connect to the Docker daemon socket at unix:///var/run/docker.sock: Get "http://%2Fvar%2Frun%2Fdocker.sock/v1.24/containers/immich_postgres/json": dial unix /var/run/docker.sock: connect: permission denied Sorry, try again....

ERROR [Microservices:StorageService] Failed to read (/data/encoded-video/.immich)

After starting my immich stack I see these errors in my immich-server container: [Nest] 7 - 11/06/2025, 8:28:50 PM ERROR [Microservices:StorageService] Failed to read (/data/encoded-video/.immich): Error: ENOENT: no such file or directory, open '/data/encoded-video/.immich' microservices worker error: Error: Failed to read: "<UPLOAD_LOCATION>/encoded-video/.immich (/data/encoded-video/.immich) - Please see https://docs.immich.app/administration/system-integrity#folder-checks for more information.", stack: Error: Failed to read: "<UPLOAD_LOCATION>/encoded-video/.immich (/data/encoded-video/.immich) - Please see https://docs.immich.app/administration/system-integrity#folder-checks for more information." ...

Smart search language persists after changing the model

Hello, I've had immich since for about 8 months now. I decided to update the smart search model in order to do searches on my native language. I followed the instructions (changed the model on admin page to nllb-clip-large-siglip__mrl) and started the job. The next day it was finnished but i still could not get any results in finnish. English search works fine. I tried to run it again and while it was running i could search in english but not in finnish (or swedish). Any ideas?...

Had an issue which I thought I got through, now have another.

Details:
Immich containers running on a linux pc. Version 1.141.1 Upload location is an NFS mount to a shared folder on my Synology NAS. Had it all working fine for a long time. Synology DSM update broke my UID and permissions, so I set my shared folder and NFS permissions to "Everyone/FullControl" and moved on. My immich_server container wouldn't start because the .immich test files were still owned by another user and had restrictive permissions. I fixed those and then the immich_server container started up. My mobile app (2.2.3 build.3026) connected again and started uploading everything it hadn't from my phone since the server broke. Now the mobile app shows my current photos as "backed up" and I can view them. But when I go to the web interface of immich, all the "new" photos show "error loading image." and are greyed out. The images uploaded prior to the permissions issue still display fine....

Face-based photo access for student association – best workflow?

Hi everyone 👋 We’re a student association and we are trying to find the best way to manage photos from our events. Current setup:...

Immich2immich migration

Hello, i would like to ask you for your opinions on migrating media files from one immich server to another, let me explain: I currently have an Immich instance in a docker container on my server, that i installed using CasaOS. I am now migrating everything to my new Proxmox ve server. The thing is, I don't want to transfer the whole instance (or db), I would like to start fresh with the instalation and accounts, as I had issuess with some features like clip model selection on the casaOS docker install. My question is: how would you go about moving just media files (with metadata ofc) in a clean way. My first instinct was either rsync, or using immich-go to download the old library and the upload it to the new library....

Unable to upload Photos (Both tested from iOS and Android)

Hi, I've been using immich for a few months now on TrueNAS and it's been great. I've been keeping up to date with both the App server side and the mobile client. For some reason as of lately on my iPhone when I attempt to upload an image to Immich I get an error. I thought this was a cache so I reinstalled the app. No luck there, some how I got it to work on my android phone but after that one photo I'm experiencing a similar issue (where instead of an error when attempting to upload an image it...
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Sorting Context Search "Most Recent"

Hello, is there any way to sort context search results by "most recent" similar to how G Photos does search? I've looked and searched high and low with no luck. I like searching for "car" for example and scrolling through to see my most recent oil change photo. Thank you...
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Missing Videos (maybe photos too) in Timeline - viewable still.

I am unable to click on or find several video files .mov in Immich. But when I went to upload them (thinking they were on the server), it find them as duplicate. I can open the duplicate and it will play the correct movie. However, I can't search for it or see it. In the library section of the GUI webpage, these files are also hidden. But if I view it via file explorer on the PC, they are findable there. Any ideas on a fix? TY...

Issue with photos not syncing

After updating to 2.2.3 I noticed some photos are not syncing, and a lot of older previously uploaded photos are reporting as if they are not uploaded from my phone. I can see them on the web view though. I previously updated from 2.1.0. the issue could have started earlier, but I only noticed now. I am using docker compose, I don't have the script on me atm. But if it's needed I can provide it when I get home. ...
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TrueNAS Scale - Fails to install immich, "failed 'up' action for 'immich' app.

TrueNAS Version: 25.04.2.5 I've been throwing my head at the wall trying to get immich to install on TrueNAS and I can't get it to work. I've created the datasets immich_photos and immich_pg, photos using the apps preset and immich_pg using generic preset. immich_photos is on my main HDD pool, while immich_pg is on my SSD pool. When I tick Automatic Permissions, I get the following error:
[EFAULT] Failed 'up' action for 'immich' app. Please check /var/log/app_lifecycle.log for more details
[EFAULT] Failed 'up' action for 'immich' app. Please check /var/log/app_lifecycle.log for more details
...
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Colour pixelated photo

The colour pixelated photo on the left is what's shown in immich, while the one on the right is the photo downloaded from immich. It's a .HEIC format photo and quite annoying to look at in immich. It's not all photos of this format that gets this treatment, but it seems only some screendumps from my iPhone are affected. How can I avoid this?
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Crash on "Generate Thumbnails" - Missing/Corrupted files

I had a few images with failed thumbnails, but every time I try to run it again the container crashes. Running on docker container, .env : IMMICH_LOCATION=/home/serv/disco2/backup/Quelass DB_DATA_LOCATION=/immich/postgres...

Update to newer version with old filesystem

I use Immich on truenas Scale 25 and my hard drive with the old immich app data broke, but ive got most pictures on another pool but with the old filesystem. -> i need help how to set up a new immich installation but use the old filesystem (i dont want to install an older version). or is it possible that i choose my whole immich dataset as data and immich will find them on its own? ...
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How to migrate from Windows to TrueNAS?

Where can I find more information on how to migrate Immich from Windows 11 Docker setup to TrueNAS? I am running a pretty default config in Windows and a Minisforum N5 Pro NAS with (at last) 48GB of RAM. I want to preserve my settings and backup already done on PC before setting up the TrueNAS Immich ap. I already have the data on the NAS (just copied the entire drive either way), so I was wondering if there is just an easy way to point Immich the old install and have it pick up on what is alrea...

Error response from daemon: failed to create task for container: failed to create shim task: OCI run

Updating to the 2.2.0 release my instance broke 🙁 I have updated my .env file to specify relese but when i do a pull it breaks with this error message and i am not bright enough to understand what is going on. "Error response from daemon: failed to create task for container: failed to create shim task: OCI runtime create failed: runc create failed: unable to start container process: error during container init: open sysctl net.ipv4.ip_unprivileged_port_start file: reopen fd 8: permission denied: unknown"...

Unable to run job handler (PersonGenerateThumbnail): Error: Input file is missing

Hi all! Since last week, I started noticing some errors regarding missing input files. It seems to mainly affect jobs such as the thumbnail generator, as well as when trying to download an image. I’m currently running v2.2.0, but I suspect this issue has been present for a while and does not apply to all assets....